Kia On Hunt Club
Ottawa, ON
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588 Reviews of Kia On Hunt Club
service extremely poor Poor service, remote start installed at purchased installed wrong have been given the turn around for 4 months still not fixed real joke not recommend Poor service, remote start installed at purchased installed wrong have been given the turn around for 4 months still not fixed real joke not recommended. More
Great customer service!! When we were ready to purchase our 2nd vehicle we did not hesitate to back to Kia on Hunt Club. Rejean provide us with superior service. This dealersh When we were ready to purchase our 2nd vehicle we did not hesitate to back to Kia on Hunt Club. Rejean provide us with superior service. This dealership is exceptional to deal with, they are extremely friendly, not pushy and do not pressure you into a purchase. We highly recommend Kia to anyone who is looking to purchase a vehicle. Thank you Rejean, Tony and the excellent employees at Kia Hunt Club for making our purchase easy and stremless! More
Great Experience I called Nour already knowing the make and model I wanted (probably taking the best part of his job away from him), but he handled everything extremel I called Nour already knowing the make and model I wanted (probably taking the best part of his job away from him), but he handled everything extremely professionally and made the rest of the process as easy as it could be. I did run into a couple of small hiccups when dealing with one of the Finance Managers, but Nour and the Sales Manager Atheer outdid themselves to make up for them. These guys care about the buyer's experience and will do everything they can to make sure you leave happy. More
Great at first... then went bad fast! In the beginning things were great when I bought a used car which came with winter tires. Sales consultant Courtney stated storing my winter tires as In the beginning things were great when I bought a used car which came with winter tires. Sales consultant Courtney stated storing my winter tires as I bought the car there which was great and I was so pleased with this. Things took a turn for the worst very quickly. In November went back for my tires and the service department stated I had no tires on file. After two months of talking back and forth with the Sales Manager Tony, in the end he stated there was nothing he could not for me as the Sales consultant Courtney no longer worked there. Tony had informed me that tires had been going missing/being stolen at one point and just recently being locked up. I would not trust storing tires here ever! They take your money and don't offer any support after the sale. I am still very upset about this as now I have no winter tires and they are not offering to help at all. More
Smooth buying experience with xxxx after sales service.. Updated to add " The dealers after sale service is very shady. They tell you when you buy the car they offer shuttle service. Only to find out at 4p Updated to add " The dealers after sale service is very shady. They tell you when you buy the car they offer shuttle service. Only to find out at 4pm on my first service experience that they do not pick-up. What value is a shuttle if you have to pay a taxi to get back to pick up your car. And to top it off they will not even fix factory mis aligned tailgate." Buying a car has always been a painful task. So many dealers are focused on closing the deal as fast as they can. This leads to pressure tactics that make the buyer very uncomfortable. Iwas shopping for an SUV and test drove almost all of them. KIA was one of the last brands I took a look at. I can tell you that the entire experience, from walking into the dealer show room and taking our time to think about what we wanted, was very relaxing and stress free. Jason was a very reasonable and approachable guy. I do not buy things at first look. We need to test out the cars, check reviews and then I'll get back to you if we want it. And we wanted the Sorento. Our only regret is that we did not ask for more add-ons. They gave us everything we asked for. The dealers who ask right away "Are you going to buy it" or want to start negotiating a $40,000 purchase only minutes after first seeing it have got to get their heads checked out. More
Honest sales experience Very down to earth, honest service. Works hard for your business without over stepping or coming off as pushy. Would highly recommend this dealer to a Very down to earth, honest service. Works hard for your business without over stepping or coming off as pushy. Would highly recommend this dealer to anyone looking to buy new or used. More
Great service! We were looking for a fairly new , but used Kia vehicle. Rejean helped us find exactly what we wanted. He also made what could have been a very stress We were looking for a fairly new , but used Kia vehicle. Rejean helped us find exactly what we wanted. He also made what could have been a very stressful experience, a very positive and enjoyable one. He was always very professional and honest. When we look for our next new car, I would be very happy to work with Rejean again. More
So many phone calls If you decide to buy a car, make sure you ask them not to put you on their call list, or else you'll get service reminder calls about once a month for If you decide to buy a car, make sure you ask them not to put you on their call list, or else you'll get service reminder calls about once a month forever, becomes very annoying. More
Good experience with Nour. Nour is polite and can find an answer to your questions. He is committed to serve you well. I would go back for our next vehicle. Nour is polite and can find an answer to your questions. He is committed to serve you well. I would go back for our next vehicle. More
Awesome customer service I've purchased many cars in my life but this was definitely the simplest process I've seen. Nour was very professional and take into consideration all I've purchased many cars in my life but this was definitely the simplest process I've seen. Nour was very professional and take into consideration all my needs and requests. Thank you all and Nour! More