Kentwood Ford

Excellent Customer Srvuce Time the salesman spent with us and patience answering questions and when he didn’t know he took the time to look into getting us the information we r Time the salesman spent with us and patience answering questions and when he didn’t know he took the time to look into getting us the information we requested. Not only did he sell us the vehicle he took the time to show us some key features the vehicle offered and how to operate. They do not try and up sell you they try there best to get you the vehicle you are looking for and in your price range I was extremely happy all around😀 More

Not your regular dealership Just like most people I am always hesitant to go to a “dealership”. We’re made to believe that they are scam artist. I was delighted to find out that Just like most people I am always hesitant to go to a “dealership”. We’re made to believe that they are scam artist. I was delighted to find out that the people I was dealing with were people just like me, working hard and doing their very best. Not only were they very honest with me, they explained everything thoroughly and had all my work done in a timely matter. Costs were explained before hand And they kept there word and had pricing exact to what they had promised. there was no pushy sales tactics and anything recommended was given in priority and again not forced on me to do that day. Also my service advisor kelsey was extremely happy and nice, which personally I think is refreshing to see in customer service. More

Awesome customer service CJ really went above and beyond to make sure that I’ll get the exact car I wanted. He was really accommodating, friendly, and guided throughout the pu CJ really went above and beyond to make sure that I’ll get the exact car I wanted. He was really accommodating, friendly, and guided throughout the purchase of my first car. More

Couldn’t have asked for a better experience! This rating is well deserved because Asa went above and beyond! I was shown all my options, able to contact him at all hours, he was knowledgeable abo This rating is well deserved because Asa went above and beyond! I was shown all my options, able to contact him at all hours, he was knowledgeable about the vehicles, personable, patient and made the experience quick and painless! More

Great Service It was amazing service from them, agent was aware for the client’s needs. It was great as well, as they make client satisfied. Overall, 2 thumbs up! It was amazing service from them, agent was aware for the client’s needs. It was great as well, as they make client satisfied. Overall, 2 thumbs up! Thank you CJ Zabala, for helping me and getting me this amazing Vehicle right now. Godspeed Ervin More

Best experience yet! I have purchased a few vehicles in my time but CJ and the crew were, by far, the most attentive and courteous customer service I’ve experienced at a d I have purchased a few vehicles in my time but CJ and the crew were, by far, the most attentive and courteous customer service I’ve experienced at a dealership. I won’t go anywhere else to buy a vehicle again! Keep it up! More

Review of Kentwood Experience Had great service when I went to Kentwood Ford, could ask questions and get the answers, everything explained multiple times to help remember/ underst Had great service when I went to Kentwood Ford, could ask questions and get the answers, everything explained multiple times to help remember/ understand. Worked out a plan that worked for me! More

Excellent Customer Service I was interested in trading in my 2017 Ford Escape, and always loved the Edge. CJ, in the used division of Kentwood worked with me for approximately t I was interested in trading in my 2017 Ford Escape, and always loved the Edge. CJ, in the used division of Kentwood worked with me for approximately three weeks until something was found that I would love. CJ was very patient with me and did all that he could to get me the best deal for my trade in as well as the Edge. Thank you for all that you did for me CJ, I appteciate you! More

4runner Great experience all round. Had CJ as my sales guy and Gavin as my finance manager. Both of them was a pleasure to work with all round making it a smo Great experience all round. Had CJ as my sales guy and Gavin as my finance manager. Both of them was a pleasure to work with all round making it a smooth transition into my new vehicle. More

Friendly and helpful I bought a 2019 Ford F-150 at this dealership this week. Subhi was friendly, patient, knowledgeable and helpful. The General Manager, Sam, was very he I bought a 2019 Ford F-150 at this dealership this week. Subhi was friendly, patient, knowledgeable and helpful. The General Manager, Sam, was very helpful as well with working to get the truck I wanted, at a price that worked for me. Although I did not work with Salim, he deserves a mention because he was so approachable and friendly. I spoke with him several times and could tell that I would have enjoyed working with him as well. Thank you for making my truck purchase a great experience! More