Kentwood Ford

Warranty repair They were friendly professional and very helpful with me with the repair and what was fixed the repairs were done in a timely manner and their shuttle They were friendly professional and very helpful with me with the repair and what was fixed the repairs were done in a timely manner and their shuttle service was a nice convenience More

always great I come to the doors and they help me right away I am always treated really well love that they have time for me even for stupid questions like reset my oil reminder light..just a great group of peop I am always treated really well love that they have time for me even for stupid questions like reset my oil reminder light..just a great group of people More

Excellent service and professionalism from Jennifer Jennifer was very friendly, courteous and overall very pleasant to meet with, especially when I was worried about my door not closing properly. Jennif Jennifer was very friendly, courteous and overall very pleasant to meet with, especially when I was worried about my door not closing properly. Jennifer was able to reassure me that they would take care of me and my truck! I was relieved to have Jennifer make arrangements for my rental and was pleasantly surprised when I got to use another truck. Jennifer explained everything that I needed to know and eased my peace of mind, it was a great experience regardless of the repairs More

Great experience during maintenance! Service was excellent, on time. I was treated very well and offered coffee and a vehicle to use while I waited. Management went out of their way to s Service was excellent, on time. I was treated very well and offered coffee and a vehicle to use while I waited. Management went out of their way to speak to me to ensure my experience is good and my vehicles are running well. More

I've been dealing with Kentwood for the past 15- 20 yrs . I The dealership from parts to sales to service department is honest and friendly .I've bought different vehicals there. Had them serviced all there. . The dealership from parts to sales to service department is honest and friendly .I've bought different vehicals there. Had them serviced all there. . I'll continue to go back. More

Satisfaction Once again the service was outstanding, dealing with Lauren makes going to a dealership very enjoyable. The service and requirements for the visit wer Once again the service was outstanding, dealing with Lauren makes going to a dealership very enjoyable. The service and requirements for the visit were easily explained and once completed Lauren went over the paperwork leaving no doubt what service was done and what should be done in the future. I thoroughly enjoyed my visit. More

Darren went way above and beyond my expectations . This crew knows how to treat a customer. Well done ! I will easily recommend to others . From entrance to exit was great. ( spent the better part of a This crew knows how to treat a customer. Well done ! I will easily recommend to others . From entrance to exit was great. ( spent the better part of afternoon ) More

Every visit I’m treated like gold . Device for oil change in and out in 40 minutes. That’s great service. Pricing is very acceptable. No complaints from me at all. . Device for oil change in and out in 40 minutes. That’s great service. Pricing is very acceptable. No complaints from me at all. More

Vehicle servuce Easy drop off, was given a thirough explaination of service being given. Service was completed timely, with no hidden charges. Very satisfied and hap Easy drop off, was given a thirough explaination of service being given. Service was completed timely, with no hidden charges. Very satisfied and happy with the service. More

Great service Took my Jetta in to be serviced, they had my car in and done in no time at all, the service advisor (Lauren) was very knowledgeable in regards to my c Took my Jetta in to be serviced, they had my car in and done in no time at all, the service advisor (Lauren) was very knowledgeable in regards to my car despite not being from Ford and very friendly. Would definitely recommend.) More