Kentwood Ford

Regular Maintenance Service I gave a 5 star rating because of Brian Williams usual professionalism. He is always very cheerful welcoming and takes the time to explain the work do I gave a 5 star rating because of Brian Williams usual professionalism. He is always very cheerful welcoming and takes the time to explain the work done on my car. More

Great experience Brian clearly explained the details of my maintenance package and went over everything that was done with my car, as well as what to expect will be do Brian clearly explained the details of my maintenance package and went over everything that was done with my car, as well as what to expect will be done in my next maintenance appointment in 6 months. The work was also done in the time frame that was given to me. More

Excellent Service I have had a great experience for the last 15yrs. Loyal service gets loyal customer in the store, which makes this customer continue coming back. Loya I have had a great experience for the last 15yrs. Loyal service gets loyal customer in the store, which makes this customer continue coming back. Loyalty goes a long way!!! More

Oil change and inspection Kent wood is a fantastic dealership always good service they quoted me 35 to upgrade oil change then I go to pay they say 45, I told them the quote ov Kent wood is a fantastic dealership always good service they quoted me 35 to upgrade oil change then I go to pay they say 45, I told them the quote over the phone and they changed it is the best dealership I have had the pleasure to deal with they look after there clientele without a doubt I will purchase all my vechiles tgeee seeing I sm a ford fan anyway More

I am amazed and humbled. I've been to Kentwood Ford a few times for past couple of month. And every time I go in to service I am totally blown away by how quickly they treat I've been to Kentwood Ford a few times for past couple of month. And every time I go in to service I am totally blown away by how quickly they treat me with so much dignity and respect. So Thank You All. More

Quick effective service Darren was excellent. The best part by far was when he tried to upsell me something and I said no, he did not further push the product/service. I find Darren was excellent. The best part by far was when he tried to upsell me something and I said no, he did not further push the product/service. I find it really annoying when dealerships try to do this. Dealerships (including Go Auto) could learn a thing or two from Darren. Thank you More

Great service! Beyond expectation Went there for an oil change today and had a great experience. Darren was extremely friendly and provided excellent customer service. I will definitel Went there for an oil change today and had a great experience. Darren was extremely friendly and provided excellent customer service. I will definitely be coming back for my future car services! More

Best dealership experience I've ever had! I've gone through the new car process 4 times now, and Jeff and Kentwood Ford were the best team I have ever worked with. Great vehicle, great price, I've gone through the new car process 4 times now, and Jeff and Kentwood Ford were the best team I have ever worked with. Great vehicle, great price, and amazing service! More

Always awesome Kentwood ford has always treated me like a king. Right from sales to service and everything in between. I have never had a situation they couldn't fix Kentwood ford has always treated me like a king. Right from sales to service and everything in between. I have never had a situation they couldn't fix. More

Impeccable customer service! From the time I arrived to the time I drove off the lot, everyone was amazing! The service reps went above and beyond, and the shuttle driver is frien From the time I arrived to the time I drove off the lot, everyone was amazing! The service reps went above and beyond, and the shuttle driver is friendly and professional. He somehow managed to get me to work on time even in a blizzard! The service department really knows their stuff! More