Kentwood Ford

Over and above My fuel pump went in my F150. I'm from out of town and was on my way to attend a 3 day conference. I was towed to Kentwood Ford and Rob filled out a My fuel pump went in my F150. I'm from out of town and was on my way to attend a 3 day conference. I was towed to Kentwood Ford and Rob filled out a work order immediately. He set me up with a loaner vehicle for the 3 days I needed it. When I returned 3 days later my truck was ready to go and to my surprise the had also changed a leading seal that was under warranty. Rob and Kentwood's service was exceptional. More

Service excellence I arrived at the dealership and was brought in and seen without a wait. Darren was thorough and professional. He advised of the wait time for the serv I arrived at the dealership and was brought in and seen without a wait. Darren was thorough and professional. He advised of the wait time for the service I was there for and my wait time was less that quoted - bonus! Darren was friendly and very professional. More

Great service I brought my 2016 Ford Edge into the service bat because I was unable to sync my phone to my car. I did not have an appointment and was helped right a I brought my 2016 Ford Edge into the service bat because I was unable to sync my phone to my car. I did not have an appointment and was helped right away - within minutes I was shown how to pair my phone and was told if i was ever stuck and needed assistance to just pop by and someone would help me out. Great service More

Vehicle maintenance Staff are always very pleasant and efficient. Jennifer was awesome during the last visit. The technician was quick and on time with the maintenance on Staff are always very pleasant and efficient. Jennifer was awesome during the last visit. The technician was quick and on time with the maintenance on my vehicle. More

They make you feel like part of the Kentwood team Suhby and the team made my wife and my purchase the best we have ever had. Over and above Lexus in Edmonton. Kentwood is our first stop when buying an Suhby and the team made my wife and my purchase the best we have ever had. Over and above Lexus in Edmonton. Kentwood is our first stop when buying and servicing our fleet More

Another great service appointment Came in for an oil change, and even though there was a big scheduling mixup Darren managed to sort me out immediately. Additionally, my sales guy Asa Came in for an oil change, and even though there was a big scheduling mixup Darren managed to sort me out immediately. Additionally, my sales guy Asa stopped by to check in, which he usually does when I stop by. Remembers family names and things about my job, etc. Really great experience, I felt valued and like my business really matters. There is a reason I drive from Leduc to Kentwood Ford in North Edmonton when my vehicle needs something done. Thanks again, guys. More

Great quick service Ian in service is very friendly and efficient I mentioned that I would like my car back earlier so I can pick up my child my school and he made sure I Ian in service is very friendly and efficient I mentioned that I would like my car back earlier so I can pick up my child my school and he made sure I was able to do that. He answers all my questions and explains things More

Regular Maintenance Service I gave a 5 star rating because of Brian Williams usual professionalism. He is always very cheerful welcoming and takes the time to explain the work do I gave a 5 star rating because of Brian Williams usual professionalism. He is always very cheerful welcoming and takes the time to explain the work done on my car. More

My experience at Kentwood Ford I have been using Kentwood Ford for a number of years now. From regular service of my Ford Edge, tire storage to the occasional repair, they have alwa I have been using Kentwood Ford for a number of years now. From regular service of my Ford Edge, tire storage to the occasional repair, they have always met or exceeded my expectations. Kentwood Ford has a high level of professionalism and customer service that keeps me coming back. They treat me so well when i go there, next time i go there its gonna be Tim's Donuts and coffee for everyone!!! Thanks again guys!!!!!! More

Excellent Service I have had a great experience for the last 15yrs. Loyal service gets loyal customer in the store, which makes this customer continue coming back. Loya I have had a great experience for the last 15yrs. Loyal service gets loyal customer in the store, which makes this customer continue coming back. Loyalty goes a long way!!! More