Kentwood Ford

friendly people, great custmer service Came in with my F-150 in to have a front engine cover leak repaired, Darren Verhulst was my service writer, very professional explained every thing in Came in with my F-150 in to have a front engine cover leak repaired, Darren Verhulst was my service writer, very professional explained every thing involved in completing the job and in a very short time had my ride home thanks Darren. More

Always a great experience! I’ve dealt only with the go Kentwood Ford team exclusively for all my Ford’s and my husbands Ford vehicle. The service staff as well as sales staff ha I’ve dealt only with the go Kentwood Ford team exclusively for all my Ford’s and my husbands Ford vehicle. The service staff as well as sales staff have always been beyond accommodating, helpful, thorough, and just plain awesome to deal with. If you have a Ford, or want a Ford, they’re the dealership and service experts you want to deal with. Thank you Rob and Bobby for always doing a fantastic job at meeting our vehicle needs! 100% would (and already did) recommend! More

Purchased new vehicle Bobby, was excellent! He listened well and trying his best to understand were the customer is coming from. I'll definitely recommend him to my friends Bobby, was excellent! He listened well and trying his best to understand were the customer is coming from. I'll definitely recommend him to my friends. More

Great service, in and out in a hour Took my 16 f150 in to get a service done, it was great in and out with in good time.. no complaints.. Darren in the service dept took his time explain Took my 16 f150 in to get a service done, it was great in and out with in good time.. no complaints.. Darren in the service dept took his time explaining to me all the stuff the mechanic did to and completed the 21 point inspection.. Further more had some other questions I ask and he went over and above to find the time it would take and the price.. More

Very good but your parts too expensive. Jennifer was very pleasant and informed me of all the details involving the service of my vehicle. I didn't get any surprises when it came to my bill Jennifer was very pleasant and informed me of all the details involving the service of my vehicle. I didn't get any surprises when it came to my bill .i appreciated her honesty.and proffesionalism. More

Great services Thanks to Royce’s and Anne’s professionalism and collaboration I am able to drive my awsome brand new Ford. Definitely coming bak to them! Thanks to Royce’s and Anne’s professionalism and collaboration I am able to drive my awsome brand new Ford. Definitely coming bak to them! More

Service department is outstanding From making the appointment to driving away after the service, Kentwood Ford makes maintaining my vehicle painless. Darrell, the service coordinator, From making the appointment to driving away after the service, Kentwood Ford makes maintaining my vehicle painless. Darrell, the service coordinator, made some good suggestions and ensured my car got what it needed to safely run like a top. Everyone I dealt with is friendly and helpful. The waiting room is clean and comfortable - but I was hardly there long enough to notice! More

Great Job Once again the team at Kentwood looked after me. A pleasure as usual gentleman. I got value for my money, and was treated very well from front to end Once again the team at Kentwood looked after me. A pleasure as usual gentleman. I got value for my money, and was treated very well from front to end More

Vehicle recall After receiving the recall letter I contacted the dealership. They accommodated me right away. Given the nature of the recall I was provided with a co After receiving the recall letter I contacted the dealership. They accommodated me right away. Given the nature of the recall I was provided with a courtesy car. The service person was very friendly and kept me updated on the progress of the repairs. Overall the service person and the dealerdhip were excellen throughout the entire process. More

Great service Came into get my LCD screen and key fob looked. The Customer service was quick, easy and extremely friendly. Couldn't possibly ask for better customer Came into get my LCD screen and key fob looked. The Customer service was quick, easy and extremely friendly. Couldn't possibly ask for better customer service. Great Job More