Kentwood Ford

Maintenance experience Darren took a detailed survey of my vehicle prior to going in. This enabled him to show where I had dings in my vehicle, and would enable me to identi Darren took a detailed survey of my vehicle prior to going in. This enabled him to show where I had dings in my vehicle, and would enable me to identify if there were new ones. He said that my vehicle would be for an hour and it was. Darren provided me with an overview of the service and their findings. Very informative. I also am very pleased that Kentwood provides a video of the condition of the vehicle from the bottom. Overall I had a very good experience More

Courteous and pleasant Always easy to deal with, upfront and honest. Little things are not over looked. Feel very well taken care of when leaving my vehicle with kentwood Always easy to deal with, upfront and honest. Little things are not over looked. Feel very well taken care of when leaving my vehicle with kentwood More

Above and beyond I had an orfortunate incident where The side wall of my tire went out. Not only was a service person dispatched to change my tire, the Kentwood team w I had an orfortunate incident where The side wall of my tire went out. Not only was a service person dispatched to change my tire, the Kentwood team went above and beyond my expectations on getting my tire replaced but it was the follow-up and getting me back on the road in a timely manner. More

Awesome Service I didn’t have an appointment but they worked their magic to get my truck in for an oil change and went above and beyond and fixed a recall and found a I didn’t have an appointment but they worked their magic to get my truck in for an oil change and went above and beyond and fixed a recall and found a small leak and repaired all! More

People were friendly and up front with everything I don’t think there is much more to say but I am happy with every thing, the truck was ready and clean, I live out of town and the fast serves was gre I don’t think there is much more to say but I am happy with every thing, the truck was ready and clean, I live out of town and the fast serves was great so I could get back on the road. More

Royce's sales performance rated excellent! We are exceptionally pleased with the service that Royce provided. he was not only knowledgeable of the vehicle but provided a very comprehensive and We are exceptionally pleased with the service that Royce provided. he was not only knowledgeable of the vehicle but provided a very comprehensive and detailed review of it's working. All of this was done in a polite and professional manner. Already we have recommended him to our close friends who are looking for or are interested in buying a Ford product. Kudos to Royce! More

Great and friendly experience Kentwood does a great job getting you into a new vehicle .They entire staff was professional and helpful in regards to what a customer should experien Kentwood does a great job getting you into a new vehicle .They entire staff was professional and helpful in regards to what a customer should experience in a dealership. More

Subbi is awesome! This is the second vehicle I bought from Subbi. He is great to work with in the buying process but most of all he is great to work with after the fact This is the second vehicle I bought from Subbi. He is great to work with in the buying process but most of all he is great to work with after the fact, he goes above and beyond. More

Excellence is perfect The gang at Kentwood ford work together to make certain you are happy . I started dealing with them in 2008 and traded in about every 2 years .every v The gang at Kentwood ford work together to make certain you are happy . I started dealing with them in 2008 and traded in about every 2 years .every vehicle I purchased was right from the showroom . A edge , 2 escapes, and 2 trucks. The last truck was even picked out for me by the team. They know what I like . Hustle free .this is the best dealership I have ever dealt with ,as a team they know each step so well from the trade in to sales to finiancial to last review. The Team of people that makes you feel like family . Thank you to my frist salesman who now is the manager of sales. Hats off to you Sammy . Thank you Team. More

Very very worth it Had a very good experience picking out and buying our truck. Staff was helpful and not pressuring at all. Got a great deal with extras included, will Had a very good experience picking out and buying our truck. Staff was helpful and not pressuring at all. Got a great deal with extras included, will be definitely coming back to buy another vehicle. More