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Kentwood Ford

Edmonton, AB

4.1
505 Reviews

13344 97 St NW

Edmonton, AB

T5E 4C9

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505 Reviews of Kentwood Ford

August 25, 2018

Outstanding! Amazing customer service! I have purchased two vehicles from Gani at Kentwood and would never consider going anywhere else. Gani listened to my needs More

by JMW1Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gani Salman
Aug 28, 2018 -

Kentwood Ford responded

Thank you for sharing your positive experience with us. We'll make sure Gani sees that he helped you out the best he can!

August 24, 2018

Hate my vehicle We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a coupl More

by Karen
Recommend Dealer
No
Employees Worked With
Darren Verhulst
Aug 28, 2018 -

Kentwood Ford responded

Hi Karen, at the time of the deal, this was the only vehicle that met all the requirements listed and fitted within your monthly budget. We can explore the possibility of trading your current vehicle for something else that might be a better fit. Someone will be in touch with you soon to start the process. Thank you for your patience.

August 24, 2018

Excellent customer service A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehic More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Verhulst
Aug 27, 2018 -

Kentwood Ford responded

Thank you for the positive feedback. Happy to hear we can make you happy, happy customer!

August 22, 2018

Change oil Always had great experience with this branch, I dont even wait for long time, they assist me right away.May I suggest next time to use air compressor More

by ahdy45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thito, Darren Verhulst, Amin Al Adarah, Oliver Alaeddine
Aug 22, 2018 -

Kentwood Ford responded

"Glad to hear we're always able to help! And we'll make sure to keep your suggestions in mind for next time."

August 22, 2018

excellent service Everything went quickly and as expected with no negative surprises. My car went in right away and was done to my satisfaction. Cannot recommend high More

by smm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Iu
Aug 22, 2018 -

Kentwood Ford responded

Thank you for the kind words. Glad we could help with your car and save you some time!

August 21, 2018

Well taken cared and worry free Ever since i bought my ford edge i always come for regular service at kentwood ford.I find that im always confident and worry free. More

by derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aloneissi, Darren Verhulst
Aug 22, 2018 -

Kentwood Ford responded

Thanks for continuously trusting us with servicing your Edge, Derrick! We're always happy to help.

August 21, 2018

Oil change excellence Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I h More

by T.vincent.morin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Arnidis, Ian Crowe, Jen B, Darren Verhulst, Amin Al Adarah, Kelcey Williams, Ashley Roy, Billy Abou Abbas, Said Fayad, Karlo David
Aug 22, 2018 -

Kentwood Ford responded

Wow, we really appreciate your continued business, Vincent! Thank you for your kind words. Your loyalty means more to us than a thousand signed McDavid jerseys!

August 21, 2018

Excellent service, friendly staff, I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. More

by Puffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Verhulst
Aug 22, 2018 -

Kentwood Ford responded

Thank you for your continued customer loyalty! We really appreciate it after all these years.

August 20, 2018

Great Service From buying my 2018 F150 to service. Everything has been great. Darren has been very easy to talk to and deal with. He has been extremely helpful and More

by Jcmmah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Black, Darren Verhulst
August 20, 2018

My ford Great service excellent product fun experience......make them take you out in a 5.0L mustang before you buy what you really want lol........i did 😉� More

by Neven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aloneissi, Bobby Alaeddine, Yusef Elbaalbaki, Dwayne Huisman, Subhi Qaraman, Gani Salman, Royce Aloneissi, Sam Qnibi, Danny.N. Onaissi, Jason Barr
Aug 20, 2018 -

Kentwood Ford responded

Thanks for sharing your experience with us! Glad you had fun riding in one of our Mustangs before making a decision.

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