Ken Shaw Toyota

EXCELLENT CUSTOMER SERVICE I recently bought used toyota sienna 2012 SE from ken shaw toyota. just went there to visit ,and ended up in buying my new van all because of nice ser I recently bought used toyota sienna 2012 SE from ken shaw toyota. just went there to visit ,and ended up in buying my new van all because of nice service provided by Anwar kamran(salesperson) from kenshaw. He is not pushy or tries to sell you something you don't need. He answered all my questions and concerns.He patiently explained the car and its features, and took us on a test-drive that showed me the car was very good. He went the extra mile to take care of minor details, and to get us a price and option that we could live with. all happen just friendly service by salesperson ANWAR from kenshaw than other toyota dealers. Recommendable Zoran is an amazing financial advisor. He helped me finance my car. He was extremely patient with me and got the best deal for me. With out these two extremely caring and experienced people I would not have the car of my dreams. Thank you KenShaw Toyota. More

First purchase @ Ken Shaw I had a great experience at Ken Shaw with purchasing my 2016 Toyota Corolla. Michael Naraine was the best. He was very helpful with all my questions I had a great experience at Ken Shaw with purchasing my 2016 Toyota Corolla. Michael Naraine was the best. He was very helpful with all my questions. More

Exceptional service Teresa Milewska was so outstanding in assisting me today with our Highlander with several problems that I thought it should be brought to the attentio Teresa Milewska was so outstanding in assisting me today with our Highlander with several problems that I thought it should be brought to the attention of Ken Shaw management. She was courteous, helpful positive and reassuring and made a stressful situation manageable. She had no knowledge I intended to write this note but she is worthy of your commendation. Allan Phillips The Metal Finishing Center Active Metal Finishing 43 Advance Rd Toronto, ON Canada M8Z 2S6 More

My new Corolla This is the 4th Toyota that I have purchased from Ken Shaw Motors. My first Toyota, aTercel, I bought from the original site on Dundas at Scarlett Rd. This is the 4th Toyota that I have purchased from Ken Shaw Motors. My first Toyota, aTercel, I bought from the original site on Dundas at Scarlett Rd.This shows that I have been very satisfied with my experience with the dealership, service department and the salesperson. In fact,John Mertens,now retired, came in, at my request to help me get my last Corolla,as I had bought my previous 2 Corollas through him.I highly recommend Ken Shaw Motors. More

Excellent Service We have been customers of Ken Shaw for many years -first my husband with his Lexus and now me with my Corolla. On both levels, the office staff have a We have been customers of Ken Shaw for many years -first my husband with his Lexus and now me with my Corolla. On both levels, the office staff have always been pleasant and helpful. The people who have serviced our cars have always done the job well and on time. We would certainly recommend the Ken Shaw staff to anyone considering buying a Toyota product. Evelyn Bernstein More

Purchasing 2017 Toyota Rav-4 I would like to make a special thank to Regan Coppell for helping me and my family to purchased 2017 Toyota Rav-4. She is a very kind and helpful per I would like to make a special thank to Regan Coppell for helping me and my family to purchased 2017 Toyota Rav-4. She is a very kind and helpful person to explain all the options for finance. Good work "Regan", thanks for very things. More

DIsappointing What was I disappointed by? This: That even with an appointment, first thing in the morning, a reasonably straight forward service procedure would What was I disappointed by? This: That even with an appointment, first thing in the morning, a reasonably straight forward service procedure would take nearly the entire 4 hour window I was given. If I include the 10 minutes it took to find my truck after paying, a total of 4 hours and 10 minutes. Al reminded me of this when we spoke, as if he was taking pride achieving the worst case scenario. I realize that looking at the parking brake may have extended this but it still seems excessive. That a 5 minute removal of a plastic housings would result in the cost of a service procedure nearly doubling. This was a form of bait and switch: Get my truck in the shop, tell me the cost doubled because a housing integral to the work needed to be removed, and then tell me the work has already started. This was like saying "Oops, we forgot we had to take off the wheels before we did your brake job, it'll cost more. Plus it's all apart now." That Toyota and your Service Dept. are unable to quote a reasonably routine service procedure (minor disassembly and cleaning) despite the fact that this is a very popular engine for Toyota. Frankly I do not believe this nor the excuses I was given. My regular mechanic has never misquoted and works on all makes and models of cars. Toyota should know their limited products and services. That Nadine and Al had a 5 minute private discussion that could and probably should have happened in front of me, and appeared to go out of their way to do so (they were virtually in the same room yet ended up a hundred feet away to discuss it). I can't imagine what their motivation would be for discussing it this way. They weren't sure where my truck was, and took 10 minutes to find it, even though I arrived one minute after being called to come get it. I would no longer describe my experience as disappointing. It was disgusting. More

Purchasing 2016 Toyota Rav 4 I just want to personally thank Regan Coppell at Ken shaw Toyota for the great personnel care she showed us the moment we walked into the dealer. She I just want to personally thank Regan Coppell at Ken shaw Toyota for the great personnel care she showed us the moment we walked into the dealer. She greeted my son and myself at the door with a warm smile and a big welcome. She took us for the test drive and she was so knowledgeable about the vehicle Toyota Rav 4. She also took the time to make sure I got the color of my choice. The day I pick up the vehicle she spend some time going over every aspect of the new vehicle. She also let me know I can drop in anytime if I have any further question. Once again, thank you Regan. More

Excellent Experience at Ken Shaw I had a fantastic experience dealing with Ken Shaw Toyota, as I was looking to purchase my 2nd ever vehicle. I dealt almost exclusively with Regan Co I had a fantastic experience dealing with Ken Shaw Toyota, as I was looking to purchase my 2nd ever vehicle. I dealt almost exclusively with Regan Coppel who was superb - very professional, patient and knowledgable - as she took me for two test drives, answered all my questions over a period of 4 weeks during which time I researched and priced several options. I wanted to buy an SUV - did my research on several competitors - and ended up purchasing a Toyota RAV-4 which I love. Lots of cargo space, safety features and drives smooth. Highly recommend Regan, she really went the extra mile! More

Customer Service Oriented Shop I would like to recommend Ken Shaw Toyota for providing a highest of customer service to their client. They have awesome and helpful employees like I would like to recommend Ken Shaw Toyota for providing a highest of customer service to their client. They have awesome and helpful employees like Will Erichsen and Zoran Maksic, they provided me with such an overwhelming and wonderful experience.I can feel that they valued their client to the point of extending their service hour and going beyond what was expected.I went out from the shop with a happy face for I got more than I had asked/deserved for. Thank you everyone and more power!!! More