Ken Shaw Toyota

Great service again Never been happier to go to a service appt. The people are great and they care. Super convenient hours and attentive staff from the service desk to th Never been happier to go to a service appt. The people are great and they care. Super convenient hours and attentive staff from the service desk to the parts dept to the shuttle driver. Really professional! More

Friendly and helpful! Everyone at Ken Shaw Toyota is extremely helpful and knowledgeable. Between the parts department helping me get the right winter rims for my car and S Everyone at Ken Shaw Toyota is extremely helpful and knowledgeable. Between the parts department helping me get the right winter rims for my car and Sandra being so lovely as the shuttle driver (even when we had to go back because I left my keys in my car!) I would absolutely recommend Ken Shaw to anyone More

Professional service throughout. I am very happy with this dealership. They take their time to help and provide all the information that is asked for. It is easy to make an appointm I am very happy with this dealership. They take their time to help and provide all the information that is asked for. It is easy to make an appointment and they provide a shuttle service. More

Excellence in service I have been a customer of Ken Shaw for over 25 years. The reason for this loyalty is simple - and yet so rare - excellent service. It begins when I ca I have been a customer of Ken Shaw for over 25 years. The reason for this loyalty is simple - and yet so rare - excellent service. It begins when I call in (or email) customer service to book an appointment. Nadine - you're the best! The service work is excellent as well. I have never in all these years been disappointed in the work. It's on time. It's on budget. I can't see me ever leaving the 'Ken Shaw family' because that's how I'm treated, as one of the family. Thanks for all the years of great service as I look forward to more. More

Awesome, easy, friendly, no-pressure experience. I visited Ken Shaw Toyota with my mum to look for a new car for her. We had had poor experiences with dealerships in the past where their reps were ei I visited Ken Shaw Toyota with my mum to look for a new car for her. We had had poor experiences with dealerships in the past where their reps were either too pushy, or borderline disinterested once they realized we weren't searching for a top of the line model. We came in with our guards up, only to soon realize that this dealership was quite different. The whole staff was very courteous, respectful and functioned well as a unit. There were seamless interactions between the different staff that dealt with us, displaying high levels of organization and communication. However the experience was most enhanced by our sales rep Will Erichsen. Will was patient, kind, extremely knowledgeable and overall made our experience the most enjoyable of any other car dealership. He went above and beyond for us throughout the whole experience without ever pushing the sale. Although new(ish) to the Ken Shaw Toyota team, both my mum and I would highly encourage anybody interested in any Toyota vehicle to approach Will specifically... You won't be disappointed! More

Exceptional service I set up to schedule an appointment for battery service on my car. I received a reply right away that an appointment would be available in a few days I set up to schedule an appointment for battery service on my car. I received a reply right away that an appointment would be available in a few days however the kind lady relied since it was unsafe to drive my car with low battery I could bring it in today! The service was fast and courteous and the staff were polite and friendly. The service was fast and exceptional. I will now be servicing my car here in the future. Thank you! More

Awesome Experience! Just picked up my new 2017 Toyota Tacoma truck from Ken Shaw Toyota. Can't say enough about the wonderful experience with this purchase. Form discussi Just picked up my new 2017 Toyota Tacoma truck from Ken Shaw Toyota. Can't say enough about the wonderful experience with this purchase. Form discussing the vehicle specifics with Helder Pacheco, to taking delivery with Will Erichsen, the whole process was smooth and stress free. Very happy to be dealing with professionals who are interested in making sure that my vehicle choice is the right one for me. I would strongly recommend this dealership to anyone interested in purchasing a new or used vehicle. I ordered some accessories for the new truck, and Paul Moyle made sure that they were the correct parts, and that they arrived exactly when promised. A first class organization all the way! More

Perfect Dealership I just got my new 2017 Corolla from Ken Shaw 2 days ago. guys there are so helpful & Patient. I completely recommend them for anyone looking for a ca I just got my new 2017 Corolla from Ken Shaw 2 days ago. guys there are so helpful & Patient. I completely recommend them for anyone looking for a car. ask for Will Erichsen :) he is amazinggggg More

Great service overall I had no but compliments so far. Dealership succeeds in providing exceptional service at all levels. Improvement reconstruction, building and adaptati I had no but compliments so far. Dealership succeeds in providing exceptional service at all levels. Improvement reconstruction, building and adaptation to the Ken Shaw Toyota space haven't decrease value of the service towards customers. More

A Good Experience After 20 Years I bought my first car in 20 years from Ken Shaw Toyota. I am very pleased with the consideration given by Mr. Ernie Wiesel who looked after all of my I bought my first car in 20 years from Ken Shaw Toyota. I am very pleased with the consideration given by Mr. Ernie Wiesel who looked after all of my concerns with aplomb and good nature. I drove off very happily with my 2013 Matrix. Thanks to Ernie and his colleagues. They all helped to make my experience very positive. More