Kelowna BMW
Kelowna, BC
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144 Reviews of Kelowna BMW
I am deeply disappointed with my recent experience at BMW Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ve had with the service program I was sold on. After years of hoping for improvement, it seems clear that customer satisfaction is not a priority. Given this, I’ll be avoiding future purchases or services from your dealership and will ensure that others are aware of my experience by sharing it publicly. I genuinely hope that management takes this feedback seriously and makes necessary improvements for the sake of future customers. More
From Morgan in Sales, Jen & Rob in Service And great feedback from techs when I ask for it, this organization delivers high caliber client relations. It makes a difference and is appreciated!! feedback from techs when I ask for it, this organization delivers high caliber client relations. It makes a difference and is appreciated!! More
Emman and Gary have shown and provided a top notch experience and made me feel extremely welcome at BMW and its the reason why i will continue to drive this product. experience and made me feel extremely welcome at BMW and its the reason why i will continue to drive this product. More