Kelowna BMW

Our sales representative, Nick Crowder, was very professional and knowledgeable. He was focused on our needs and gave us his full attention as we considered our options and alternatives. He was ve professional and knowledgeable. He was focused on our needs and gave us his full attention as we considered our options and alternatives. He was very helpful and insightful throughout our vehicle search and purchase experience. More

Great sales staff, very helpful with the selection of our vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. More

I AM VERY HAPPY WITH BMW IN KELOWNA. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY. More

I am deeply disappointed with my recent experience at BMW Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ve had with the service program I was sold on. After years of hoping for improvement, it seems clear that customer satisfaction is not a priority. Given this, I’ll be avoiding future purchases or services from your dealership and will ensure that others are aware of my experience by sharing it publicly. I genuinely hope that management takes this feedback seriously and makes necessary improvements for the sake of future customers. More

Professional and friendly service, completed on time and able to get an appointment relatively quickly. able to get an appointment relatively quickly. More

The Sales Advisor was very helpful and professional. The Finance Manager was too abrupt and pushy. The Finance Manager was too abrupt and pushy. More

From Morgan in Sales, Jen & Rob in Service And great feedback from techs when I ask for it, this organization delivers high caliber client relations. It makes a difference and is appreciated!! feedback from techs when I ask for it, this organization delivers high caliber client relations. It makes a difference and is appreciated!! More

Ridiculous 30$ shop supply charges. Plain stealing. Evething is very over priced. Not getting the value Plain stealing. Evething is very over priced. Not getting the value More

Emman and Gary have shown and provided a top notch experience and made me feel extremely welcome at BMW and its the reason why i will continue to drive this product. experience and made me feel extremely welcome at BMW and its the reason why i will continue to drive this product. More

Kelowna BMW has consistently provided excellent salespeople to help address my needs and service has been great salespeople to help address my needs and service has been great More