Kelowna BMW

Top notch customer service I recently purchased my first BMW (used and not from the dealership) and took it to the dealership and had an inspection done which showed a defective I recently purchased my first BMW (used and not from the dealership) and took it to the dealership and had an inspection done which showed a defective catalytic converter. To my surprise and relief, I found out that it still was under the original 8 year warranty period on the vehicle. The team members that I dealt with at the dealership were very courteous and helpful in arranging to have the warranty service done for me. xxxxxxgo out to Morgan Ellis, Dave Lopez, Kyli and Andrew. Top notch service and the pick up/drop off service/car loan was great as well. They brought the wow factor to this experience! Wes Rosso More

Great Experience dealing with David Stratton. I have purchased 4 vehicles over the years with Dave Stratton at several different dealerships in the Kelowna area. Each experience has been above and I have purchased 4 vehicles over the years with Dave Stratton at several different dealerships in the Kelowna area. Each experience has been above and beyond my expectations. Each time Dave took the time to establish my needs, wants and budget. After the sale was made he always followed through and made me feel comfortable with my new vehicle. The move to BMW for my most recent purchase has not disappointed. We were again not disappointed in the vehicle or the purchase experience. Everyone in the dealership made sure we received the best service possible. We have and will continue to refer our friends and family to Dave as he offers a superior buying experience to his clients. Thank you Dave. More

What a difference a year makes! Last year - frustrated by long wait times I took my 2015 M3 to Vancouver for service. This year I was able to schedule maintenance when it worked for Last year - frustrated by long wait times I took my 2015 M3 to Vancouver for service. This year I was able to schedule maintenance when it worked for me; I am glad I did. The dealership is completing a $6M service area expansion. My experience this November was 1st rate! They fitted my service appointment in and completed the necessary work on time. Andrew was my service representative and did a great job! Great to see! More

Just great service and no pressure I am a single mom with very little experience buying nicer cars. I was referred by a friend to Dave Stratton in sales as I was told he would be able t I am a single mom with very little experience buying nicer cars. I was referred by a friend to Dave Stratton in sales as I was told he would be able to help. I initially thought I would want an Acura which Dave did not have there, he took the time to set me up with a great salesman at Acura that he knew to be of a similar philosophy in sales. Both experiences were fantastic and Gary Grouch at Acura was really good and funny. Dave asked me to try the BMW before going to Acura as a reference point. What a bugger, he probably knew I would be back all along. I wound up with a really nic BMW and was very happy with the entire experience. Dave even made sure to install my roof rack for me and I dragged him to my house to pair garage door openers, no questions asked. David offered more time showing the car features later on which I will do soon. I did not feel rushed and will be back to buy again. I will also be sending my friends and family to Dave. More

Another enjoyable purchasing experience Over the last few years, we have purchased 3 preowned BMWs at Kelowna BMW. They have all been enjoyable experiences. Dave Stratton and Ryan Wicks ar Over the last few years, we have purchased 3 preowned BMWs at Kelowna BMW. They have all been enjoyable experiences. Dave Stratton and Ryan Wicks are exception to deal with. We have been treated very well at this dealership over the years and they work very hard to maintain customer loyalty. Our experiences with parts and services have been very good over the years. No disappointments. More

Worst Experience at a Dealership. From out of town had a mechanical issue. Got turned away. Zero service for my Bimmer. Gave options for my problem. Sent me a much better experience,M From out of town had a mechanical issue. Got turned away. Zero service for my Bimmer. Gave options for my problem. Sent me a much better experience,MW kelowna they were awesome. More

Sold me a lemon I bought a 2008 bmw 328 xi, it was " certified pre-owned" I have had nothing but problems with the car since day 1. It has been in the shop 3x in the I bought a 2008 bmw 328 xi, it was " certified pre-owned" I have had nothing but problems with the car since day 1. It has been in the shop 3x in the 6 month since I have owned it. I'm very disappointed and would recommend to anyone to buy a car elsewhere as all they care about is getting there money. More

Good sales experience Second vehicle purchased at Kelowna BMW, and it went through without any hiccups. Calvin was very responsive, and i am still loving my 335xi. Would Second vehicle purchased at Kelowna BMW, and it went through without any hiccups. Calvin was very responsive, and i am still loving my 335xi. Would recommend. More

BMW - A class in itself! BMW sales and service set the bar high and exceed in every way. Dave, our sales associate, was knowledgeable, professional, personable and above all a BMW sales and service set the bar high and exceed in every way. Dave, our sales associate, was knowledgeable, professional, personable and above all acted with honesty and integrity through every aspect of my first BMW purchase. His follow up and follow through exceptional and continues. Not only am I thrilled with my vehicle but without hesitation can highly recommend Dave as a great resource if your considering a BMW. More

Kelowna BMW's service is first rate! I have been doing business with Kelowna BMW for 3 years now. From the very first moment, I have been treated with care and making sure that I was tot I have been doing business with Kelowna BMW for 3 years now. From the very first moment, I have been treated with care and making sure that I was totally satisfied and happy. Most of all, they listen and care for what you say and do everything possible to meet your needs. I just bought a new 320i. The entire staff, from my sales rep, his manager and the owner, worked to make sure I would be happy with my purchase. If you are looking for a first rate service, before and after the sale, then Kelowna BMW is the place to go! Don't go anywhere else until you try the ultimate experience and see how good you can feel! Thanks to David, Hayden and Gord! There aren't enough words to express my appreciation and joy! More