Kelowna BMW

Always received excellent service and proactive reminders on service. We hold on to our vehicles slightly longer than most so we make sure it’s running the best it can. on service. We hold on to our vehicles slightly longer than most so we make sure it’s running the best it can. More

Sales consultant very helpful and knowledgeable. Business manager very well organized and presiding options clearly Business manager very well organized and presiding options clearly More

Great service centre, very friendly dealership the employees I have dealt with have been fantastic employees I have dealt with have been fantastic More

Professional caring best deal they can get for all their customers top notch staff always customers top notch staff always More

Love this place the Service is excellent. Very friendly people, they are eager to help. Very friendly people, they are eager to help. More

Our sales representative, Nick Crowder, was very professional and knowledgeable. He was focused on our needs and gave us his full attention as we considered our options and alternatives. He was ve professional and knowledgeable. He was focused on our needs and gave us his full attention as we considered our options and alternatives. He was very helpful and insightful throughout our vehicle search and purchase experience. More

Great sales staff, very helpful with the selection of our vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. More

I AM VERY HAPPY WITH BMW IN KELOWNA. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY. More

I am deeply disappointed with my recent experience at BMW Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ve had with the service program I was sold on. After years of hoping for improvement, it seems clear that customer satisfaction is not a priority. Given this, I’ll be avoiding future purchases or services from your dealership and will ensure that others are aware of my experience by sharing it publicly. I genuinely hope that management takes this feedback seriously and makes necessary improvements for the sake of future customers. More

Professional and friendly service, completed on time and able to get an appointment relatively quickly. able to get an appointment relatively quickly. More