Kanata Ford

Unprofessional When I first arrived I heard a service advisor talking to another employee about a previous customer in a negative fashion. Later I noticed that anot When I first arrived I heard a service advisor talking to another employee about a previous customer in a negative fashion. Later I noticed that another employee was tossing packs of paperwork onto a desk where no service advisor was stationed. The paperwork was literally flung through the air and landed in a heap with the other previously thrown packs. When I saw my car was parked along the side of the building I wondered if my paperwork was in that ever growing stack. Sure enough I had to ask to be checked-out as everyone but one person was on lunch. I could have sat there for an extra 30 minutes waiting for someone to actually look in the disorganized pile of paperwork. The behavior I saw was highly unprofessional and I wonder about the leadership, or lack of, that the service department has. In fairness, the work I requested was done well and in the time stated. More

Positive Buying Experience After a Rather unsatisfactory experience at another Forddeaalership my wife and I went to Kanata Ford it was like night and day. LindsayLove was the After a Rather unsatisfactory experience at another Forddeaalership my wife and I went to Kanata Ford it was like night and day. LindsayLove was the sales person we dealt with and he went out of his way to make our truck purchase a positive experience. Helped us find the right truck for us and provided some much appreciated advice. The service level continued with the finance department where Niki Morin was very helpful and knowledgeable. Would highly recommend Kanata Ford to friends and family. More

Great staff, great service, awesome vehicles Jeff and his sales team are great to work with and will find you exactly what you want without being too pushy. They take great care of their customer Jeff and his sales team are great to work with and will find you exactly what you want without being too pushy. They take great care of their customers! More

Great Service Awesome time spent at Kanata Ford. Tyler was an excellent salesman and overall great help that did not push too hard. Definitely the best place to go. Awesome time spent at Kanata Ford. Tyler was an excellent salesman and overall great help that did not push too hard. Definitely the best place to go. Ben Von Stransky More

Makes a pigsty of your vehicle The technician/mechanic can't read on a work order "KEEP VEHICLE CLEAN" they give it back to you like a pigsty. I complaint and sent an email to the The technician/mechanic can't read on a work order "KEEP VEHICLE CLEAN" they give it back to you like a pigsty. I complaint and sent an email to the service manager Virgilio Disipio and he doesn't give a xxxx either, so draw your own conclusion folks another dealer run with millenials who don't give a xxxx about people belongings. More

Will only buy at Kanata Ford. Kanata Ford is the place to purchase your next vehicle. Excellent service and knowledgeable staff. Friendly atmosphere and a pleasure to deal with Kanata Ford is the place to purchase your next vehicle. Excellent service and knowledgeable staff. Friendly atmosphere and a pleasure to deal with. Have been a repeat customer and will continue to be. More

Typical desperate salelmen Was looking for a 2017 truck ford.ca said was in inventory at Kanata Ford. Once at the dealer, the truck was nothing like it said. Thousands $$$ of ex Was looking for a 2017 truck ford.ca said was in inventory at Kanata Ford. Once at the dealer, the truck was nothing like it said. Thousands $$$ of extras were on it! Agent couldn't give a staight answer. When I ask if it was his best price, i still couldn't get a straight answer and other agents and manager ganged up on me. So I walked out. I would NEVER go to this dealership again!!! More

Very Happy Was very happy with the experience. Purchased a new F150 after 11 years. Was quick and easy and got the truck I wanted. Would highly recommend checkin Was very happy with the experience. Purchased a new F150 after 11 years. Was quick and easy and got the truck I wanted. Would highly recommend checking them out. More

A great experience for an unexpected purchase Great experience in dealing with Tyler Trudeau. My husband had called into the dealership to just browse as we normally swap our vehicles every few y Great experience in dealing with Tyler Trudeau. My husband had called into the dealership to just browse as we normally swap our vehicles every few years. Our last 4 vehicles were Dodge but after receiving a lousy trade in offer on our 2014 Dodge Ram against a new 2018 Dodge Ram he decided to check out Ford. Tyler was extremely polite and courteous and went out of his way to listen to our needs. He took the time to explain everything to us and answer our questions, we felt no pressure whatsoever to purchase. He took on board all of our concerns and gave us different options that could work for us. He was very patient and easy to deal with...took the time to listen and guided us through our unexpected purchase of a brand new 2018 F150 !! We ended up with a much higher trade in offer on our 2014 Ram and came away very happy and with an excellent vehicle. Would certainly recommend a visit to Ford. Sorry Dodge you lost out big time. Will certainly will return to Ford for our next purchase. More

Travis at Kanata Ford is awesome My girlfriend and i just purchased a 2017 Ford Edge Sport. We dealt with a guy named Travis at Ford's Kanata Ford location. Travis gave my girlfriend My girlfriend and i just purchased a 2017 Ford Edge Sport. We dealt with a guy named Travis at Ford's Kanata Ford location. Travis gave my girlfriend and i the red carpet treatment was very helpful and worked closley with us to get us the vehicle and price we wanted. He was extremely pleasant to deal with and i would recommend him to anyone looking for a new vehicle. Travis thank you again very much and keep up the good work. Regards Michele and Maz More