Kamloops Kia
Kamloops, BC
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76 Reviews of Kamloops Kia
First New Car ! I can not express my gratitude enough for the customer service at Kamloops Kia. Ashley and Gord were amazing. I did not feel pressured at all;instead, I can not express my gratitude enough for the customer service at Kamloops Kia. Ashley and Gord were amazing. I did not feel pressured at all;instead, I felt like I received the best customer service and deal that they could offer. I never thought that I would own a new car but the Kia team made it happen and it is truly life changing to know that I can travel with the kids worry free. Every step of the process was seamless from the test drive to the financing and insurance, to the quick response emails from Kia. I am so proud to be an owner of a 7 seater 2020 KIA Sorrento as my very first new car. I recommend to everyone that if they are in the market for a vehicle that will meet your needs and superb customer service your first stop is Kamloops Kia. More
There are no words Daniel, Nathan, & Gord, Thank you from the bottom of my heart for everything you did for me today. Your kindness, compassion, understanding of my ne Daniel, Nathan, & Gord, Thank you from the bottom of my heart for everything you did for me today. Your kindness, compassion, understanding of my needs, knowledge, and genuine attitude was more than I could have hoped for. I am absolutely crazy about my new Kia Seltos SX Turbo. This car has way more options than my Mini Cooper S Countryman did, and handles incredibly. From Daniel and Nathan reaching out to me over the weekend, to Gord helping get everything finalized and for listening to my frustrations...this has been the best car buying experience I ever could have asked for. There was never any pressure to "add options or packages"...the service was based around my needs, which means everything. How can I ever adequately say thank you? I will be telling everyone about your dealership and the amazing quality of your vehicles and salesmanship. Plus, the respect and connection you demonstrated to my Grandpa, who is my everything, was phenomenal...thank you. I can't wait to get out and begin to fully explore what my Seltos has to offer...and the fact that I don't need to visit the Premium pump on every fill has made me super happy. Purchasing a vehicle isn't just about the initial purchase, it's about the quality of care and customer satisfaction that follows...and I have a very strong feeling that I won't be disappointed. Thank you all again...so much! Timi-Lee More
I been dealing with kamloops kia since 2011 and bought 4 vehicles through them and the best experience was my 2 accident when I had a Kia soul and sportage they were there right after the accident and had a vehicles through them and the best experience was my 2 accident when I had a Kia soul and sportage they were there right after the accident and had a vehicle within a week after each accident More
This is by far the best experience i have had at a dealership. The staff was Super friendly and the service was outstanding. Every person in the sales department and service desk made a point of ma dealership. The staff was Super friendly and the service was outstanding. Every person in the sales department and service desk made a point of making sure i was well looked after. I would highly recommend going to see them for your next vehicle purchase. Thank you to Ashley and the whole team for the wonderful experience. More
Excellent Customer Service! All the staff were just spectacular, they made me feel very welcoming. Any questions or concerns I had were answered so that I could understand all th All the staff were just spectacular, they made me feel very welcoming. Any questions or concerns I had were answered so that I could understand all the lingo and such. Thank so much for all your help, I love my KIA!!! More
Assessment of my car/finding a new vehicle On Friday September 13th, my vehicle had to be towed to Kamloops Kia. The service department got the car in fairly quickly and after being at the dea On Friday September 13th, my vehicle had to be towed to Kamloops Kia. The service department got the car in fairly quickly and after being at the dealership for about an hour or so, they were let me know the problem. Unfortunately, I was going to need a new motor. The service department searched for a used engine and gave us a quote to have the engine installed. While waiting, we were speaking with Ashley (a sales associate) about the plan to purchase a Soul in the spring. Since our timeline was pushed up, we discussed coming back to test drive this week. We were on our way to Victoria when we broke down. Ashley was very helpful with information about the Soul, she was also very empathetic and helpful around the news and frustration I was experiencing with my car. Ashley and the service manager arranged a rental car for us and Ashley drove us up to pick it up. Everyone was kind and helpful. I am looking forward to picking up my new Kia Soul this week. More
always prompt and timely repair service Visited the dealership for maintenance and regular oil change services. Always easy to book an appointment and work is completed as promised. Great Visited the dealership for maintenance and regular oil change services. Always easy to book an appointment and work is completed as promised. Great service staff. More
Great Experience When we walk into Kamloops KIA All the staff member are eager to help and are knowledgeable. Gordon is a excellent and valuable employee , and it is When we walk into Kamloops KIA All the staff member are eager to help and are knowledgeable. Gordon is a excellent and valuable employee , and it is a pleasure to deal with him. Judd in service dept. is pleasant and very helpful . More
Thank you Friendly, reliable, informative and quick service once again.....thank you. They got me in for service sooner than I had hoped for and were very atten Friendly, reliable, informative and quick service once again.....thank you. They got me in for service sooner than I had hoped for and were very attentive to my needs. More