Kamloops Kia
Kamloops, BC
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81 Reviews of Kamloops Kia
Absolutely amazing service! Ashley and judge were amazing Overall amazing service from this dealership! I bought my car 2 years ago and just traded in for a brand new suv! This wouldn't have happened if it wa Overall amazing service from this dealership! I bought my car 2 years ago and just traded in for a brand new suv! This wouldn't have happened if it wasnt for ashley and judge! Very fast service as I had my children with me (5yr old and 4m). Will definitely be doing more service with them in the future More
another free oil change I have always found the staff very knowledgable about my van both on the floor and in the service department. They have always been extremely acommada I have always found the staff very knowledgable about my van both on the floor and in the service department. They have always been extremely acommadating around bookinf my appointments in. More
Great experience Fantastic customer service and very friendly and knowledgeable staff! Had been offered vehicle that I wanted at the price I could afford. Very happy Fantastic customer service and very friendly and knowledgeable staff! Had been offered vehicle that I wanted at the price I could afford. Very happy with my choice so far. More
Oil Change Great customer care... speedy service Efficiently took care of any concerns I had and answered questions thoroughly. Loving my oil changes free for Great customer care... speedy service Efficiently took care of any concerns I had and answered questions thoroughly. Loving my oil changes free for life. A++++++ More
Great Visit - Great People All the staff was very knowledgeable, friendly and helpful. Very customer service oriented. We love our new Kia. We were hoping to get a little All the staff was very knowledgeable, friendly and helpful. Very customer service oriented. We love our new Kia. We were hoping to get a little more for our trade-in as the car was only 2 years old and not too many kms, but overall our experience was excellent and we would recommend the product as well as the dealership to anyone. Thanks Kia! More
Thank you Kamloops Kia A big thank you to Kamloops Kia for the excellent help that we received in buying our car . We recently purchased a 2015 Ford Escape from Kamloops Kia A big thank you to Kamloops Kia for the excellent help that we received in buying our car . We recently purchased a 2015 Ford Escape from Kamloops Kia and were blown away with the outstanding service we received from the staff. From the owner Steve to the service manager Gordon down to the salesmen Richard and Justin and financial help from Judge, every step of the purchase was handled with the highest level of professionalism possible. We. Are extremely happy with our vehicle and would recommend everyone to buy a vehicle from Kamloops Kia. More
False information When negotiating the purchase of my 2017 Sportage , I asked if a problem would take all day if I would get a loaner to return to Clearwater and return When negotiating the purchase of my 2017 Sportage , I asked if a problem would take all day if I would get a loaner to return to Clearwater and return the next day. I was told yes!! My wife remembers me asking this question. When I was in on Nov. 15 I was told this was not possible as their insurance does not cover a loaner leaving Kamloops. If the salesman had been truthful I would not have bought a vehicle from them. I will never buy another Kia. I will never recommend this dealership. More
Horrible experience After about three days of going back and forth they excepted a final price for the car. The next day they informed us they could not sell the car for After about three days of going back and forth they excepted a final price for the car. The next day they informed us they could not sell the car for that price. They did not care that it was a legal contract. The sales team was extremely unprofessional, made us feel stupid, and basically told us to shop elsewhere. They yelled at us on the phone, and made buying a car a very stressful experience. This dealer has lost all future business from us, and anyone we talk to. I would strongly advise you shop elsewhere for a vehicle. More
Watch out for Judge in Finance Dept. He rushed the paperwork for good reason. He added a finance charge for a loan we already had with the SAME bank....we even drove to get our downpaymen He rushed the paperwork for good reason. He added a finance charge for a loan we already had with the SAME bank....we even drove to get our downpayment out of our own bank cause HE said the financing with him made no difference. Do we sound stupid? Maybe...but go and see if it happens to you. We went in careful and came out happy with our vehicle. That trust made him a mere $567 fee for the dealership and lost any future business from us or anyone we talk too. Did it break us...no, but that type of business practice is dirty. Did we call and offer him a chance to correct this? Yes we did but he just smuggly replied (rightly...its all legal) "what can you do?" Yes he rushed right past that fee for a loan we already had with the same bank. Hmmm why? Bad practices show up in odd places. More
After sale service Any dealership can be awesome when they want to sell you a vehicle it's the after sale service that you receive that keeps you coming back. We neede Any dealership can be awesome when they want to sell you a vehicle it's the after sale service that you receive that keeps you coming back. We needed some follow up work done on our new optima (adding accessories) while Kamloops Kia had sent our car out for the work, they kept us informed of the progress. There was an issue that was not in their control, but dealt with it and had our vehicle back in time for our vacation. Because the work was not completed Gord and Dan found other alternatives to having the work completed properly once we were back. Within 2 days of our return we were called to book the appointment and have the work completed. Kamloops Kia provided us with a vehicle so we were never stranded. Every person that have had the pleasure of talking to on the phone has been wonderful and amazing. We have been a Ford family for many years and with continued after sale service like this we will be Kamloops Kia customers for life. More

