Kamloops Ford Lincoln

They are very accommodating to their customers needs. No concerns with the service department, great experience. However Ford itself, I needed to get my lug nuts replaced after only two years and the cos No concerns with the service department, great experience. However Ford itself, I needed to get my lug nuts replaced after only two years and the cost from Ford on these is absolutely ridiculous, over $100 per tire. Apparently this is an ongoing issue with these, they should last more than 2 seasons before having to be replaced! You purchase your vehicle from Ford, maintain regular maintenance at one of their service departments then the company gauges you with something that can definitely be sold at a lower cost. Not the best way to treat dedicated customers. More

Great dealership to take your vehicle to for service . The customer service is top notch. The customer service is top notch. More

Excellent communication and service done in timely fashion. Received a clean car. Well done and thank you fashion. Received a clean car. Well done and thank you More

Always friendly & informative. It is always a good experience when I take my car in for service. It is always a good experience when I take my car in for service. More

Had to deal with an ICBC Claim. The dealership made the process much easier to deal with. The dealership made the process much easier to deal with. More

Overall good customer service. Very polite and informative service advisor who went beyond the usual customer service. Very polite and informative service advisor who went beyond the usual customer service. More

They were very busy when I arrived. A bit confusing of where to park vehicle. Staff were nice and very helpful. Service was good. Shuttle service good. Overall a good experience. A bit confusing of where to park vehicle. Staff were nice and very helpful. Service was good. Shuttle service good. Overall a good experience. More