Kamloops Ford Lincoln
Kamloops, BC
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482 Reviews of Kamloops Ford Lincoln
They were very busy when I arrived. A bit confusing of where to park vehicle. Staff were nice and very helpful. Service was good. Shuttle service good. Overall a good experience. A bit confusing of where to park vehicle. Staff were nice and very helpful. Service was good. Shuttle service good. Overall a good experience. More
i always appreciate the courteous and friendly faces From the time I walk in the door they always try to help me even when there are no problems, I have gotten four Escape from them and I have enjoyed everyo the time I walk in the door they always try to help me even when there are no problems, I have gotten four Escape from them and I have enjoyed everyone of them and all the staff have been very good to me.I would just like to say keep up the great job everyone I appreciate all of you. thank you Annette Storry More
My 2021 Ford Explorer was having some electronic issues. I called Ford and they asked me to bring my vehicle in. This was on a Saturday. They kept my vehicle as no Codes were coming up and the service tech I called Ford and they asked me to bring my vehicle in. This was on a Saturday. They kept my vehicle as no Codes were coming up and the service tech was worried it was not safe to drive. I went over to see the Manager on the sales side (Jeff). He gave us a vehicle to use until we could get the problem figured out and fixed. They had my vehicle for 12 days and during that time Rachelle kept me in the loop with what was happening. When I went in to get my vehicle back, everyone involved wanted to make sure I was taken care of. Great service all around. Makes hiccups like these a lot easier to deal with. Sure glad we bought from Kamloops Ford lincoln. You guys have an AMAZING TEAM!!!!!! More
These folks fit me into their busy service department as I was passing through Kamloops. They had my vehicle serviced quickly and courteously. Great team. I was passing through Kamloops. They had my vehicle serviced quickly and courteously. Great team. More
I recently had the pleasure of working with Wes, a service rep at Ford Kamloops. From the moment I arrived, Wes was friendly, professional, and went above and beyond to ensure that I received the best service rep at Ford Kamloops. From the moment I arrived, Wes was friendly, professional, and went above and beyond to ensure that I received the best possible service for my car. He listened attentively to my concerns and took the time to thoroughly explain the repairs needed and the options available to me. Throughout the process, Wes remained in constant communication with me, keeping me informed of the progress and providing updates on the estimated time of completion. He even went out of his way to accommodate my busy schedule and made sure that I was able to pick up my car at a time that worked for me. Overall, I was extremely impressed with Wes's dedication to his job and his commitment to providing excellent customer service. I highly recommend him to anyone in need of car repairs or maintenance. Thank you, Wes, for your hard work and for going the extra mile to make sure I was satisfied with my experience! More