Jubilee Ford

I took my 2014 Ford flex to get a wheel alignment, and that was a mistake. I figured since ford techs should be trained on how to work on ford vehicles, they would be best suited for a simple wheel alignm that was a mistake. I figured since ford techs should be trained on how to work on ford vehicles, they would be best suited for a simple wheel alignment. Now the Ford Flex has a fairly adjustable suspension set up, so it is on the more complicated side of wheel alignments. Unfortunately what I received after getting my car back was plain and simply dangerous. There are two bolts that attach the steering knuckle to the strut assembly, an upper cam bolt, and a lower locking bolt. The technicians would have to loosen both bolts to adjust wheel camber, which was necessary to correct the alignment on my Flex. (this was verified by a ford technician at a different ford dealership) One day after getting my car back from the shop, (literally less than 24 hours) my wife calls me and says the car is pulling funny and steering randomly on the highway. She did make it home safely with our 7 month old child (thank god). When I took the car for a drive I saw immediately that the wheel was way out of alignment, so I lifted the wheel and to my dismay I found the strut was so loose to the steering knuckle that I could move the tire in and out three inches either way. after more digging I found the passenger side was also the same, and both sides were left loose. Now comes where I got really angry. Jubilee Ford initially tried to tell me to get lost, and that it was my fault the bolts were loose, because one week prior to jubilee ford doing this wheel alignment, I had my front struts replace. Initially they offered no compensation and belittled me for being incompetent, saying I installed the struts incorrectly causing the bolts to back out and come loose. which is BS, as the technician clearly had to loosen these bolts to perform the camber alignment. Eventually I was able to get my money back for the wheel alignment they completely botched, and they corrected the wheel alignment free of charge. but not before they told me they would not accept responsibility for the loose camber bolt. I'm glad I got my money back, but honesty was not a forefront for Jubilee's dealings. I will never return for any service work again in the future. Nor will I or my company ever purchase another vehicle through this ford dealer ever again. More

Jan Madelo sold me a great used Ford Taurus. He found the way to fit in my price range and still sell a great vehicle. way to fit in my price range and still sell a great vehicle. More

Watch your paperwork salesperson fudged numbers saying vehicle had lower kms and more options than it did to get financing approved just to make a sale when spoke with owner he would not acknowledge my co vehicle had lower kms and more options than it did to get financing approved just to make a sale when spoke with owner he would not acknowledge my concerns basically said we have a team of lawyers that will crush you in court More

Terrible customer service in the service department Won't resolve a problem that their mechanics most likely caused right in fron of me And took them 2 months to fix the truck all together and now Won't resolve a problem that their mechanics most likely caused right in fron of me And took them 2 months to fix the truck all together and now it doesn't start Also way to expensive for what they did I recommend DSG for any diesel work you need done not the actual ford dealership More

How Jubilee Ford took advantage of my Father in Service Worst service department ever..My Father who lives in Saskatoon and has dealt with Jubilee Ford for over 30 years. He took his car in for service due Worst service department ever..My Father who lives in Saskatoon and has dealt with Jubilee Ford for over 30 years. He took his car in for service due to his A/C was not working. Jubilee Ford in Saskatoon charged him over $2,000 to repair the A/C unit and still the A/C is not working which Jubilee Ford can not understand why it is not working. They expect my Father who is 80 years old to go to Jubilee ford every 2 month which they will charge him $150 to recharge the A/C. A word for anyone looking to get your vehicle serviced at Jubilee Ford in Saskatoon, Saskatchewan should rethink there choice to trust this dealership with your car. Reason they may guarantee there work, but they will not guarantee that they have the knowledge to fix it. I will never allow my father to go to Jubilee Ford again as they will not take advantage of this old man again. More

Thanks to the best staff.. Impressive boy, gave me all the information about the red mustang but i cant get till summer..awesome people at service too, thanks kenny for everythi Impressive boy, gave me all the information about the red mustang but i cant get till summer..awesome people at service too, thanks kenny for everything: More

New Edge purchased DJay McGrath very accommodating and considerate of our concerns. Friendly, informative and knowledgeable about the vehicle we purchased. Pleasing per DJay McGrath very accommodating and considerate of our concerns. Friendly, informative and knowledgeable about the vehicle we purchased. Pleasing personality making him a great salesman More

Djay sold me a truck My sales guy Djay was amazing, we managed to do the deal for a 2017 F150 Lariat with a sports package over text and email, even with my wife doing the My sales guy Djay was amazing, we managed to do the deal for a 2017 F150 Lariat with a sports package over text and email, even with my wife doing the test drive lol. When we/I decided to buy it, Djay was willing to get what I wanted done and delivered it to our house. I’ve since needed a windshield and recall work done and it wasn’t a problem for him to get me booked in and sorted. When we are ready for another ford I hope Djay is still working at jubilee because I would buy with his help again. Thanks Mark More

oil change and tire rotation The girl at the service desk made me believe that great customer service still exists She was excellent!!! Got a free coffee too while I waited!!!Sor The girl at the service desk made me believe that great customer service still exists She was excellent!!! Got a free coffee too while I waited!!!Sorry I don't have her name More

Recal. Took F150 in for a recall on Nov. 6. Kirk outstanding. Everything went well. Picked up the truck when they had promised it would be ready. Took F150 in for a recall on Nov. 6. Kirk outstanding. Everything went well. Picked up the truck when they had promised it would be ready. More