Jubilee Ford

Great customer service! I recently had a very positive service experience at Jubilee Ford. I felt the service advisor showed a great deal of care and concern for my vehicle's I recently had a very positive service experience at Jubilee Ford. I felt the service advisor showed a great deal of care and concern for my vehicle's service needs. He took detailed notes on my vehicle's condition and also asked me about my own observations of the issue. He informed me on the process of diagnosis and the approximate costs involved. As I left my vehicle for the day, Lucas called me to let me know updates as to how the process was going. The updates were great appreciated. The issue with my vehicle was diagnosed quickly and the repair was completed as soon as the parts were available. All problems were resolved. I felt the Ford Service Technician was very professional and efficient. He even took the time to explain what work was done and showed me the old parts which clearly needed to be replaced. I felt the customer service level I received was far above what I normally receive and I will continue to use Jubilee Ford Service for all my future service needs. Thank you Jubilee Ford! (Just to note, my vehicle is not a Ford so I had previously taken it to another dealership. After leaving my vehicle for over two days and being charged for over an hour of labour, the problem had not yet been diagnosed. I was told it would take more time to find the problem and a list of causes were given ranging from $500 to $2000. The vehicle's engine was left dirty with coolant and a technician never actually spoke with me. I felt like I was not given any respect as a customer. Felt I had simply wasted my time and money). More

Great Service! The team in the Service Department are exceptional! I am always in and out very quickly. Kelsey and Brad are great to work with and are always profe The team in the Service Department are exceptional! I am always in and out very quickly. Kelsey and Brad are great to work with and are always professional and friendly. More

Great sales experience We recently called to book a test drive on a used Ford Mustang with Ding Ling. We were surprised when we pulled up to the building Ding was standing w We recently called to book a test drive on a used Ford Mustang with Ding Ling. We were surprised when we pulled up to the building Ding was standing waiting with the keys even though we were fifteen minutes late for the appointment. We were handed two bottles of water a dealer plate and keys to the vehicle very trustworthy experience. Even though we were not pressured into buying we pressured ding into tagging along with us for our test drive, which was amazing we decided to buy the car after the first block. We noticed a small dent in the passenger door ding made it a mission to have it repaired before we took delivery that afternoon which was above and beyond satisfactory. We were pleased with the used car manager Abdul and his knowledge of the vehicle as well. As a whole I would highly recommend this dealer and Ding as a salesperson. If their service is anything like their sales dept we will definitely be returning for our next vehicle purchase. More

Great sales people. We bought my son's first car from Rob the Bull. The whole experience was awesome. Finance lady was very nice and friendly. I test drove a few cars fro We bought my son's first car from Rob the Bull. The whole experience was awesome. Finance lady was very nice and friendly. I test drove a few cars from this dealer they always offer the test drive and no pressure environment. It also helped that they provide life time engine and tranny warranty for my son's Mini Cooper and that was a big deciding factor consider considering repair cost for European vehicles. Sometimes I stop by to visit with Rob talk cars and he is always taking time to answer my questions and provide advice on new and used cars. More

MAINTENANCE SERVICE I got some great maintenance and service from your dealership for my Fordy that I drive. Had many types of services done without any problems whatsoe I got some great maintenance and service from your dealership for my Fordy that I drive. Had many types of services done without any problems whatsoever. Can't say that for the other previous place. Thanks so much! More

My first car in Canada Big thanks to the crew at Jubilee Ford for the excellent customer service. Ken Beauchamp made my car buying experience very enjoyable. He was very inf Big thanks to the crew at Jubilee Ford for the excellent customer service. Ken Beauchamp made my car buying experience very enjoyable. He was very informed and very professional. I would recommend Ken to all my friends who were looking to purchase a vehicle. 5 stars and thumbs up most definitely! More