Jim Pattison Toyota Victoria

Used car purchase My Husband and I were in the market to upgrade our vw beetle. We were greeted with a warm smile and met Nelson Antoine, he suggested we take the love My Husband and I were in the market to upgrade our vw beetle. We were greeted with a warm smile and met Nelson Antoine, he suggested we take the lovely yellow vw beetle for a test drive. We enjoyed driving the beetle and proceeded to negotiate. Nelson was very warm and very personable throughout the negotiations. Marcel helped to close the deal and they both worked extremely hard to make us happy! We replaced our lovely green Lola with a bright sunny Lolalicious! We would definitely go back to see Nelson for his professionalism and his warm caring smile! We will be letting our friends and family know about the exceptional service we received today! Thank-you! Rose and Steve Reichardt More

Fantastic dealership. I have bought four vehicles from this dealership. Each time their staff have been amazing especially their salesman Nelson Antoine. Nelson is a consum I have bought four vehicles from this dealership. Each time their staff have been amazing especially their salesman Nelson Antoine. Nelson is a consummate professional who goes above and beyond to help facilitate a seamless experience. Will be back and would recommend this dealership to anyone without hesitation. More

I'm not sure what they provide Not sure what they offer... Brief as I can!!!! I bought a vehicle 2 weeks later airbag light comes on booked it in, they cant fix it " you need to Not sure what they offer... Brief as I can!!!! I bought a vehicle 2 weeks later airbag light comes on booked it in, they cant fix it " you need to take it to dodge"... well i couldn't get in dodge as they was full for 2 months anyway when i did 2800 bucks they wanted and i was now out of warranty.. This time due to snow my fiberglass protector under the engine is torn a bit so I wanted it replaced... "we cant fix this take it to Chrysler" For the love of God what do you do?? Oil change and tyres???. I wrote exactly on the internet form when booking a appointment what was wrong so when I take time of work it's a quicker experience at the service dept even then when I showed up. It was "it's just a oil change sir" ermm no... Me and the Mrs was looking to upgrade both vehicles but after this we are finished with these guys... oil and tyres seems that's all they can provide or that might just be if you buy a Chrysler... More

Toyota Tacoma Had a great experience purchasing our 2014 Toyota Tacoma. Thank you to Chris and Brett, we were happy with how everything went with our purchase, also Had a great experience purchasing our 2014 Toyota Tacoma. Thank you to Chris and Brett, we were happy with how everything went with our purchase, also thank you to Dennis, , from the Carlos family More

Shady sales tactics The staff is friendly. Or so they seem to be. You realize their true colours when it comes time to sign the paper work and they decide that’s the best The staff is friendly. Or so they seem to be. You realize their true colours when it comes time to sign the paper work and they decide that’s the best time to disclose hidden fees and inflated doc fees (triple what that said the doc fee would be). They wait until the last possible second to disclose these fees to you to put you under pressure so you sign reguardless of these ridiculous fees. Don’t let these sleesy shady sales and finance staff (Gyles Bodley-Scott) to trick you into paying more money than you should for a vehicle. I will NEVER buy another vehicle from them again and I will tell everyone I know to not give them their business as they have an agenda to persoanlly profit through being dishonest and trying to upsell you warantees, finance fees, hidden doc fees, tire and rim fees, etc. Don’t be fooled by these guys! More

My experience at JPT December 2018-January 2019 It was the first time I had dealt with JPT and found it to be a very good experience. Cohan was the sales person for my BMW and was well aware of all It was the first time I had dealt with JPT and found it to be a very good experience. Cohan was the sales person for my BMW and was well aware of all its functions. I found him to be very honest and sincere and kept me apprised of each process of the sale through to the end and even placed a followup call after I took possession to make sure everything was okay. I am very happy with my car and would definitely ask for Cohan for my next transaction. The first thing I was impressed with was when I emailed JPT as I had seen my car on your lot, Cohan responded right away which kept me interested in moving forward. Marjorie Grayston More

Professional and personable sales staff I have just had the pleasure of dealing with Abdul Yilla as I purchased a Toyota Tacoma truck. Abdul was friendly and helpful through every step of I have just had the pleasure of dealing with Abdul Yilla as I purchased a Toyota Tacoma truck. Abdul was friendly and helpful through every step of the process. I appreciate the efforts made by Abdul and I will recommend this excellent product advisor to people searching to find a sales person to make the task unstressed and efficient More

Pressure free and friendly experience By far the easiest experience I've had at any dealership and I have purchased lot of vehicles. From the deposit on my special order to the delivery Je By far the easiest experience I've had at any dealership and I have purchased lot of vehicles. From the deposit on my special order to the delivery Jesse and the rest of the staff made this a pain free and pleasant experience. 10/10 I'll be recommending these guys to anyone in the market. More

JP does not honour their warranty Do not buy a vehicle from this dealer without first asking to see the inspection report. They say they perform a 150-point inspection, but they don't Do not buy a vehicle from this dealer without first asking to see the inspection report. They say they perform a 150-point inspection, but they don't tell you what areas did not pass inspection. They also say they offer a short-term powertrain warranty, but when I purchased my used vehicle from them and had engine issues almost immediately, they declined to honour the warranty. I recommend taking the vehicle to an independent mechanic before committing to a purchase from this dealership. More