Jim Pattison Toyota Victoria

Shady sales tactics The staff is friendly. Or so they seem to be. You realize their true colours when it comes time to sign the paper work and they decide that’s the best The staff is friendly. Or so they seem to be. You realize their true colours when it comes time to sign the paper work and they decide that’s the best time to disclose hidden fees and inflated doc fees (triple what that said the doc fee would be). They wait until the last possible second to disclose these fees to you to put you under pressure so you sign reguardless of these ridiculous fees. Don’t let these sleesy shady sales and finance staff (Gyles Bodley-Scott) to trick you into paying more money than you should for a vehicle. I will NEVER buy another vehicle from them again and I will tell everyone I know to not give them their business as they have an agenda to persoanlly profit through being dishonest and trying to upsell you warantees, finance fees, hidden doc fees, tire and rim fees, etc. Don’t be fooled by these guys! More

My experience at JPT December 2018-January 2019 It was the first time I had dealt with JPT and found it to be a very good experience. Cohan was the sales person for my BMW and was well aware of all It was the first time I had dealt with JPT and found it to be a very good experience. Cohan was the sales person for my BMW and was well aware of all its functions. I found him to be very honest and sincere and kept me apprised of each process of the sale through to the end and even placed a followup call after I took possession to make sure everything was okay. I am very happy with my car and would definitely ask for Cohan for my next transaction. The first thing I was impressed with was when I emailed JPT as I had seen my car on your lot, Cohan responded right away which kept me interested in moving forward. Marjorie Grayston More

Professional and personable sales staff I have just had the pleasure of dealing with Abdul Yilla as I purchased a Toyota Tacoma truck. Abdul was friendly and helpful through every step of I have just had the pleasure of dealing with Abdul Yilla as I purchased a Toyota Tacoma truck. Abdul was friendly and helpful through every step of the process. I appreciate the efforts made by Abdul and I will recommend this excellent product advisor to people searching to find a sales person to make the task unstressed and efficient More

Pressure free and friendly experience By far the easiest experience I've had at any dealership and I have purchased lot of vehicles. From the deposit on my special order to the delivery Je By far the easiest experience I've had at any dealership and I have purchased lot of vehicles. From the deposit on my special order to the delivery Jesse and the rest of the staff made this a pain free and pleasant experience. 10/10 I'll be recommending these guys to anyone in the market. More

JP does not honour their warranty Do not buy a vehicle from this dealer without first asking to see the inspection report. They say they perform a 150-point inspection, but they don't Do not buy a vehicle from this dealer without first asking to see the inspection report. They say they perform a 150-point inspection, but they don't tell you what areas did not pass inspection. They also say they offer a short-term powertrain warranty, but when I purchased my used vehicle from them and had engine issues almost immediately, they declined to honour the warranty. I recommend taking the vehicle to an independent mechanic before committing to a purchase from this dealership. More

Great Experience with Lee Henwood The last new car we bought here was in 1985 and it wasn’t a good experience. This time around was a whole lot different. Well done, Lee! We were trea The last new car we bought here was in 1985 and it wasn’t a good experience. This time around was a whole lot different. Well done, Lee! We were treated well, everything was upbeat and everyone was very helpful. More

How to build repeat customers! I was looking at several different vehicles and had a lot of various wants and needs for both personal and business use. I dealt with Abdulai and he w I was looking at several different vehicles and had a lot of various wants and needs for both personal and business use. I dealt with Abdulai and he was terrific. He was knowledgable, friendly and gave honest advice on the vehicle that would best suit both my business and Family's needs but also balanced safety with comfort and fuel economy. I truly appreciated his ability to be more of an advisor that strictly a salesman. His Sales Manager Chris was also fantastic and gave me great value on my trade. I highly recommend Abulai, Chris and the entire dealership! More

Great experience at JP Toyota - Big thanks to Rhys Tosczak We came on to the Jim Pattison Toyota Victoria lot not knowing exactly what we were looking for. Ryhs Tosczak was our salesperson and he did an amazin We came on to the Jim Pattison Toyota Victoria lot not knowing exactly what we were looking for. Ryhs Tosczak was our salesperson and he did an amazing job of helping us narrow down our search. He worked hard to find some suitable vehicles and in the end, we have a car that we're VERY pleased with - and at a very fair price. Thanks Rhys! Would highly recommend the dealership in general and Rhys in particular. More