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Jim Pattison Toyota Victoria

Victoria, BC

3.9
292 Reviews

3050 Douglas Street

Victoria, BC

V8T 4N4

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292 Reviews of Jim Pattison Toyota Victoria

January 11, 2019

My experience at JPT December 2018-January 2019 It was the first time I had dealt with JPT and found it to be a very good experience. Cohan was the sales person for my BMW and was well aware of all More

by M.E. Grayston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cohan, Giles, the insurance Sales person
Jan 14, 2019 -

Jim Pattison Toyota Victoria responded

Hello Marjorie, thank you for taking the time to review us on DealerRater. Cohan and Giles are great guys to deal with, and they really take customer service to the next level. I will pass on your kind words to them, they will appreciate the positive feedback. Dennis Andrews, General Manager

December 29, 2018

Professional and personable sales staff I have just had the pleasure of dealing with Abdul Yilla as I purchased a Toyota Tacoma truck. Abdul was friendly and helpful through every step of More

by satisfied customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abdulai Yilla
Dec 31, 2018 -

Jim Pattison Toyota Victoria responded

Hello, thank you for taking the time to give us a review on Google. Abdul Yilla is truly a friendly person, professional and is a great asset to our team. He will be very happy to hear your kind words. We hope you enjoy your new Toyota Tacoma. Dennis Andrews - General Manager

November 23, 2018

Pressure free and friendly experience By far the easiest experience I've had at any dealership and I have purchased lot of vehicles. From the deposit on my special order to the delivery Je More

by Chris McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Miller
Nov 26, 2018 -

Jim Pattison Toyota Victoria responded

Hello Chris, thank you for taking the time to review us on DealerRater. Jesse Miller is a great guy to deal with, very knowledgeable, professional and a true asset to our team, I will pass on your kind words to him and the entire team as they will appreciate the positive feedback. Welcome to the Jim Pattison Toyota Family, Dennis Andrews - General Manager

October 30, 2018

JP does not honour their warranty Do not buy a vehicle from this dealer without first asking to see the inspection report. They say they perform a 150-point inspection, but they don't More

by Squeats99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mo Rabii
Nov 09, 2018 -

Jim Pattison Toyota Victoria responded

Hello, thank you for taking the time to review us on DealerRater. I’m sorry to hear about your negative experience with the vehicle you purchased from us. Customer service is our priority, and I would like to find a satisfactory resolution for you. Please contact me directly at 250-386-3516 when you have the opportunity. Dennis Andrews - General Manager

October 28, 2018

Genuine approach from Lee Bought a new vehicle in October and Lee Henwood was great to deal with. He was patient and upbeat. I was kept updated on the progress of my vehicle or More

by Taco4x4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Henwood
October 16, 2018

Great Experience with Lee Henwood The last new car we bought here was in 1985 and it wasn’t a good experience. This time around was a whole lot different. Well done, Lee! We were trea More

by Jim
Recommend Dealer
Yes
Employees Worked With
Lee Henwood
Oct 17, 2018 -

Jim Pattison Toyota Victoria responded

Hello Jim, thank you for taking the time to review us on DealerRater. I'm happy to hear you had a great experience purchasing your new vehicle with Lee Henwood. He really is a genuine person to deal with, and he will truly appreciate the kind words. Welcome to the Jim Pattison Toyota family. Dennis Andrews - General Manager

August 31, 2018

Amazing service Jonathan was super helpful. He was patient and went above and beyond. We love our new Rav 4 Trail and couldn't be happier. The whole process was a More

by Jen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Bish
August 29, 2018

How to build repeat customers! I was looking at several different vehicles and had a lot of various wants and needs for both personal and business use. I dealt with Abdulai and he w More

by Rick S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdulai Yilla
Aug 30, 2018 -

Jim Pattison Toyota Victoria responded

Hello Rick, thank you for taking the time to review us on Google. Abdul and Chris are great guys to deal with, they really take customer service to the next level. I will pass on your kind words to them, as they will truly appreciate the positive feedback. Dennis Andrews - General Manager

August 19, 2018

Great experience at JP Toyota - Big thanks to Rhys Tosczak We came on to the Jim Pattison Toyota Victoria lot not knowing exactly what we were looking for. Ryhs Tosczak was our salesperson and he did an amazin More

by Lynda and Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhys Tosczak
Aug 24, 2018 -

Jim Pattison Toyota Victoria responded

Hello, thank you for taking the time to review us on DealerRater. Ryhs really is a great guy, easy to deal with, and very professional. He will appreciate the kind words from you. Also, I’m very happy to read that we were able help you find the right vehicle at the right price. Welcome to the family, Dennis Andrews - General Manager

August 14, 2018

Finding the perfect car! A year ago today Abdul Yilla found me the perfect car! He listened to what I wanted, gave me time to think about the choices he was offering and then More

by CarolVictoria
Recommend Dealer
Yes
Employees Worked With
Abdulai Yilla
Aug 24, 2018 -

Jim Pattison Toyota Victoria responded

Hello Carol, thank you for taking the time to review us on DealerRater. Abdul Yilla is a great guy to work with, very professional and he will truly appreciate your kind words. We hope you continue to enjoy your Corolla iM. Come back to see us anytime, Dennis Andrews - General Manager

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