Jim Pattison Toyota Victoria

Great people selling great cars! Everyone we met was friendly and helpful. We were very nervous about buying a new car, and especially with all the e car hybrid technology which was Everyone we met was friendly and helpful. We were very nervous about buying a new car, and especially with all the e car hybrid technology which was 'foreign' to us . Jesse Miller was patient and understanding, not at all 'condescending' with us 'senior citizens.' We were helped at every turn to understand this new technology, and Jesse gave us lots of time to evaluate how it would meet our needs. We had lots of questions to ask, and needed lots of reassurance to be comfortable with our new purchase. He even came in on his 'day off' to let us have another test drive! above and beyond the call of duty! Once the decision to purchase was made, we were guided seamlessly to look into insurance and payment options by Murray Donais, who made the whole transaction easy and uncomplicated. Altogether a most satisfactory experience, and we are loving our 'new baby'! More

Trustworthy JEFFERSON DE JESUS 16+ years of service at Toyota, he knows the ins and outs. He will truly help you find what you need and will find what fits best for you without taki 16+ years of service at Toyota, he knows the ins and outs. He will truly help you find what you need and will find what fits best for you without taking advantage of you. He is truly an honest man and he truly helped us get our dream car! On top of all that, his service extends even after sales. He responds quickly and helps answer your question without the feeling like he is rushing! More

Great service from salesman Paul Guevarra I really enjoyed dealing with salesman Paul Guevarra, who pointed us to a car that was very well-suited to our needs, and was quite good at seeking ou I really enjoyed dealing with salesman Paul Guevarra, who pointed us to a car that was very well-suited to our needs, and was quite good at seeking out information we needed in making our purchase decision. His supervisor Marcel was also quite helpful. More

It was a great experience! I was in the market for a newer vehicle and had called about a few vehicles on line. Paul Guevarra so kindly called me about a vechicle coming I was in the market for a newer vehicle and had called about a few vehicles on line. Paul Guevarra so kindly called me about a vechicle coming in and I came to Victoria to look at it. I did not buy that vechicle but ended up Purchasing a RAV 4 .I was very pleased about the great service I had from Paul, Marcel and Gyles. Paul Guevvarra is such a wonderful salesman and so kind! More

Sales Rep Dealership has a large showroom. I had a little trouble finding a sales person, but once Tom Iliopoulos found me, we quickly located a slightly used Dealership has a large showroom. I had a little trouble finding a sales person, but once Tom Iliopoulos found me, we quickly located a slightly used 2018 Camry Hybrid that I liked. Negotiations were quick and easy and we made a deal. Good job Tom. More

Used car purchase My Husband and I were in the market to upgrade our vw beetle. We were greeted with a warm smile and met Nelson Antoine, he suggested we take the love My Husband and I were in the market to upgrade our vw beetle. We were greeted with a warm smile and met Nelson Antoine, he suggested we take the lovely yellow vw beetle for a test drive. We enjoyed driving the beetle and proceeded to negotiate. Nelson was very warm and very personable throughout the negotiations. Marcel helped to close the deal and they both worked extremely hard to make us happy! We replaced our lovely green Lola with a bright sunny Lolalicious! We would definitely go back to see Nelson for his professionalism and his warm caring smile! We will be letting our friends and family know about the exceptional service we received today! Thank-you! Rose and Steve Reichardt More

Fantastic dealership. I have bought four vehicles from this dealership. Each time their staff have been amazing especially their salesman Nelson Antoine. Nelson is a consum I have bought four vehicles from this dealership. Each time their staff have been amazing especially their salesman Nelson Antoine. Nelson is a consummate professional who goes above and beyond to help facilitate a seamless experience. Will be back and would recommend this dealership to anyone without hesitation. More

I'm not sure what they provide Not sure what they offer... Brief as I can!!!! I bought a vehicle 2 weeks later airbag light comes on booked it in, they cant fix it " you need to Not sure what they offer... Brief as I can!!!! I bought a vehicle 2 weeks later airbag light comes on booked it in, they cant fix it " you need to take it to dodge"... well i couldn't get in dodge as they was full for 2 months anyway when i did 2800 bucks they wanted and i was now out of warranty.. This time due to snow my fiberglass protector under the engine is torn a bit so I wanted it replaced... "we cant fix this take it to Chrysler" For the love of God what do you do?? Oil change and tyres???. I wrote exactly on the internet form when booking a appointment what was wrong so when I take time of work it's a quicker experience at the service dept even then when I showed up. It was "it's just a oil change sir" ermm no... Me and the Mrs was looking to upgrade both vehicles but after this we are finished with these guys... oil and tyres seems that's all they can provide or that might just be if you buy a Chrysler... More

Toyota Tacoma Had a great experience purchasing our 2014 Toyota Tacoma. Thank you to Chris and Brett, we were happy with how everything went with our purchase, also Had a great experience purchasing our 2014 Toyota Tacoma. Thank you to Chris and Brett, we were happy with how everything went with our purchase, also thank you to Dennis, , from the Carlos family More

Shady sales tactics The staff is friendly. Or so they seem to be. You realize their true colours when it comes time to sign the paper work and they decide that’s the best The staff is friendly. Or so they seem to be. You realize their true colours when it comes time to sign the paper work and they decide that’s the best time to disclose hidden fees and inflated doc fees (triple what that said the doc fee would be). They wait until the last possible second to disclose these fees to you to put you under pressure so you sign reguardless of these ridiculous fees. Don’t let these sleesy shady sales and finance staff (Gyles Bodley-Scott) to trick you into paying more money than you should for a vehicle. I will NEVER buy another vehicle from them again and I will tell everyone I know to not give them their business as they have an agenda to persoanlly profit through being dishonest and trying to upsell you warantees, finance fees, hidden doc fees, tire and rim fees, etc. Don’t be fooled by these guys! More