Jim Pattison Toyota Victoria

Best Service in Town I would just like to mention how impressed i was with the great customer service I received from Ferdie Roxas. He was very helpful in our purchase of I would just like to mention how impressed i was with the great customer service I received from Ferdie Roxas. He was very helpful in our purchase of our Toyota Sienna and I would recommend dealing with Ferdie to anyone wanting to purchase a new vehicle from Jim Pattison Toyota Victoria. The brand new dealership building is remarkable! Thank you for all your help, best wishes. More

Good salesman Brent and nice car. Good day Brent, I'm so sorry for being late to reply you.My family and I had a great time in Victoria with our Caravan.It's a so nice car and works w Good day Brent, I'm so sorry for being late to reply you.My family and I had a great time in Victoria with our Caravan.It's a so nice car and works well so far. We got enough space when we were shopping even bought big guys such as TV and cabinet.Although one of the wiper blade had some noise,I have gotten a new one instead of it. In a word,thank you!You are really a nice guy and very professional. I think I will come to you again when it's time for my second car. Good Health and Prosperity. More

traded in for a used mustang talked to Abe on the phone from Vancouver and went down very friendly service and the trade in value was fair, had a small electrical hiccup and i h talked to Abe on the phone from Vancouver and went down very friendly service and the trade in value was fair, had a small electrical hiccup and i have to say even though i am in Vancouver they took care of me and went above on making sure my vehicle was working. Abe always followed up to make sure everything is OK. More

great people! HOLA! Thanks to Ferdie Roxas and Serge for being so helpful finding the right car for me.got my Corolla S. And I Love it! Thanks you so much guys for HOLA! Thanks to Ferdie Roxas and Serge for being so helpful finding the right car for me.got my Corolla S. And I Love it! Thanks you so much guys for all the help.You guys Rock! Thanks to you Ferdie and Serge!more smiles,power and energy. More

Either space cases or xxxxxxxx 0 stars would be a more accurate review. I was looking at a used vehicle that the lot had listed for $2000 more then it was posted online, the sal 0 stars would be a more accurate review. I was looking at a used vehicle that the lot had listed for $2000 more then it was posted online, the sales guy had no idea. Well I was there they tried to buy a vehicle off of used Victoria in front of me and then flip and sell it to me. The last straw was when they offered me $6000 for a $17000 vehicle. I know they have to make money, but that's not even in the ball park of the low end trade in value. My advice steer well clear of this dealership. More

New Purchase Purchased new RX350 with unusual trade in (motorhome) plus Honda CRV. All worked well together to make this a most satisfying expenditure of monies I Purchased new RX350 with unusual trade in (motorhome) plus Honda CRV. All worked well together to make this a most satisfying expenditure of monies I have ever conducted. Well done. More

Used car info I was helped by Mr. Roxas today and he provided us with great helpful advise and a great salesman. Thanks for all the great sales experience. I was helped by Mr. Roxas today and he provided us with great helpful advise and a great salesman. Thanks for all the great sales experience. More

Nissan car Very helpful, and friendly! They were able to help me find what I wanted!! I needed to establish some credit & John was able to set me up with financi Very helpful, and friendly! They were able to help me find what I wanted!! I needed to establish some credit & John was able to set me up with financing More

we,my wife and me ,aprreciated the business qualities of Mr. kenny Kennedy and Mr.RIkk Nieuwenhout.They have shown great professionalism in their contact with us while remaining respectful. Mr. kenny Kennedy and Mr.RIkk Nieuwenhout.They have shown great professionalism in their contact with us while remaining respectful. More

My wife and I were on the market looking for a new sedan. After plenty of online searches and vehicle comparisons, we just had to look at what Lexus was offering. Once we arrived at the dealership, we bega After plenty of online searches and vehicle comparisons, we just had to look at what Lexus was offering. Once we arrived at the dealership, we began looking at the used inventory while working our way into the new models. Shortly after our arrival, Don Brister approached us to ask how we were making out and if there were any questions. We provided the usual response of "just looking" and were pleasantly surprised when we were actually provided plenty of space to look around the inventory without having someone breathing over our shoulders and making us feel uncomfortable. Don offered us coffee or beverage and extended an invite into the dealership when we were ready. Once we finished looking around the lot, we made our way into the dealership. Its a beautiful showroom that really expresses the quality and class which Lexus aims to achieve. Once inside, Don made us feel very comfortable and gave us answers to all the questions we had. We made multiple trips to the dealership before finally deciding on a vehicle and each time we arrived at Lexus the level of service provided was outstanding. Upon arriving and being welcomed back, we were always offered to take a vehicle for a test drive to ensure we understood the product completely. It definitely helped. Once we decided to go with the new ES 350, the rest of the process was a breeze. They really made us feel appreciated and clearly explained all the necessary details during each step. When the day came for us to pick up the vehicle, it had been all polished and shined up for us and was waiting in the middle of the showroom floor. Nice touch. One of the biggest irritations that I come across when vehicle shopping is the annoying salesman that never goes away. We didn’t experience any of that during our visits and it was definitely appreciated to be treated with respect rather than an idiot like we have at other dealerships. I can already feel the high level of quality and craftsmanship that goes into each vehicle and better understand the reputation that Lexus is known for. We are looking forward to years of worry free driving. Overall, it has been a great experience and we couldn’t be happier with our new ES 350 w/ Technology package. When the time comes for our service visits and eventually a new model, we will look forward to working with Metro Lexus. A big thank you to Don and the rest of the Lexus Team!! Kim & Kyle Hawkins More