Jim Pattison Toyota Victoria

Super helpfull I started inquiring about purchasing a used vehicle through there online chat. I was redirected to a sales representative named Colin, he was very hel I started inquiring about purchasing a used vehicle through there online chat. I was redirected to a sales representative named Colin, he was very helpfull and went as far as giving me his personal cell number so I could reach him at my convenience, from there all my questions were answered without delay via text throughout the day. All in all very good customer service More

Regarding purchasing a new vechile Hi There We, a couple are interested in purchasing a new vehicle and went to Toyota dealer to acquire a complete information about the vehicle we p Hi There We, a couple are interested in purchasing a new vehicle and went to Toyota dealer to acquire a complete information about the vehicle we prefer one. We are entirely contented with Mr. Reynaldo Cabbalu's counseling. we are coming soon for a new car. Thanks More

Excellent service, great product knowledge, and very helpful Might be a little late with the review but after nearly 6 months on a new lease for my new Tacoma, the truck is terrific. The sales rep, Abraham Lee, Might be a little late with the review but after nearly 6 months on a new lease for my new Tacoma, the truck is terrific. The sales rep, Abraham Lee, was very thorough, knowledgeable, and helpful with making it all work within my needs and budget. My wife and I ended up buying a Rav 4 a couple days later. Great shop and good staff. Make sure to ask for Abraham Lee when you are looking for a new vehicle. More

Service I was directed to No. 6 when I brought my car in. A detailed explanation of the service to be done including the replacement of 4 tires was given to I was directed to No. 6 when I brought my car in. A detailed explanation of the service to be done including the replacement of 4 tires was given to me in detail. Unfortunately, I did not notice the representative's name tag, however, when I returned he immediately gave me all the information as to what had been done and escorted me to the payment office. Just first class service and I am indeed grateful. I had spoken with Morris in the Parts Dept regarding the purchase of new tires and he too took the time to suggest and recommend what would be suitable. Two telephone conversations settled the choice. Again, someone who takes the time and effort to explain the details is to be commended. To both of these gentlemen, a sincere thank you. A visit to Toyota is and always been a pleasant experience for me. Kudos to the staff. Sincerely ( Mrs) Evelyn Hardie More

Service R.J.Robertson I am so impressed with the way I was treated at this Dealership, I will never go anywhere else to buy a car. Three Months after I bo R.J.Robertson I am so impressed with the way I was treated at this Dealership, I will never go anywhere else to buy a car. Three Months after I bought my used Lexus, they treated me and my list of complaints like I was the boss and in complete control of the situation. The service Manager" Brian Carlson", addressed every item and in a friendly and courteous manner, even bought my lunch while I waited. I am 73 years old and have purchased several new and used cars from a variety of dealerships. I have had both good and bad experience's, but I have never had such good treatment from any business car or otherwise. Thank You Lexus and thank you BRIAN. More

Buying a vehicle I recently purchased a 2007 Dodge Caravan. The product adviser, Ferdie Roxas, was very helpful, knowledgeable and personable. He made the experience I recently purchased a 2007 Dodge Caravan. The product adviser, Ferdie Roxas, was very helpful, knowledgeable and personable. He made the experience of trading in my old vehicle and purchasing another one a very pleasant experience. As well, everyone I dealt with in the dealership was very friendly and helpful. More

Great overall experience! Stoked on my new whip! Dan Stewart was my salesman, seem like a totally good down-to-earth guy. Definitely not a greasy cliché car salesman. I do believe he had my be Dan Stewart was my salesman, seem like a totally good down-to-earth guy. Definitely not a greasy cliché car salesman. I do believe he had my best interest at heart when we are looking at vehicles. I bought a 2016 Tacoma. Thing is sweeeeeeet! He gets 5 stars from me! Murray Donais was my finance manager. Good guy. He knew where I was coming from when we were discussing payments. He also let me choose the different types of insurances and coverages I could get to keep the prices down a little. So I'll give Murray 5 stars also. The only thing...... They didn't have my truck in charcoal so I took black. Now I love this thing, proud of my purchase wicked awesome.......just wish it was charcoal, oh but it did show up with running boards I didn't pay for and the agreed to put on a tanoe cover so that's pretty cool but still. I guess they sell quick so they were out of stock. For their inventory. I'm giving them a 4. So by the end of the day, it was a pretty awesome experience. My 1 NEW truck, and I freaking love it. More

THANK YOU MATTHEW HIGGINS! My husband and I just purchased a new 2016 Toyota Prius V and we were so lucky to have Matthew Higgins greet us as we entered the showroom. He spent My husband and I just purchased a new 2016 Toyota Prius V and we were so lucky to have Matthew Higgins greet us as we entered the showroom. He spent time with us answering all of our questions and went with us on our test drive. Since we were just at the looking stage, we thanked him and left. A few days later we called to see if the vehicle we were interested could be brought over to their lot. Matthew had it brought over within the hour and it turns out it was his day off! He met us there anyways even though he had other important obligations that day. We felt he went out of his way to accommodate us and make sure we were happy with our purchase. I would recommend Matthew Higgins to anyone looking for a new Toyota. He is sincere and very charming! More

pressureless,comfortable and professional Matthew Higgins Descriptive explanation and easy going nature of Matthew Higgins encouraged us to go back to him and we bought a new RAV 4 2016. Less stressful,simple Descriptive explanation and easy going nature of Matthew Higgins encouraged us to go back to him and we bought a new RAV 4 2016. Less stressful,simple presentation and friendly nature of Matthew is really commendable.From the beginning on wards the entire procedure went smooth because of him.He never pressurized us.Though We had many stressful situation from financial department,we could open up and talk with matthew and he really supported and motivated us.We strongly recommend Matthew Higgins,because you will never be disappointed. More

Above and Beyond I totalled my Lexus over new years, and I was in the market for a new vehicle. Originally I was just browsing, and looking to see what my options were I totalled my Lexus over new years, and I was in the market for a new vehicle. Originally I was just browsing, and looking to see what my options were, and then came Ferdie. He went out of his way to show us cars that would be similar to my Lexus, and also cars that would be more practical for me. (Something 4 wheel drive). He let me take a Nissan Murano for a 24 hour test. I soon found out that an SUV wasn't the car I was looking for, instead I wanted something sportier. And so Ferdie found me a Nissan Altima. Ferdie went above and beyond, letting me test drive the Altima for four days, while I waited for ICBC to settle my claim. Ferdie was really friendly, and found me the perfect car, and gave exceptional service. You can tell that Ferdie really cares about his customers, and their needs. More