Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Pattison Toyota Northshore
North Vancouver, BC
30 Reviews
Filter Reviews by Keyword
By Type
30 Reviews of Jim Pattison Toyota Northshore
March 11, 2020
No longer the trustworthy dealership they used to be. I have always bought cars at Jim Pattison even though they are more expensive, because I trusted their reputation. We bought a 2014 Toyota Sienna in J I have always bought cars at Jim Pattison even though they are more expensive, because I trusted their reputation. We bought a 2014 Toyota Sienna in June 2019 for $30000. Eight months later, the battery died and left me stranded with the baby in a parking lot. Luckily BCAA arrived and informed me that the original battery (from 2014) had finally died. Jim Pattison took the car in to change the battery for me and despite my complaints they charged me nearly $300 for parts and labour to change it. I'm furious. When I asked if they shouldn't have checked it before they sold it to me they answered "did you ask if the battery was new when you bought it?" I feel like I was ripped off and I will never buy another car from these guys. They are no more reliable than any other used car salesmen. So disappointing. More
by Burned
Employees Worked With
Kevin
December 06, 2018
Helped take the stress out of buying a car I highly recommend Kristie Lee. Very knowledgeable about products available. Went out of her way to check facts and help us find what we were looking I highly recommend Kristie Lee. Very knowledgeable about products available. Went out of her way to check facts and help us find what we were looking for! More
by Faulkner
Employees Worked With
Kristie Lee
July 09, 2018
Amazing Experience Life is an experience and it’s so important for me to have every purchase like an experience! I wanted to go and have a test drive for Toyota Four Ru Life is an experience and it’s so important for me to have every purchase like an experience! I wanted to go and have a test drive for Toyota Four Runners. Misha was the salesperson and he explained all the information I needed to hear to make my decision! The test drive was amazing but When I told him I need time to think, he was not pushing me at all! I went to B.M.W and had a test drive for X5 but I came back to Misha and closed the deal with him. It was such a great experience for me! Simon the sale manager and Vala for insurance both were great people to deal with! If you want to have an experience and honest opinion about your vehicle,highly recommended!! More
by Moj
Employees Worked With
Misha Daroshin
March 15, 2018
EXCELLENT service by everyone What a great experience Kesh was very professional but made you feel very comfortable. He went way above and beyond. Would recommend to anyone. We sha What a great experience Kesh was very professional but made you feel very comfortable. He went way above and beyond. Would recommend to anyone. We shared the same birthday and because I picked my 4 runner up on my birthday they had a cake for me. That’s pretty awesome More
by Roberta
Employees Worked With
Kesh keshavarzi and Jaam Hoseini.
August 14, 2017
Jim Pattison Northshore Toyota Comes Through About three weeks ago, I visited a couple of car dealerships for the purpose of buying a good used car. I did so with a certain amount of fear and tre About three weeks ago, I visited a couple of car dealerships for the purpose of buying a good used car. I did so with a certain amount of fear and trepidation about having to deal with the proverbial “used car salesman” who I assumed would be out to rip me off in whatever manner possible. I wondered, however, if this was just a bias of mine and if, in fact, contemporary used car salespeople actually operate according to higher standards. I therefore had a brief conversation about this with one of the salespeople at Jim Pattison North Shore Toyota in which I asked him if he ever took offence to people like me who, implicitly or explicitly, questioned his integrity with regard to telling customers the truth. He explained to me that the reputation of the shady “used car salesmen” is actually a holdover from the 1960’s, and that in fact modern salespeople -- particularly in the large established dealerships -- hold themselves to a higher ethical standard. I am pleased to report that, in the case of North Shore Toyota at least, this updated characterization turned out to be true. To make a long story short, I bought a used Subaru Crosstrek that revealed, on the test drive, some noise issues with the right front wheel. To the dealership’s credit, they promised to completely repair all of the issues associated with that noise, and to bring the car back up to factory warranty status. While the initial indication seemed to be that just the bearings needed to be replaced, the final repairs ended up being a bit more involved than either of us anticipated. The dealership nonetheless stayed good to their word: they made sure that everything was brought back to warranty standard and even arranged for a courtesy car while mine was being inspected. I credit, in particular, salesman Charles Yu for his integrity and attention to customer care. He came through for me and shattered the myth of the shady used car salesman. Because of him, I would recommend Jim Pattison North Shore Toyota as a place you can trust. Ted Spear 1655 Old Eaglecliff Road Bowen Island, BC More
by Ted Spear
Employees Worked With
Charles Yu
June 27, 2017
COMPLETELY satisfied! I recently purchased my 3rd Tundra pick-up from this dealership. Michelle De Groot was my sales person and went WAY above and beyond when it came to h I recently purchased my 3rd Tundra pick-up from this dealership. Michelle De Groot was my sales person and went WAY above and beyond when it came to her customer service. I got a very fair price for my trade-in, and she followed up MANY times after the sale to make sure I was COMPLETELY satisfied Highly recommended More
by jumpjyber
Employees Worked With
Michelle De Groot
February 15, 2017
Good saler tanks for old infomation 10 reviews of Jim Pattison Toyota Northshore "I recently purchased a new hiunday santa fe Tom Cantley and was blown away at the quality of service. F 10 reviews of Jim Pattison Toyota Northshore "I recently purchased a new hiunday santa fe Tom Cantley and was blown away at the quality of service. From test drives to negotiation, the entire experience over the course of a ...Tom cantley excelente servís More
by R2ro
Employees Worked With
Tom Cantley
November 28, 2016
my toyota experience I bought a Toyota Tundra from here and found that the inspections are lacking and they are misinformed on there technology ...there was also a mouse I bought a Toyota Tundra from here and found that the inspections are lacking and they are misinformed on there technology ...there was also a mouse living in the engine which had bit down on a wire causing the engine light to come on ....but they are willing to pay the icbc deductible and help to pay for the dashboard ....simon sidhu was helpful at trying to resolve the issues and we really appreciate that ..Simon was really helpful ..... More
by cinder
Employees Worked With
Simon Sidhu
November 08, 2012
I WAS VERY SATISFIED WITH THE SERVICE I RECEIVED AT THIS DEALERSHIP. NO PRESSURE AT ALL. ALL MY REQUESTS WERE PROMPTLY MET. TREATED WITH RESPECT AND COURTESY. DEALERSHIP. NO PRESSURE AT ALL. ALL MY REQUESTS WERE PROMPTLY MET. TREATED WITH RESPECT AND COURTESY. More
by varouzsh
Employees Worked With
MEYSAM
