Jim Pattison Toyota Northshore

Jim Pattison Northshore Toyota Comes Through About three weeks ago, I visited a couple of car dealerships for the purpose of buying a good used car. I did so with a certain amount of fear and tre About three weeks ago, I visited a couple of car dealerships for the purpose of buying a good used car. I did so with a certain amount of fear and trepidation about having to deal with the proverbial “used car salesman” who I assumed would be out to rip me off in whatever manner possible. I wondered, however, if this was just a bias of mine and if, in fact, contemporary used car salespeople actually operate according to higher standards. I therefore had a brief conversation about this with one of the salespeople at Jim Pattison North Shore Toyota in which I asked him if he ever took offence to people like me who, implicitly or explicitly, questioned his integrity with regard to telling customers the truth. He explained to me that the reputation of the shady “used car salesmen” is actually a holdover from the 1960’s, and that in fact modern salespeople -- particularly in the large established dealerships -- hold themselves to a higher ethical standard. I am pleased to report that, in the case of North Shore Toyota at least, this updated characterization turned out to be true. To make a long story short, I bought a used Subaru Crosstrek that revealed, on the test drive, some noise issues with the right front wheel. To the dealership’s credit, they promised to completely repair all of the issues associated with that noise, and to bring the car back up to factory warranty status. While the initial indication seemed to be that just the bearings needed to be replaced, the final repairs ended up being a bit more involved than either of us anticipated. The dealership nonetheless stayed good to their word: they made sure that everything was brought back to warranty standard and even arranged for a courtesy car while mine was being inspected. I credit, in particular, salesman Charles Yu for his integrity and attention to customer care. He came through for me and shattered the myth of the shady used car salesman. Because of him, I would recommend Jim Pattison North Shore Toyota as a place you can trust. Ted Spear 1655 Old Eaglecliff Road Bowen Island, BC More

COMPLETELY satisfied! I recently purchased my 3rd Tundra pick-up from this dealership. Michelle De Groot was my sales person and went WAY above and beyond when it came to h I recently purchased my 3rd Tundra pick-up from this dealership. Michelle De Groot was my sales person and went WAY above and beyond when it came to her customer service. I got a very fair price for my trade-in, and she followed up MANY times after the sale to make sure I was COMPLETELY satisfied Highly recommended More

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my toyota experience I bought a Toyota Tundra from here and found that the inspections are lacking and they are misinformed on there technology ...there was also a mouse I bought a Toyota Tundra from here and found that the inspections are lacking and they are misinformed on there technology ...there was also a mouse living in the engine which had bit down on a wire causing the engine light to come on ....but they are willing to pay the icbc deductible and help to pay for the dashboard ....simon sidhu was helpful at trying to resolve the issues and we really appreciate that ..Simon was really helpful ..... More

I WAS VERY SATISFIED WITH THE SERVICE I RECEIVED AT THIS DEALERSHIP. NO PRESSURE AT ALL. ALL MY REQUESTS WERE PROMPTLY MET. TREATED WITH RESPECT AND COURTESY. DEALERSHIP. NO PRESSURE AT ALL. ALL MY REQUESTS WERE PROMPTLY MET. TREATED WITH RESPECT AND COURTESY. More

Do not buy if from out of town. I had an agreement and placed a deposit and they sold the vehicle again before I could pick it up placed a deposit and they sold the vehicle again before I could pick it up More