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Jim Keay Ford Lincoln
Ottawa, ON
276 Reviews
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276 Reviews of Jim Keay Ford Lincoln
September 21, 2016
Absolutely amazing. After purchasing my first vehicle, I felt VERY comfortable cashing out with a young gentleman by the name of Nick. He was very professional and helpfu After purchasing my first vehicle, I felt VERY comfortable cashing out with a young gentleman by the name of Nick. He was very professional and helpful. Will definitely reccomend this place for now on, and hopefully they're lucky enough to be cashed out by Mr. White. Cheers! More
by Fabes19
Employees Worked With
Nick White
September 17, 2016
A fantastic experience!! From the warm and prompt greeting at the beginning...to driving my car off the lot, Brian Needham was there every step of the way. He created a comfo From the warm and prompt greeting at the beginning...to driving my car off the lot, Brian Needham was there every step of the way. He created a comfortable and relaxing environment which allowed me to make my OWN decisions. It was as if I had known him for years! Thank you...I am very happy with my new car! More
by Dimmer
Employees Worked With
Farhan, "Gator", Sarah Major, Brian Needham
September 07, 2016
Hopefully changes come soon enough! Was able to discuss my issues with Mr Keay. Hopefully certain things will change soon enough! I will still insert not recommended due to my personnal Was able to discuss my issues with Mr Keay. Hopefully certain things will change soon enough! I will still insert not recommended due to my personnal experiences but will update if dealership improves in the long run. More
by Brandon
Employees Worked With
Brian Anderson
August 30, 2016
Thanks Kurtis for your help and patience! Buying a vehicle is difficult in most circumstances but doing it long distance and from another province - site unseen is even harder. Kurtis was ver Buying a vehicle is difficult in most circumstances but doing it long distance and from another province - site unseen is even harder. Kurtis was very helpful and made it work for us. Very pleased with his help, patience and service. More
by lmn
Employees Worked With
Kurtis Di Cioccio
August 30, 2016
great Sales rep was patient with us and took necessary time to help us choose the right vehicle, was knowledgeable of the product, good insight, and negotia Sales rep was patient with us and took necessary time to help us choose the right vehicle, was knowledgeable of the product, good insight, and negotiated a good deal including trade-in. More
by marc
Employees Worked With
Kurtis Di Cioccio
August 27, 2016
Superior customer service No appointment needed for work in the quick lane at Jim Keay, I've been hosed at other dealerships, when I was told the issue and the price That was No appointment needed for work in the quick lane at Jim Keay, I've been hosed at other dealerships, when I was told the issue and the price That was it no funny business When I returned at the end of the day, I watched as my car came from the back of the dealership,slowly made the corner the wheels shining the rims I could have done my make up in Not just the out side of my car, the inside was as fresh as the day I bought the car. What surprised me the most was this was at no charge I didn't have a opportunity to thank the man So thank you so much you've made my weekend More
by Shocked_ford_girl
Employees Worked With
Car wash attendant
August 12, 2016
This is the place to go for extraordinary service! Brian Needham was prompt in greeting us on site, listened to what we were looking for, explained our options, never for a moment did we feel pressured Brian Needham was prompt in greeting us on site, listened to what we were looking for, explained our options, never for a moment did we feel pressured or hasseled this was a stress free comfortable atmosphere. All our questions were answered by this friendly and knowledgeable gentleman. Paperwork was efficiently processed, he even took the time to demonstrate vechile features and operations upon pick up of the vehicle. We highly recommend not only this dealership but to go and see Brian!!! More
by Kerry and Blake
Employees Worked With
Brian Needham
August 11, 2016
Excellent! I leased a new 2017 Escape Titanium for 3 years. Matt had given me an assessment of my 2005 Freestar and I figured it was time to part with it; it se I leased a new 2017 Escape Titanium for 3 years. Matt had given me an assessment of my 2005 Freestar and I figured it was time to part with it; it served me well and I struggled with the decision. Kurtis was most helpful in helping me find the vehicle I wanted and providing all the information I needed without putting any pressure. I purchased my first vehicle from this dealer in 1988 and I have been satisfied ever since. This is the 6th vehicle. More
by Happy Pappy
Employees Worked With
Gaétan Bouchard, Nathalie (service desk), Kurtis Di Cioccio, Matt Yakabuski
August 06, 2016
Best experience! This was my very first vehicle purchase and I am beyond happy with everything! To start off, I dealt with Kurtis Di Cioccio and my sales experience wa This was my very first vehicle purchase and I am beyond happy with everything! To start off, I dealt with Kurtis Di Cioccio and my sales experience was a walk in the park. When I decided to purchase a vehicle, Kurtis was there for me day and night with all my questions and worries. He made sure I understood everything and made it seem like I wasn't buying a car as he took everything on his hands to assure my full satisfaction. I also dealt with Peter (Finance Manager) and Farhaan (Sales Manager). Both were so helpful and went out of their way to make my experience such a breeze. Not only was my experience wonderful, but I love my new Ford Focus, the drive, the comfort and much more! I want to thank Kurtis, Peter, Farhaan and Jim Keay Ford Lincoln for everything they have done to make me a happy costumer! More
by Valerie
Employees Worked With
Peter Maloney, Farhaan Thobani, Kurtis Di Cioccio
July 29, 2016
Relaxed and enjoyable car buying experience This message is in regards to our shopping experience at Jim Keay Ford. To start, I have to admit that not all Ford dealerships are created equally. W This message is in regards to our shopping experience at Jim Keay Ford. To start, I have to admit that not all Ford dealerships are created equally. We had been at an other Ford dealership, just before coming to Jim Keay and had been extremely disapointed. Nonetheless, when we arrived at Jim Keay, we were immediately greeted by friendly staff who did not pressure us in buying when we were not sure what we wanted just yet. All our questions were answered with kindness and humour. The relaxed approach was very much appreciated. Furthermore, they gave us time to think about what we were looking for and even lent us the car for a few days to try it out since it was a manual transmission. This was a new experience for us. Everything was done quickly and efficiently. Even after noticing, at pick-up, that one of the back seats was not working properly, they fixed it promptly. As for the Sales manager, she lent us her personal car, a Lincoln, for the day as ours was being fixed. Thank you, to all the team, especially Sara and Riley for the excellent service and experience. We will definitely recommend buying a Ford from Jim Keay to family and friends. Thanks again, Danielle & Stéphane Drouin More
by Stephane Drouin
Employees Worked With
Sarah Major, Riley McGee
