Jim Keay Ford Lincoln

2013 Ford Escape Woodley was very professional and went over what we considered a must have and what was optional to us on a new car. He took us for a ride explaining Woodley was very professional and went over what we considered a must have and what was optional to us on a new car. He took us for a ride explaining the options on the vehicle and then let us drive. He is very personable and good to reivew all the options More

Excellent service I really didn't look forward to buying a car, especially having to deal with a sales person. I was pleasantly surprised with the service, care and at I really didn't look forward to buying a car, especially having to deal with a sales person. I was pleasantly surprised with the service, care and attention I received from Dave Charter. He didn't pressure me, let me ask questions and did everything he could to make sure my experience was fun. Once I bought the vehicle and went to pick it up, he took the time to sit down with me in the car and go through all the gadgets that new cars have now. He also followed up with my first service appointment. Couldn't ask for anything more. I felt like an equal and not just another woman coming in to purchase a car. Thank you to everyone at Jim Keay for making the purchase of my car as easy as 1-2-3. More

Very Satisfied I was looking for a new vehicle and pretty much knew what I wanted. I found the sales process at Jim Keay relatively with no pressure tactics applied I was looking for a new vehicle and pretty much knew what I wanted. I found the sales process at Jim Keay relatively with no pressure tactics applied by the staff. Would definitely recommend a friend to check it out. More

Best Place To Buy A New Car :) I visited Jim Kay Ford, and took a look at what they had our their lot. No one was bugging me while I was looking at what they had. When I was ready I I visited Jim Kay Ford, and took a look at what they had our their lot. No one was bugging me while I was looking at what they had. When I was ready I entered the dealership and ask for assistance, Sarah Major was assigned to me. She answered all of my questions. She sold me a very nice Edge. Thanks Sarah & Jim Kay Ford for all your good services :) More

professionalism on display When you visit a car dealership and are greeted by a sales consultant with polite but energetic professionalism, it makes you feel confident that howe When you visit a car dealership and are greeted by a sales consultant with polite but energetic professionalism, it makes you feel confident that however the process works out, you are always going to be treated like you are the most important part of the encounter. That is the rare sales ability possessed by Kurtis. All my proposals and questions were treated with the utmost respect. When I test drove a vehicle, I was accompanied by two family members...my daughter expressed how nice it would be to purchase a car from Kurtis. It worked out well for everyone concerned as Kurtis handed over the keys to our vehicle purchase. I am not easy to satisfy, and Kurtis you made it happen with ease. As my vehicle relationship with Jim Keay continues for my service requirements, if Kurtis is an example of future dealership people contact, my future car care will be long and satisfactory. More

buying a new car we had a god experience.Our salesman was very professional ,very polite and respect what client wants and the price range that we wanted to pay-not tr we had a god experience.Our salesman was very professional ,very polite and respect what client wants and the price range that we wanted to pay-not trying to sail things we didn't want(as options,..) More

Excellent experience Recently purchased a 2013 Escape from these folks and had a very positive experience. Sarah Major and Stephane Houle looked after me in a very profess Recently purchased a 2013 Escape from these folks and had a very positive experience. Sarah Major and Stephane Houle looked after me in a very professional and friendly manner. I would definitely recommend doing business with Jim Keay Ford Lincoln. More

Cannot reach a person to talk to. I have had service done at this establishment before and found it hard to speak to a service adviser to book an appointment. Again today I tried to sp I have had service done at this establishment before and found it hard to speak to a service adviser to book an appointment. Again today I tried to speak to an adviser only to get the run around from press 0ne to press Four etc.etc. Finally got to the so called service scheduler only to get a recorded message that she was not available to call back. Sorry after wasting 15 minutes trying to speak to someone, I am taking my business elsewhere. More

Kurtis top notch To start this is my 5th vehicle I have purchased from this dealership. And the whole staff have always been excellent to work with, the process is alw To start this is my 5th vehicle I have purchased from this dealership. And the whole staff have always been excellent to work with, the process is always professional. To that end, I dealt with Kurtis and despite the face that he was young he was as professional and courteous as a seasoned sales person. He was easy to talk to and worked hard to find exactly what I was looking for. And he did this by listening to what u had to say, the hallmark of a real professional Rob. M Orleans More

Excellent Trade Results! I had to downgrade my vehicle to a more affordable option and Carmelo Vito was able to negotiate and offer me the optimum price for my trade as well a I had to downgrade my vehicle to a more affordable option and Carmelo Vito was able to negotiate and offer me the optimum price for my trade as well as give me the best possible price and features on the replacement without extensive bartering. He did this in a relatively short time understanding my need for a fair deal with less stress and a quick solution to the problem. Thanks Carmelo! More