Jim Keay Ford Lincoln

efficient and courteous I recently purchased a vehicle at Jim Keay Ford. I was referred to Kurtis by the lady at the courtesy counter upon arrival. Kurtis took time to ask an I recently purchased a vehicle at Jim Keay Ford. I was referred to Kurtis by the lady at the courtesy counter upon arrival. Kurtis took time to ask and define my needs concerning my vehicle of choice and showed me some great options. He took the time to show me vehicles outside and test drive one. Never put any pressure to buy, or feel rushed. He is a gentlemen, very polite and knowledgeable about his products. Nothing more needs to be said as I am very happy with my experience at Jim Keay Ford. More

Best service ever! If your someone shopping around for a Vehicle, even if you dint have ford in mind give them a visit! I worked with Carmelo Vita on the purchase of my If your someone shopping around for a Vehicle, even if you dint have ford in mind give them a visit! I worked with Carmelo Vita on the purchase of my Brand new 5.0 mustang track pack. He helped me put the right package together with the best deals offered by ford. I am a very Happy customer. Carmelo was reachable at all times of the day to answer my questions and keep me posted on the progression of the deal. Give Jim Keay (Carmelo Vita) a call 613-841-1787 or even better pay him a visit if your interested to see what world class service is like and get a GREAT deal! More

Great service! From the moment I walked through the front door, I was greeted with a smile and shown genuine concern to respond to my needs in a timely fashion. My From the moment I walked through the front door, I was greeted with a smile and shown genuine concern to respond to my needs in a timely fashion. My sale consultant, Kurtis, was eager to listen to my specific requirements, for the purchase of a new vehicle, and shown me exactly what I wanted to see and nothing more. He was courteous and accommodating through out the whole process. My experience at Jim Keay was a positive and pleasant one where in other occasion the purchase of a new car could create stress and anxiety. I will without a doubt consider returning to this Ford dealership for the purchase of my next vehicle. More

Great Service! I recently purchased my first brand new car from Dave. He was helpful and friendly from the moment I walked in the door. He answered all my questions I recently purchased my first brand new car from Dave. He was helpful and friendly from the moment I walked in the door. He answered all my questions and never made me feel rushed. He even sat with me in the car to familiarize me with all the gadgets. Very knowledgeable about all the vehicles. Thanks again! More

AWESOME SERVICE I found Mike and Dave Great to deal with.. took to time for the personalized service... in fact anyone I spoke with was terrific. highly recommend I found Mike and Dave Great to deal with.. took to time for the personalized service... in fact anyone I spoke with was terrific. highly recommend both the sales and service of this dealer ship! More

Highly Recommend I was in need of a new vehicle and was apprehensive about the process of purchasing a new car. I went to Jim Keay Ford and was fortunate to have Dave I was in need of a new vehicle and was apprehensive about the process of purchasing a new car. I went to Jim Keay Ford and was fortunate to have Dave Charter as my sales associate. Dave's approachable, friendly, respectful manner immediately put me at ease. Due to his remarkable customer service, I'm now the owner of a new 2014 Ford Escape. The other staff that I interacted with at Jim Keay were also phenomenal. I would HIGHLY recommend this dealership! More

Woodley was Wonderful! My husband and I were searching for a used Ford Edge with certain features and we found one at Jim Keay. Before going to the dealership, I looked onl My husband and I were searching for a used Ford Edge with certain features and we found one at Jim Keay. Before going to the dealership, I looked online and read reviews about Jim Keay and was pleasantly surprised that so many of their staff had really good reviews (we are talking about buying a car afterall!). I was most impressed with Woodley Belony and when we walked through the door- there he was so we went right over to him and he dropped what he was doing to find out how he could help. Woodley exudes friendliness, enthusiam and passion for his work and his customers. He went above and beyond to understand what our needs were and showed us a number of viable options. He knows his stuff! When it came down to the dreaded details, he allowed us the time and space we needed to come to our decision and was very respectful-- no nasty haggliing or pressure tactics. All in all, the deal was done and we had a pleasant experience, thanks to Woodley. He dropped off my car at my work, and transferred everything to the new car, offered to walk me through any operational details of the car, and again, did not rush me and was very kind. Thank you to Woodley and Jim Keay-- for paying attention to customer service and for a respectful car-buying experience. Best, Brigitte & Mark More

Our Purchase of a Ford Fusion Energy We were interested in the new Plug-in and Hybrid technology for economic reasons and concern over environnemental choices. We met Rod Mc Leod at Jim K We were interested in the new Plug-in and Hybrid technology for economic reasons and concern over environnemental choices. We met Rod Mc Leod at Jim Kay Ford and right away we could see that he understood how this new technology worked and he was enthousiatic about what it offered without compromise in confort and luxury. Rod believes that the electric and hybrid car is a great choice for green minded consumers. He could tell us how other consumers were satisfied with the Fusion Energi. We found him of great counsel in making this choice. Rod answered our numerous questions about the range on electric, the seamless interaction between the electric and gaz engine and most of all the ease of driving this new technology. The Ford Fusion Energi drives just like any other car! There is no need to think about the electric or gaz choice. The car does it itself. Rod explained how to get most for our money when using it; plug it to use the advantage of the battery. He also emphasized that we could program the car to charge in the low electricity rates in the evening. You dont need special electric installation either, as long as you have a dedicated circuit, you can use the charge cable provided with the Fusion. Although a special charging station charges faster. Rod also took the time to help us choose the options we wanted and didn't pressured us in any way. He was available to help us and to meet our needs. Our favorites are the rear camera in COLOR! and the self dimming left side and rear view mirror. We have been driving the car for a few weeks and we must say that it is like driving a dream. We got the car in June and we barely use gaz on short trips around the home. On our first long trip , after 39 km the battery needed a charge and the gaz engine picked up and took over to keep the car in motion and charge the battery at the same time. when the battery is full, the gaz engine shuts down and the electric engine takes over. All this happens seamlessly, no need to do anything special! We keep the EV setting on AUTOMATIC. We averaged 3,9 l / 100km on gaz ! A very nice surprise. We are very satisfied with the care Ford took for green minded drivers, they tough about many details: how to maximise the range of the electric mode. The car helps us analyse our electic and gaz use per trip. The Fusion also trains us to maximise energy returns when breaking, accelerating and cruising. Even our teenager us eager to get 100% on breaking. We are more concious of the impact of a heavy foot on the accelerator pedal. The overall details on the car aesthetic are superb, the ambiance lighting at our feet an in the door are beautifull. We got the Titanium edition and it is very luxurious! We dont envy any other luxury cars; they still consume a lot of gaz and pollute more. We dont have Tesla envy either; we got more range with the gaz engine. There is no need to rush in such a beautifull car, it is a fanstastic drive. One last note. The French booklet was very thick compared to the English booklet but it was printed on a better quality paper. We like it. More

Excellent experience! My husband and I had a very pleasant buying experience dealing with Woodley. He went above and beyond to accommodate our needs. He is an absolute del My husband and I had a very pleasant buying experience dealing with Woodley. He went above and beyond to accommodate our needs. He is an absolute delight to do business with. Friendly, funny, and always aiming to please! He did his absolute best to ensure that we got exactly what we wanted at the price we could afford. We recommend anyone to purchase their next vehicle from Woodley...They will be glad they did! More

Great experience We have dealt with Sarah twice now. We find her to be professional,knowledgeable, empathatic and courteous. She made our purchasing experience easy an We have dealt with Sarah twice now. We find her to be professional,knowledgeable, empathatic and courteous. She made our purchasing experience easy and a pleasure. More