Jim Keay Ford Lincoln

Frustrating and unexplainable Attempt to purchase a used Lincoln was frustrating. Lincoln manager, Paul Shimon, was slow and indecisive, and gave very poor trade in value. I was s Attempt to purchase a used Lincoln was frustrating. Lincoln manager, Paul Shimon, was slow and indecisive, and gave very poor trade in value. I was supposed to have a call back from him, but he never did get back. Jim Keay won't sell more Lincoln new or used with this type of tatics. More

Very happy with used car purchased Kurtis was friendly and very easy to negotiate with. He was willing to accomodate and followed up after the transaction. He went out of his way to ass Kurtis was friendly and very easy to negotiate with. He was willing to accomodate and followed up after the transaction. He went out of his way to assist me, thanks Kurtis. I will be seeing you again. More

Exceptional Service from Kurtis Kurtis is a amazing young man who went over and beyond expectation. Very knowledgeable and went out of his way. We will definitely recommend him to Kurtis is a amazing young man who went over and beyond expectation. Very knowledgeable and went out of his way. We will definitely recommend him to friends and family. Thank you Kurtis for all you did.. More

Great Service We just purchased a 2016 Escape from Josee who was well informed and had a great knowledge of the product. She was able to deliver a vehicle which was We just purchased a 2016 Escape from Josee who was well informed and had a great knowledge of the product. She was able to deliver a vehicle which was within our budget but still provided us with the features we wanted. Peter in Finance walked us through the process and offered us different features i.e. extended warranties etc. Peter explained the options but there was no pressure put on us to buy. Dealing with Josee and Peter was a pleasure and stress free More

Great repair service. The service has always been great, and if there was ever a difference of opinion the management always try to resolve the issues quickly. I've bought The service has always been great, and if there was ever a difference of opinion the management always try to resolve the issues quickly. I've bought 2 cars from Jim Keay Ford and always had them serviced there. I hope to continue having my car serviced at that location.... More

EXCELLENT SERVICE We were looking at replacing our vehicle and Carmelo made the entire process very easy. He understood our needs and there was no pressure. Carmelo i We were looking at replacing our vehicle and Carmelo made the entire process very easy. He understood our needs and there was no pressure. Carmelo is very patient, professionnal and dedicated to his customers. Excellent customer service and we are really happy with our 2015 Ford Edge. More

Awesome service We recently purchased a 2014 Ford Focus and dealt with Kurtis. We were extremely impressed with his professionalism, attitude and services. It was s We recently purchased a 2014 Ford Focus and dealt with Kurtis. We were extremely impressed with his professionalism, attitude and services. It was such a pleasure dealing with him and we would not hesitate to refer him to our friends and family. Great customer service! More

Josée Bazinet Josée and Sarah gave me great service. Very friendly and accommodating. They understood my financial limitations and came up with a package that suite Josée and Sarah gave me great service. Very friendly and accommodating. They understood my financial limitations and came up with a package that suited my needs and budget. I'm really happy with my 2016 Escape! More

Worst service !!!! Worst service ever !!! They need your car very early in the morning, only one shuttle at 10am even if they want your car at 7am !!! Yes you will wait Worst service ever !!! They need your car very early in the morning, only one shuttle at 10am even if they want your car at 7am !!! Yes you will wait ! Car will NOT be ready on time they say and they will NOT call you to let you know ! If you try to call them, the very rude lady (because you call so many times) will try to take the message but still no call back will be done ! You will end up trying to find a ride back at the garage yourself or wait to the next day, argue with them and maybe they will come pick you up. If they tell you they will have a shuttle back to the garage...set up a time (at work) they will come 30min !!! Before and leave telling you YOU were not there ....of course ! I was at work !!! If it's Friday well just too bad you won't have your car until Monday or they ARE WILLING TO LEAVE YOUR KEYS IN THE CAR !!! Yes ! Leave your car unlocked !!! Well done Jim Key Ford ! More

Great Service I recently purchased a 2016 Ford Explorer from this dealership and Kurtis was a true professional. He was extremely organized, knowledgeable and prov I recently purchased a 2016 Ford Explorer from this dealership and Kurtis was a true professional. He was extremely organized, knowledgeable and provided an overall great service! More