Jaguar Land Rover Metro West

Good service I will recommend this dealership to my friend. They are really helpful when I asked about car any question and delivery car on time. thanks Jack.H. I will recommend this dealership to my friend. They are really helpful when I asked about car any question and delivery car on time. thanks Jack.H. Cesur More

Good overall Leo was a good salesman . But the overall experience before Leo was not good . After Leo jumped in, the experience was really good . Thank you Leo was a good salesman . But the overall experience before Leo was not good . After Leo jumped in, the experience was really good . Thank you! More

Hien H did an excellent job. Was great dealing with him. Hien H did an excellent job providing customer service/sales. Very knowledgeable and helpful. Provided follow up phone calls and emails after I purcha Hien H did an excellent job providing customer service/sales. Very knowledgeable and helpful. Provided follow up phone calls and emails after I purchased my vehicle when I had questions. More

Great servicer Really nice to find a dealership that provides great customer service from start to finish. It's a rare thing these days! Nothing but good things to Really nice to find a dealership that provides great customer service from start to finish. It's a rare thing these days! Nothing but good things to say about our experience. More

Great Service Great service, great vechile! I would recommend this dealership to anyone looking for great service and a high quality vechile. Domenic was helpful a Great service, great vechile! I would recommend this dealership to anyone looking for great service and a high quality vechile. Domenic was helpful and well informed. More

great sales kevin was a great sales person. simply put, he gets things done. Kevin will try his best to meet your needs. make sure you go see Kevin if you ever ne kevin was a great sales person. simply put, he gets things done. Kevin will try his best to meet your needs. make sure you go see Kevin if you ever need a land rover/jag More

Great overall experience I factory ordered my vehicle. There was a delay by the manufacturer and the vehicle was delivered with an issue dealing with the SOS/remote start capa I factory ordered my vehicle. There was a delay by the manufacturer and the vehicle was delivered with an issue dealing with the SOS/remote start capabilities. This was no fault of the dealership. Abu was my salesperson and kept in contact with me during the entire process. Abu and the service team were fantastic. Will be calling Abu again in the future! More

Best car new car sale Experience I am a car fanatic and being that i have multiple brands that i have bought cars from. i have never had such a unassuming and unpressured car sale in I am a car fanatic and being that i have multiple brands that i have bought cars from. i have never had such a unassuming and unpressured car sale in a long time. Abe was very warm and welcoming when i strolled into the dealership with no appointment. And was able to find me a car to my liking and well within my expected date of delivery ( i hope , was given an approximate time) And knowingly or unknowingly i walked out with a purchase order for a 2018 Range rover HSE Cant wait to get the vehicle as the entire experience was so enjoyable ! Thanks Guys !!!! More

Hassle Free Great experience on our purchase, hassle free and stress free, This is our second Land Rover and will return to look and hopefully purchase our next v Great experience on our purchase, hassle free and stress free, This is our second Land Rover and will return to look and hopefully purchase our next vehicles with Eric . More

Average experience. Don’t think I will be back again. I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did in my subsequent visits. No acknowledgments or can I help you. I was never asked why I chose land rovers and what was that I wanted to buy. The transaction felt like just that. a transaction. I believe an opportunity to connect with a customer to truly understand their needs was missed. Finance experience wasn’t the best either. Kevin is friendly and a nice person but I like to relate to the Mercedes Benz family from which I am coming from. They have excellent service and after service. Even after my previous car was paid off they sent me a letter thanking me a coffee gift card. It’s stellar service. I believe for a smaller delearship land rover jaguar can better connect with their customers to deliver a much better customer service experience. It’s luxury vehicles and big money expense. I expect more. Having owned brand new BMW and Mercedes Benz prior to this purchase I can say the customer sales and service experience is much better with them. Hopefully this feedback helps towards improvement. More