Jaguar Land Rover Metro West

10 out 10 score I will visit the dealer if I want to buy another range rover and will recommen to all my friends to visit the dealer .thanks I will visit the dealer if I want to buy another range rover and will recommen to all my friends to visit the dealer .thanks More

Great servicer Really nice to find a dealership that provides great customer service from start to finish. It's a rare thing these days! Nothing but good things to Really nice to find a dealership that provides great customer service from start to finish. It's a rare thing these days! Nothing but good things to say about our experience. More

Hien H did an excellent job. Was great dealing with him. Hien H did an excellent job providing customer service/sales. Very knowledgeable and helpful. Provided follow up phone calls and emails after I purcha Hien H did an excellent job providing customer service/sales. Very knowledgeable and helpful. Provided follow up phone calls and emails after I purchased my vehicle when I had questions. More

Good overall Leo was a good salesman . But the overall experience before Leo was not good . After Leo jumped in, the experience was really good . Thank you Leo was a good salesman . But the overall experience before Leo was not good . After Leo jumped in, the experience was really good . Thank you! More

great sales kevin was a great sales person. simply put, he gets things done. Kevin will try his best to meet your needs. make sure you go see Kevin if you ever ne kevin was a great sales person. simply put, he gets things done. Kevin will try his best to meet your needs. make sure you go see Kevin if you ever need a land rover/jag More

Great Service Great service, great vechile! I would recommend this dealership to anyone looking for great service and a high quality vechile. Domenic was helpful a Great service, great vechile! I would recommend this dealership to anyone looking for great service and a high quality vechile. Domenic was helpful and well informed. More

Average experience at Metro West. Sales excellent, service exceptionally poor. I am presently on my second visit with service and communication along with follow-up is lacking. Service Sales excellent, service exceptionally poor. I am presently on my second visit with service and communication along with follow-up is lacking. Service should be the number one priority. I am presently on my third Land Rover and I can honestly say that continued service at this facility is out of the question. I had excellent service at Toronto Land Rover; excellent service at Budds; excellent service at Mini Markham. More

Great experience I was very comfortable dealing with everyone at the dealership, everyone is professional, friendly & great to work with in getting a deal done. I I was very comfortable dealing with everyone at the dealership, everyone is professional, friendly & great to work with in getting a deal done. I was able to get my car ready for pick up, in no time, I was in my new lease in less than a week. Great customer service. This is my 3rd Land Rover from this dealership. Will be back again in the near future. More

Average experience. Don’t think I will be back again. I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did in my subsequent visits. No acknowledgments or can I help you. I was never asked why I chose land rovers and what was that I wanted to buy. The transaction felt like just that. a transaction. I believe an opportunity to connect with a customer to truly understand their needs was missed. Finance experience wasn’t the best either. Kevin is friendly and a nice person but I like to relate to the Mercedes Benz family from which I am coming from. They have excellent service and after service. Even after my previous car was paid off they sent me a letter thanking me a coffee gift card. It’s stellar service. I believe for a smaller delearship land rover jaguar can better connect with their customers to deliver a much better customer service experience. It’s luxury vehicles and big money expense. I expect more. Having owned brand new BMW and Mercedes Benz prior to this purchase I can say the customer sales and service experience is much better with them. Hopefully this feedback helps towards improvement. More

Hassle Free Great experience on our purchase, hassle free and stress free, This is our second Land Rover and will return to look and hopefully purchase our next v Great experience on our purchase, hassle free and stress free, This is our second Land Rover and will return to look and hopefully purchase our next vehicles with Eric . More