Jaguar Land Rover Metro West

Best car new car sale Experience I am a car fanatic and being that i have multiple brands that i have bought cars from. i have never had such a unassuming and unpressured car sale in I am a car fanatic and being that i have multiple brands that i have bought cars from. i have never had such a unassuming and unpressured car sale in a long time. Abe was very warm and welcoming when i strolled into the dealership with no appointment. And was able to find me a car to my liking and well within my expected date of delivery ( i hope , was given an approximate time) And knowingly or unknowingly i walked out with a purchase order for a 2018 Range rover HSE Cant wait to get the vehicle as the entire experience was so enjoyable ! Thanks Guys !!!! More

Hassle Free Great experience on our purchase, hassle free and stress free, This is our second Land Rover and will return to look and hopefully purchase our next v Great experience on our purchase, hassle free and stress free, This is our second Land Rover and will return to look and hopefully purchase our next vehicles with Eric . More

Average experience. Don’t think I will be back again. I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did in my subsequent visits. No acknowledgments or can I help you. I was never asked why I chose land rovers and what was that I wanted to buy. The transaction felt like just that. a transaction. I believe an opportunity to connect with a customer to truly understand their needs was missed. Finance experience wasn’t the best either. Kevin is friendly and a nice person but I like to relate to the Mercedes Benz family from which I am coming from. They have excellent service and after service. Even after my previous car was paid off they sent me a letter thanking me a coffee gift card. It’s stellar service. I believe for a smaller delearship land rover jaguar can better connect with their customers to deliver a much better customer service experience. It’s luxury vehicles and big money expense. I expect more. Having owned brand new BMW and Mercedes Benz prior to this purchase I can say the customer sales and service experience is much better with them. Hopefully this feedback helps towards improvement. More

Great experience I was very comfortable dealing with everyone at the dealership, everyone is professional, friendly & great to work with in getting a deal done. I I was very comfortable dealing with everyone at the dealership, everyone is professional, friendly & great to work with in getting a deal done. I was able to get my car ready for pick up, in no time, I was in my new lease in less than a week. Great customer service. This is my 3rd Land Rover from this dealership. Will be back again in the near future. More

Average experience at Metro West. Sales excellent, service exceptionally poor. I am presently on my second visit with service and communication along with follow-up is lacking. Service Sales excellent, service exceptionally poor. I am presently on my second visit with service and communication along with follow-up is lacking. Service should be the number one priority. I am presently on my third Land Rover and I can honestly say that continued service at this facility is out of the question. I had excellent service at Toronto Land Rover; excellent service at Budds; excellent service at Mini Markham. More

Service with a smile I didn't really know what to expect - the service I got was pleasant and non-pretentious. I enjoyed dealing with this location and do it again. I didn't really know what to expect - the service I got was pleasant and non-pretentious. I enjoyed dealing with this location and do it again. More

Great Experience It was a really nice experience at the Merto West Land Rover. I will definitely recommend this to my friends and family. Our new ride was ready to It was a really nice experience at the Merto West Land Rover. I will definitely recommend this to my friends and family. Our new ride was ready to pick up prior to our visit. More

Review of a recent Purchase Kevin was the sales person i dealt with,he walked me through the deal in a very comfortable manner with accurate details along with reliable and quali Kevin was the sales person i dealt with,he walked me through the deal in a very comfortable manner with accurate details along with reliable and quality service being provided to me. More

Very Good! As soon as I walked into the showroom, the reception was very kind to greet and help. She showed me where the lounge and water are. And sales person K As soon as I walked into the showroom, the reception was very kind to greet and help. She showed me where the lounge and water are. And sales person Kevin was super helpful even it was after his hours. More

Good service. Great prices. I went to a few dealerships and they gave me good price for the cars I was looking at. I went to metro west Land Rover. The sales rep. I spoke with Hi I went to a few dealerships and they gave me good price for the cars I was looking at. I went to metro west Land Rover. The sales rep. I spoke with Hien the sales rep. Who made things happen. With one visit to the dealership with had a deal. More