Jaguar Land Rover Calgary
Calgary, AB
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221 Reviews of Jaguar Land Rover Calgary
Great service from dedicated staff I purchased an early production F-Type when they first came out. As such, it has had a few minor issues which have needed to be addressed. In each ins I purchased an early production F-Type when they first came out. As such, it has had a few minor issues which have needed to be addressed. In each instance, the staff at Calgary Jaguar have made every effort to correct the issue to my complete satisfaction. Warranty work is completed without question, and without delay. Richard Mockler in particular is always happy to greet me and chat about how I am doing and if I am completely happy with the service and staff. I have dealt with service departments of several other manufacturers (Chevrolet, Pontiac, Alfa Romeo and Infinity) and have never been as pleased with the service and competence as I am with Calgary Jaguar. More
Terrible! Steer clear. My wife and I recently purchased a CPO 2016 Land Rover Discovery from Land Rover Calgary. Unfortunately their service once a sales contract has been s My wife and I recently purchased a CPO 2016 Land Rover Discovery from Land Rover Calgary. Unfortunately their service once a sales contract has been signed is absolutely terrible. I have attempted to get the issues resolved numerous times and both the sales rep (Mark) and preowned sales manager (Doug) have refused to return phone calls or resolve the situation. More
Great experience with this dealership Very very good, had a great experience without any kind of run around. Will do business at this dealerships again in the future. Have recommended to m Very very good, had a great experience without any kind of run around. Will do business at this dealerships again in the future. Have recommended to my friends and family. More
Got best deal on 2016 executive demo model. Great experience It's a great experience with this dealer. We closed our deal in just an hour. Tariq explained how does the CPO warranty work and other options. Daniel It's a great experience with this dealer. We closed our deal in just an hour. Tariq explained how does the CPO warranty work and other options. Danielle completed our finance application without any hassle. We got our keys on the day we asked for. Knowledgeable sales and finance team. More
Long term client and 4X Range Rover owner. We have owned 4 Range Rovers over the past 5 years (3 currently), including a 2006, 2013, 2015 and a 2017. Each one has been a success story. The dea We have owned 4 Range Rovers over the past 5 years (3 currently), including a 2006, 2013, 2015 and a 2017. Each one has been a success story. The dealership has been awesome all the way through and we have become loyal brand supporters. My wife and I are very particular about our vehicles, as are most of us in the high end market. The entire 5 year test balloon has proven to be a complete success with regard to the staff, the service support and the vehicles. We have been very pleased overall with the dealership, and specifically with the sales and service team. Mike Bresett, the GM, is often available and visible when I am in the dealership and makes a point of saying hello, regardless of the department I am dealing with. Jill Timmins has been particularly attentive when I have needed a hand and particularly quick to respond, regardless of the issue. She consistently goes above and beyond what is required to see that we are well taken care of and satisfied with the result, by checking in after the fact. Ken Leslie did a perfect job of introducing us to our new vehicles, explaining the advanced technology in layman's terms, so that even I could understand. Generally, things at the dealership have run smoothly, but whenever there has been an issue, they have stepped up to deal with it properly and professionally. From my experience, as a busy downtown executive and serial Range Rover owner, JLR Calgary cares about their customers' satisfaction. They are clearly committed to a long term relationship with my family. Robert B. More
Outstanding Customer Service After 25 years of buying cars, I finally found a group I can trust. The sales guy, Mike Conrad, went beyond expectations in both service and follow u After 25 years of buying cars, I finally found a group I can trust. The sales guy, Mike Conrad, went beyond expectations in both service and follow up. He was far more knowledgable then any other sales person I've ever worked with. I had a chance to meet a few other members of the team, and it's clear that outstanding service is coached through the whole organization. Well done Land Rover !! More
Professional staff, great product! I had the pleasure of dealing with the team at JLR Calgary over the past few weeks and was truly impressed. From day one the staff were professional I had the pleasure of dealing with the team at JLR Calgary over the past few weeks and was truly impressed. From day one the staff were professional and attentive to all of my requests throughout the buying process. My vehicle is second to none and I'm ecstatic about my new purchase. First class all the way! More
Fantastic Experience Highly recommend them. Both agents Kent and Chris answered my questions promptly and thoroughly and were able to get me my car as fast as possible. Gr Highly recommend them. Both agents Kent and Chris answered my questions promptly and thoroughly and were able to get me my car as fast as possible. Great deal they got for me. Danielle who was in charge of finances was very organized and detailed as well. Overal they were very professional and one of my best experiences of getting a new car. More
Top notch service and very knowleageable Jaguar Calgary has excellent service I was able to work with Chris and Hitesh, they were very knowledgeable about the cars and were able to answer all Jaguar Calgary has excellent service I was able to work with Chris and Hitesh, they were very knowledgeable about the cars and were able to answer all my questions they went above and beyond to help me, highly recommend. More
JLR is a First Class Dealership JLR is amazing to deal with if you're in Calgary/Area, so if you're looking to buy a premium vehicle with excellent customer service, this is the plac JLR is amazing to deal with if you're in Calgary/Area, so if you're looking to buy a premium vehicle with excellent customer service, this is the place to go. We can't say enough good things about this company and it's people. We always feel cared for like we are part of the JLR family and it's very much appreciated. The sales manager (Chris) and his team always make sure my wife and I are taken care of. We first met Chris after suffering a couple bad experiences at other dealerships in the City. Such a change in the performance of the staff when they are directed by a Leader that cares about this company like it's his own. We just purchased our 3rd vehicle from Ken, the guy still makes it feel like we just bought our first. He always makes sure the fit is right for us and we never feel pressured when dealing with him. After buying the vehicle, Jill makes sure everything is flawless and we keep loving our experiences the entire way. Marie had our vehicle ready for us. Insurance and registration was transferred over, saving us a trip to the registry. All paperwork was ready and waiting so the finalizing process wasn't long and drawn out. The service staff led by Mike has always gone the extra mile in making sure we aren't without a vehicle during services and we are updated on the timeline for the completion. We now understand when the sales team first told us, "you aren't just buying a car, you're buying a lifestyle." First class treatment the entire way. More