JP Motors

Decent buying experience, however there were two major issue Right off the top I have not had the car serviced at JP yet so I gave them an excellent rating for service for now. I will update this later after I g Right off the top I have not had the car serviced at JP yet so I gave them an excellent rating for service for now. I will update this later after I get my faulty A/C fixed under warranty. We'll see how that goes. The buying process was simple. No haggling! Since the price was very reasonable I decided not to spend my precious time trying to get a better deal. N.B.-this was the first time I paid asking price for a vehicle in my life-but I felt good about it. There was no dealer prep charge, admin fee or anything else. The sticker price plus taxes and licensing is what you pay. This is where other dealers clip you for an extra few hundred bucks. Kudos to JP Motors. On the down side: The Kijiji ad for the car listed an option which wasn't actually on the car: Heated seats. We discovered this during the test drive and the sales guy blamed the computer for sometimes mistakenly adding options. I tried to get a better price on the vehicle but no dice. Lesson learned: Don't depend on the ad, check out each and every option meticulously. JP provided a Car Fax report which showed a clean accident free history. Car was safe-tied and etested but I obtained Used Vehicle Information Package from the Ontario Ministry of Transportation at my own cost. This report showed that the car was a rental car. No one ever mentioned this to me and they should have. Lesson learned: Buy the Used Vehicle Information Package before you close the deal to give you all the information you need. More

09 ford escape on way home low tire pressure front right had 18pnds 7days in went for coffee engine overheats cant make up grimsby mountain 10minutes after left hom on way home low tire pressure front right had 18pnds 7days in went for coffee engine overheats cant make up grimsby mountain 10minutes after left home they repaird hose clamp that rotted out nows when they start getn rude no return calls sales guy set up meeting with us at 330 to look at other escape they had got there he wasnt there and other escape was sold that day we waited 45min still no original sales guy went in to office expressed my feeling as took off work early to meet him since he was stayn late to meet with us he never showd wantd to exchange but nothing else there we wanted so on to seening bout extended warranty due to motor overheating 10 messages left with no return from John Macray service manager finally after tearing a strip off sales guy did john call back they would only offer a 6month warranty on motor thought it had that anyways after trying to get them to extend for a year at least john says have a great day and hung up they just want your money and could careless bout u and your vehicle u just bought from them worst customer service ever go elsewhere More

I'll Send My Friends Just purchased a Mercedes. I dealt with Brain Medeiros, he was very helpful and patient. I'm really happy with the car. I have been buying from the Just purchased a Mercedes. I dealt with Brain Medeiros, he was very helpful and patient. I'm really happy with the car. I have been buying from them for years and will continue to send my friends and family. More

buyer beware!!! purchased a used Mercedes, had mechanical issues within 2 weeks, after inspection by service, they did not order parts, this delayed the work for 2 mo purchased a used Mercedes, had mechanical issues within 2 weeks, after inspection by service, they did not order parts, this delayed the work for 2 months, now they will not honor the warranty as it has been over 3 months since purchase. this is a scam to avoid warranty work, delay the parts order, put the client off for months on end, then use the time lapse an excuse. More

Buy somewhere else!!! Everyone is nice and friendly until you have a problem! Ryan is a cocky and rude... and fogets that news travels fast! Over all terrible costomer se Everyone is nice and friendly until you have a problem! Ryan is a cocky and rude... and fogets that news travels fast! Over all terrible costomer service. I will not be a repeat buyer from this sham!!! Buyer beware! More

Great experience I dealt with Jim Downs who was friendly, knowledgeable and nothing I asked for was too much trouble. He made buying my 2012 Elantra a breeze. When I t I dealt with Jim Downs who was friendly, knowledgeable and nothing I asked for was too much trouble. He made buying my 2012 Elantra a breeze. When I took delivery of my new car I had the pleasure of meeting Tracey in the Deliveries Dept. She was clear in her explanations and SOOOOO friendly. When I mentioned I was not completely satisfied with a small issue in the detailing, she offered to have it fixed when I came back for my oil change. I was referred to JP Auto by a friend who has already purchased to vehicles there. I have referred a friend of mine there now too. It was a pleasant experience and I believe any follow up I might need will be dealt with in a professional and hospitable manner. More

Bad experience If you happen to stumble to this used US car dealership then run fast and don't look back. Their sales people are competing for business and really pr If you happen to stumble to this used US car dealership then run fast and don't look back. Their sales people are competing for business and really pressure you to buy a car you don't even want. Never been pressured like that. Find a reputable used car dealer. More

great experience JP Motors is a great dealership, very friendly and easy to work with. I would recommend them to anyone looking for a used car. Never felt pressured or JP Motors is a great dealership, very friendly and easy to work with. I would recommend them to anyone looking for a used car. Never felt pressured or rushed. We were allowed to test drive every car we looked at to assure we liked the vehicle. If you are looking for a used car JP Motors should definitely be one of your stops. More

Great choice and experience. We needed to get a car for our kids with summer jobs, and university on the horizon. We did not want to spend a lot, but we wanted something reliable. We needed to get a car for our kids with summer jobs, and university on the horizon. We did not want to spend a lot, but we wanted something reliable. JP Motors has a very user friendly web site, so that drew us to the dealership. When we visited the lot, I was amazed at the amount of cars they had on the lot. They also have them pretty well organized by price, and model, so you can walk down the rows and see what you are looking for and other options. Mark was a great help in listening to our needs, and steering us to a couple of suggestions. He did not pressure us at, but was just very friendly and helpful. We found a Ford Focus, and Mark showed us some of the options. He gave us some good information on this car, and some of others we were looking at. We went home that night and continued to search the web for a better deal. JP seems to have the best deals that we could find, and they have a huge selection. We went back the next day, and bought the car from Mark, and closed the deal with Ryan. Both of these guys were great,,, When we picked the car up,, we brought our kids, and they had put balloons and ribbons on the car,,, it was amazing. I would recommend JP to anyone looking for a car,,, More

Fantastic experience!!! After searching thru their extensive inventory online I chose my car…so I thought. I went to the lot to check out my soon to be "new" VW and although After searching thru their extensive inventory online I chose my car…so I thought. I went to the lot to check out my soon to be "new" VW and although it was exactly what the website stated I saw another car that just had come into inventory that also looked great. I was needing some unbiased advise and Mark's friendly and knowledgeable approach helped me decide on my new Ford. It was a very pleasant experience and Mark couldn't have been more helpful. The actual purchase of the vehicle was very simple and positive. Ryan completed all of the necessary paperwork quickly and provided me with some options that turned out to be quite advantageous. Ryan was very friendly and genuinely excited for me and my new purchase. For the delivery of my car I met with Tracy. She was amazing. Very organized, thorough and friendly. I would highly recommend purchasing a car from JP Motors. Overall, it was the best experience I've had buying a car in over 25 years. More