JP Motors

poor warranty service purchased a 2009 Jeep Patriot in December 2014. Shorty after picking up vehicle a noticeable noise was heard from the rear end. Returned car for a ch purchased a 2009 Jeep Patriot in December 2014. Shorty after picking up vehicle a noticeable noise was heard from the rear end. Returned car for a checkup via appointment at a later date but still under the 30 day warranty. Was told that the car was test driven and no notice was heard. Did not drive vehicle for approx 2 months starting in January. 2015. Upon driving car once more a loud noise was coming from rear end of vehicle. The same noise that I heard but the mechanic did not hear in December remained a problem with our vehicle and because of this I will be facing a repair bill. More

Nice people, but there is always room to move on a used car Paul and Bill took excellent care of us. They patiently waited while I test drove 5 cars. Being cheerful and friendly the whole time. I was at no p Paul and Bill took excellent care of us. They patiently waited while I test drove 5 cars. Being cheerful and friendly the whole time. I was at no point pressured to buy a car or felt like some slick used car salesman was out to take advantage of me. Was disappointed when it came time to purchase the car I liked, they wouldn't move on the price.... There is always room to move on a used vehicle but they refused to... More

Great Experience We recently purchased our second car from JP Motors a 2011 Toyota Corolla and would like to acknowledge the professional and respectful manner in whic We recently purchased our second car from JP Motors a 2011 Toyota Corolla and would like to acknowledge the professional and respectful manner in which we were treaded throughout the entire process. Our salesman Mark Dawson took the time to listen to us and help us wor through our considerations. Once we decided I was able to take the car for a few hours to have my mechanic look at for an unbiased opinion. Finalizing the financial part was smooth as Ryan explained our options in detail allowing us to make an informed deciscion and the pick up the car was again smooth with Tracey and Ryan going above and beyond allowing us to pick up our car as scheduled. I have no hesitation ii recommending JP Motors for your next car purchase. More

Stay away from JP Motors!! They do not stand behind their vehicles! Currently suing them civilly! Save your money go somewhere else!! They do not help you when you have a proble They do not stand behind their vehicles! Currently suing them civilly! Save your money go somewhere else!! They do not help you when you have a problem!! More

BUY YOUR NEXT CAR HERE!!!! From the moment I first looked at the J.P motors web site , till today I have had the best experience ever. The web site has live chat where you can d From the moment I first looked at the J.P motors web site , till today I have had the best experience ever. The web site has live chat where you can discuss the vehicle or vehicles you are interested in with a live person even when the dealership is closed.The pictures on the web site were very clear and you could get a good idea of the look of the exterior and interior of the vehicle. I set up a VIP appointment through live chat to look at a vehicle. When we arrived the vehicle had been brought up to the front so it was easy to look at and to take for a test drive.. After the test drive the purchase procedure went smoothly, they listened to our comments on the vehicle and had the repairs done as condition of sale. . Picking it up yesterday was smooth and everything was ready to go. Tracey was awesome in getting us into our "new" jeep and away. Today we had a problem with the wipers, and went back out to see about a repair. This was handled swiftly and politely by the service department. Awesome awesome awesome!!!!! More

Amazing Service My salesman was Paul and he came out to talk to me right away as soon as I came into the dealership. He offered I take the Jag out for a test drive. I My salesman was Paul and he came out to talk to me right away as soon as I came into the dealership. He offered I take the Jag out for a test drive. I fell in love with it and the only thing I was worried about was financing. Ryan put me at ease and made it happen! Now I have my amazing car and at the same time my credit is getting stronger. The service was amazing. The people are anazing . And it was a hassle free no pressure experience. More

Do not negotiate price The price of anything used is subject to a price fluctuation based on condition of the item and lack of retailer's/manufacturer's warranty. J.P. doesn The price of anything used is subject to a price fluctuation based on condition of the item and lack of retailer's/manufacturer's warranty. J.P. doesn't seem to understand that concept or the expectations of someone looking to purchase a used vehicle. If you want to negotiate a fair price you should go somewhere else. J.P, claim to price their vehicles close to wholesale, tout value added where there is none. I recommend you steer clear of J.P. unless you don't care about paying too much. . More

Very unfriendly staff I went to 4195 Fairview one on a really snowy day, and the staff could not be any more unfriendly. the guy Italked to only answered what I asked and s I went to 4195 Fairview one on a really snowy day, and the staff could not be any more unfriendly. the guy Italked to only answered what I asked and showed no interest in showing other cars or other options whatsoever. Will not be going there anymore. Had better experience at otherdealerships. More

sold it while i was test driving it Seen an add on Kijji for a 2011 ford mustang convertible called down and got Tim who informed me that a whole saler was coming to look at it the same Seen an add on Kijji for a 2011 ford mustang convertible called down and got Tim who informed me that a whole saler was coming to look at it the same day. we decieded to take a risk and see if we could beat them to it due to the fact tim said first come first serve. Get there and dont know where to park and a older gentleman told me to "park wherever the xxxx you want" then i went into there show room to meet tim where tim informed me that the car was still for sale so I was excited because I knew i was going to buy it. I took it for a test drive and everything was what i thought it was so I got back and waited by the car for him to come out. He walks out and I tell him im happy with it and go to make him an offer and he informs me that he sold it while i was on the test drive. I asked i thought it was first come first serve I guess being in the car and driving it still isnt first come to Tim. shared this experience with other dealers while i con't my car search and they all agreed that Tim is not the most ethical car salesman out there to put it nicely. More

DO NOT EVEN TAKE A LOOK AT THIS PLACE!!! Bought a 2008 Mercedes Benz c300. Never ending problems from the minute I drove off the lot to only bring it back the very next day. Can not understan Bought a 2008 Mercedes Benz c300. Never ending problems from the minute I drove off the lot to only bring it back the very next day. Can not understand how it passed the safety. It's like they sold you a broken car and when ever you have a problem, they fix it not only once but you'll end up bringing it back again for the same issue and on top of a new problem. This dealer ship sold be close down for fraud. The warranty is garbage too, it only pays up to $2500 and parts and labour for engine and transmission. When you call the manager, you can only get his voice mail and he will never return your calls. Right now I have never ending problems and bills that come along with it. I'm not even driving this car that I just bought 1 month ago. Issues that I'm having are: defective tires, engine light comes on, transmission skips, brake lights do not work, front headlights work sometimes. Heat does not always blow. Heat gauge goes up once you are stuck in traffic. They say it's "accident free"..... Another lie they tell you. If you are looking to buy a car to fix up, this place is for you. Otherwise DO NOT GO TO THIS PLACE, they should be close down for fraud!!!! More