
JP Motors
Burlington, ON
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773 Reviews of JP Motors
September 12th I came into the lot to look at the 2019 Golf GTI. Mike Liang was there to give me the details about the car and set up a test drive. I took it out and instantly fell in love with the car, I Golf GTI. Mike Liang was there to give me the details about the car and set up a test drive. I took it out and instantly fell in love with the car, I was extremely excited as this is my first time buying a car. The next day I call Mike in the afternoon to ask him about putting a deposit on the car. A few hours later, I come back to JP Motors to talk with Mike about my trade in, I was then told that I would have to drive to the other location to have the manager check out my vehicle. When I get back to the original location, I sit down with Mike, pull out my wallet to make the deposit, and Mike gets a call from his manager saying that they already sold the car to a customer that came in to test drive the car minutes before I showed up to make my deposit. On the first day I met Mike he told me that all sales are first come first serve, which apparently is not true. It is clear that JP Motors has no regard for customer service and their only mission is to sell as many cars as possible. Obviously Mike's manager did not see my father eye-balling the 2016 X4 in the showroom, as he is also in the market for a vehicle. This probably explains why JP Motors pulled the chair out from under me. More
We are return customers, and for good reason. JP Motors is an honest, reputable company, that endevours to make customer satisfaction a priority. We had a few "xxxx-ups" with our car, but they JP Motors is an honest, reputable company, that endevours to make customer satisfaction a priority. We had a few "xxxx-ups" with our car, but they dealt with these unforseen issues promptly and treated us well. More
Sasha was fantastic! She really makes everything comfortable. Almost forgot I was buying a car. Honest, direct, & informative. I had a very pleasant experience. 10/10 As She really makes everything comfortable. Almost forgot I was buying a car. Honest, direct, & informative. I had a very pleasant experience. 10/10 Ask for Sasha Barnes. More
Connie and Sasha were amazing! everything went so smoothly!! Thank you ladies very much. I am so happy with my new car. I have been buying and trading with Jp for about 14 years! I everything went so smoothly!! Thank you ladies very much. I am so happy with my new car. I have been buying and trading with Jp for about 14 years! I will be staying here! always More
Purchased a Volvo 2020 S90 Inscription with 1,000kms for my wife. Had the car shipped to Halifax. Beautifully car and excellent after sales support. Very happy with the car and JP Motor Sales support. We ha my wife. Had the car shipped to Halifax. Beautifully car and excellent after sales support. Very happy with the car and JP Motor Sales support. We had a couple of after sales issues and Krista took care of everything. I highly recommend JP Motor Sales and will definitely buy from them again! More
Bought a vehicle from them. It has been nothing but a nightmare as it's been in the shop every few weeks since the day I bought it. I'm sure I've spent more in repairs than I di It has been nothing but a nightmare as it's been in the shop every few weeks since the day I bought it. I'm sure I've spent more in repairs than I did to buy the thing. I feel totally ripped off! I assumed they'd do a better job of checking the vehicles they sell so such things don't happen. I had a look through their Google reviews and wish I had done so before buying from them. Many feel the same way as I do. Not only will I never purchase a vehicle for them again, I'll be sure to spread the word far and wide about the "quality" of vehicle I purchased from them. Disgusting! More
I am always surprised by the level of excellence that Keith and Rob give me every time that I visit their service department. I was there a few months back...the courtesy and respect given to me is se Keith and Rob give me every time that I visit their service department. I was there a few months back...the courtesy and respect given to me is seldom found anymore. They are thorough, give attention to detail, honest, and they have excellent follow up. My plan is to buy from this company whenever I need the next vehicle...and to recommend them to everyone! More
I do not recommend. At the time of sale they are professionals. So then, bad. I don't understand how a company that has a mechanic shop sells defective cars. disappo At the time of sale they are professionals. So then, bad. I don't understand how a company that has a mechanic shop sells defective cars. disappointing. More
What a wonderful experience dealing with Zainab and salesmen at JP motors. Zainab went above and beyond to make sure I had the vehicle I wanted and that I was happy. I would recommend JP motors to anyo salesmen at JP motors. Zainab went above and beyond to make sure I had the vehicle I wanted and that I was happy. I would recommend JP motors to anyone looking to buy a vehicle. Thanks to a wonderful team. Connie More