INFINITI Downtown

The new location was hard to find and navigate but I will know for the next time - I have been driving and receiving service from Ininiti for 30 years and I have always found the service and staff to be extr know for the next time - I have been driving and receiving service from Ininiti for 30 years and I have always found the service and staff to be extremely pleasant, honest and accommodating. More

Amazing dealership. They answered all my questions without putting any pressure. I am very happy with my new car. Thanks guys! They answered all my questions without putting any pressure. I am very happy with my new car. Thanks guys! More

Awesome dealership. Highly recommend for anyone who wants professional and friendly service! My car was immaculate and they really helped me with choosing the right vehi Highly recommend for anyone who wants professional and friendly service! My car was immaculate and they really helped me with choosing the right vehicle. More

I worked with Payam at Infiniti Downtown. He was exceptional. He was patient and listened to our needs. He put us in a car that was perfect for our needs. I could not have asked for a better He was exceptional. He was patient and listened to our needs. He put us in a car that was perfect for our needs. I could not have asked for a better experience. Thanks Payam More

I am in love with my Qx50 2019, thanks to Mikhael Bandong for his honesty and dedication. We had a great experience!! Once again thank you for all your help Mikhael.. for his honesty and dedication. We had a great experience!! Once again thank you for all your help Mikhael.. More

The Infiniti brand is no longer the same. They over promise and under deliver. We had and wonderful salesperson at 401 Dixie and when he left, we were intro’d to someone who made very quick sale and ta promise and under deliver. We had and wonderful salesperson at 401 Dixie and when he left, we were intro’d to someone who made very quick sale and talked us into doing a service even before the process was completed. Now servicing at downtown Infiniti has become so horrible. Leia was always so pleasant and honest. This is why we always went for servicing there. We will never get another Infiniti again. The car we got had problems from day 1 and our salesperson lied to us and said everything was covered under warranty. They also blamed us for damages to our previous vehicle that was done by one of the service or salespeople. Our salesperson even admit to us it was their fault… the dispute is still going. It’s been a year More

Great experience every time I'm in to visit the dealership. Our Qx60 has been great for our family. dealership. Our Qx60 has been great for our family. More

Great Experience. The service advisors and the mechanics are professional and attentive. I would recommend this dealership to anyone. The waiting area is very comfortable also are professional and attentive. I would recommend this dealership to anyone. The waiting area is very comfortable also More

Jason, Rada, and Hani were terrific to deal with. I had been getting my 2015 Q50 serviced there for 5 years before recently making my first purchase of the 2022 QX55. Looking forward to seeing the new deal been getting my 2015 Q50 serviced there for 5 years before recently making my first purchase of the 2022 QX55. Looking forward to seeing the new dealership soon. More

Rada, Jason and Zaid were all outstanding. they made me feel at home. They not only understood my need correctly but also recommended the right vehicles for my selection. They took care of the financial pr feel at home. They not only understood my need correctly but also recommended the right vehicles for my selection. They took care of the financial process, provided me loaner, took care of the paperwork in a professional and convenient manner. The vehicle was handed over clean/detailed, Thoroughly went through features, followed up a few times even after delivering the vehicle. Very cooperative, professional and pleasant behavior. Truly made me feel at home. I especially want to thank RADA, ZIAD and JASON for handling matters to my complete satisfactions and happiness. The rest of the staff was courteous as well :) I have already recommended few people to this dealership :) More