INFINITI Downtown

Do Not purchase the Extended Warranty, it's not worth the paper it's written on. I took my 2018 Q60 with 92,000 KM due to black smoke coming out of the exhaust. They informed me that the car requires a new paper it's written on. I took my 2018 Q60 with 92,000 KM due to black smoke coming out of the exhaust. They informed me that the car requires a new engine for the amount of 18, 135.73 plus HST I spoke with Infiniti head office, they were not interested in speaking with me regarding the vehicle. I would never purchase a Infiniti product again! More

BEST SERVICE EVER! !!!!!!!!!!!!!!!! Infiniti Downtown, particularly San in Service, makes car repair and service into an art. The level of service is unbelievable. If !!!!!!!!!!!!!!!! Infiniti Downtown, particularly San in Service, makes car repair and service into an art. The level of service is unbelievable. If there were 6 stars, I'd click 6. More

Friendly knowledgeable service team. They treat you with the utmost respect and want to make you happy. They treat you with the utmost respect and want to make you happy. More

Exceptional service. Great effort was made to explain everything and meet my financial and delivery time goals. Great effort was made to explain everything and meet my financial and delivery time goals. More

We had an excellent experience. Very professional, friendly and knowledgeable staff.All the informations concerning the new vehicle were offered.Thank you Infinity Downtown !! Very professional, friendly and knowledgeable staff.All the informations concerning the new vehicle were offered.Thank you Infinity Downtown !! More

everything was done excellent. I recommend to anyone for their service. They came and pick my car up for service and offered a vehicle to use until they bring my car back. I recommend to anyone for their service. They came and pick my car up for service and offered a vehicle to use until they bring my car back. More

They are the absolute best in the industry, I trust them with my car and send everyone I know to them. They are people you can trust. Stefan and company are great with my car and send everyone I know to them. They are people you can trust. Stefan and company are great More

It's difficult to know who is calling from Downtown Infiniti no extension number on my telephone. Infiniti no extension number on my telephone. More

Service is prompt and well done . Shuttle service is usually provided both ways . Service is much better at the new location at 77 East Don Roadway as opposed to previous location Shuttle service is usually provided both ways . Service is much better at the new location at 77 East Don Roadway as opposed to previous location on Front Street . I would not hesitate to take my car back for service at this location . More

The service team and the technicians I dealt with were patient and respectful in dealing with my concerns and addressed the issues within the timeline they provided. Great work San and Mas, my Q50S is run patient and respectful in dealing with my concerns and addressed the issues within the timeline they provided. Great work San and Mas, my Q50S is running as smoothly as when first purchased the car. More