Hyundai on Hunt Club

I have a 2005 Hyundai Elantra. This year I decided to I have a 2005 Hyundai Elantra. This year I decided to bring my car to put the winter tires and do alignment on it. After first work, I notice the ca I have a 2005 Hyundai Elantra. This year I decided to bring my car to put the winter tires and do alignment on it. After first work, I notice the car was pulling to the left and shaking when more than 100 Km/h. I had to come again, they rotated the tires and told the car was going to pull to the right, and that I have to go back to do the complete fix. I went again, they rotated tires and balanced them again, after that, the car is still pulling a little to the right and shaking when I'm in gear 1 or 2 or after 100 Km/h. I was told the problem is the tires and that I have to buy new tires. Unacceptable. I bought these tires last year and I didn't have any issues. That's the reason I'm afraid to bring my cars to the dealers. Service sucks. More

Absolute nightmare of a shop with inept mechanics and a service staff that could not give a **** if you paid them with laxatives. Sorry for the long winded post. Back story, at the time, my Marathon Blu service staff that could not give a **** if you paid them with laxatives. Sorry for the long winded post. Back story, at the time, my Marathon Blue VT is 13 days old and has ~1800km on it (and according to my girl, I love the car more then her. But thats another story fellas) I go out Monday morning (my day off) to my car and see my right front tire sitting really low. I fill it with air, figure i picked up a nail or something and take it to my local dealer Hyundai On Hunt Club figuring they'll tell me whats wrong with the tire, patch it if need be, i pay my money and I go about my merry way. I stop by and am accommodated rather quickly by Mike, one of the service writers. I am told Hyundai does not provide loaner vehicles but I would be welcome to wait. I get a book out of my car and about half an hour later am told there is nothing in the tire, there does not appear to be any leaks and it was probably somebody messing with me. This doesn't sit well with me and I ask them if it was possibly a leak around the bead and if they could pull the tire from the rim, re-seal it and reinstall it. I am told since there appears to be no issues with the tire, this would be done at my expense. I decline figuring they have looked at the wheel and they should know what they're talking about. No charge for looking at it, I thank them and I'm on my way. I head to McDonalds, grab lunch, go home, watch a couple shows on tv and head back out to my car intending on going to the golf club and play a quick nine. Walk into the garage AND THE TIRE IS FLAT. So now I'm pissed. I Call Mike back, and he kinda laughs when I tell him who I am and says "let me guess, tires flat again". Why yes jerk-off, it is indeed and I fail to see the humour. So I fill it with air and bring it back in (trip number 2...in less then 4 hours). We talk, Mike gets a mechanic to take the car in right away, takes the wheel off the car, the tire off the rim, installs a new valve stem and reseals the tire. I am told there is still nothing wrong with the tire, and the valve was replaced as a precautionary measure. I leave as I am in a hurry for dinner with my fiancee at a friends house. I spend a few hours at his place and when I come out at night, the tire looks ok, but it's dark and I didn't bring a gauge with me. On the highway home the car is pulling hard to the right and I know the tire is low. I get it home, and we get out of the car and you can HEAR the air coming out of it. Now I'm really pissed off, but it's 9pm and what can I do? Next morning I call my good ol pal Mike and tell him I've called roadside, they're coming to get the car and I'll be there shortly. When the tow truck driver shows up, he does a walk around of the car to sign off on pre-existing damage to cover him for liability before he straps it down. No problem. He goes all over the car commenting on how nice it is, and how nice the blue is, and he stops at my flat front tire and points out that there are gouges taken out of the rim (and I know for a fact they were mint as I've never street park so curbing is not a viable problem. They look like tool marks!! When i get to the dealer, I tell Mike to come outside before the driver takes it off the truck so he can see that a) that rim wasn't strapped down on the truck so it couldn't be the driver who damaged them and b) that he's going to come inside and order me a new rim! He looks at me with a smirk and says "well sir, if this is how we're going to begin todays visit, i will not deal with you but will forward you to my manager" and walks away! Manager comes outside, looks at it and says "well, I'll send the rim out to be refinished and you'll never even know there was any damage" me: "no thank you. the car is 14 days old as of today, you damaged the rim, you replace it." manager: "Well, It's going to take me a couple of days to replace the rim, get it back this afternoon if it's refinished." me: "then i'll take a demo for a few days, as you will be replacing the rim. this is the third trip in 2 days I've made for a leaking tire. If you service department can't fix a leaking tire, how am I supposed to have faith that they are competent enough to do service work like oil changed without somehow damaging the car? How about major work? What if I have an internal failure, will they be able to do that in one visit? THis is ridiculous that I am here three times, twice told there were no issues and the last time, the wheel was DAMAGED I would prefer to have my car back tonight, so if you could snag a rim from one of the 3 VT's i saw sitting in your lot not even pdi'd yet and put it on my car for me so I can have it back today and not have this be a 3 day long affair for a flat tire, i'd appreciate it." Manager calls Enterprise and gives me a purchase order to bill a rental to the dealer. I get the keys to my 2013 Jetta for the day and off I go. 5 hours later, service manager calls me and tells me the car is ready for pick up. They still couldn't identify any issues with my old tire and rim, but replaced the tire and the rim with brand new ones and hopefully I won't have any issues. To be fair, the manager is an all around good guy who seemed pissed when I told him my issues, but really, three trips for a flat tire and damage?! I will not be back. The best part? The next evening i get a phone call from the dealer telling me they're having a customer appreciation night and are inviting "all of their valued clients" in for a big sale. I couldn't help but laugh. Then hangup. Local guys, take your money elsewhere. More