
Hyundai on Hunt Club
Ottawa, ON
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959 Reviews of Hyundai on Hunt Club
Brought my car in for tire change with brand new tires and hub caps. Got my car back with only three hub caps and one they could not find; I hadent even left the dealership yet. On the way home I lost ano and hub caps. Got my car back with only three hub caps and one they could not find; I hadent even left the dealership yet. On the way home I lost another and could not locate it, I left a voicemail immediately. They found the one 'on the side of the building' the next day. Their "solution" was for me to take my remaining three hub caps and go back to where I got them ask ask for a refund because they 'do not fit'. That doesn't make any sense. The mechanic I got them from said they fit. It matched the size with the ones that came off. It was a 16" hub cap on R16 wheels. The other two are more than secure and in place. Supposed to get a call yesterday about this and no one called. From reading the other reviews I am sure no one will ever call me. They took 4 brand new hub caps and with their own IMPROPER INSTALLATION lost two of them off the vehicle. More
3 weeks in a row tried to get my car in for a simple oil change and to address a factory recall. 1st week had to reschedule do to recall making it inconvenient timing wise. 2nd apt/week was told at my appoi change and to address a factory recall. 1st week had to reschedule do to recall making it inconvenient timing wise. 2nd apt/week was told at my appointment time, 2 PM, that the car would be ready at 6PM or possibly the next morning!?!?! After a discussion with the "service" personnel, it was agreed for me to reschedule yet again for the next week and they would make a note in the booking that I was scheduling for a specific time. 3rd time, today, I was told that I would have a 2 1/2 hour wait minimum! Apparently appointments only apply to the vehicle intake paperwork, and not for the actual "service" despite previous arrangements. It's clear they don't understand what the term means. After all the attempts at coercing me to get "required (small print: by the dealer only, not warrantee) maintenance", the constantly poor maintenance experiences and the initial poor sales experience, I have only myself to blame for sticking with this dealership. Learn from my experiences and stay away from this place. More
I highy recommend Reg Pulfer as the sales guy for your next vehicle purchase. Reg has been our sales man on 4 different vehicles over the past 7 years. In the past 2 months we have brought 2 used vehicles next vehicle purchase. Reg has been our sales man on 4 different vehicles over the past 7 years. In the past 2 months we have brought 2 used vehicles to better suit our family's changing requirements and most recently to replace a vehicle lost in an accident. All those cars have been rock solid and Reg has guided us through the process, with a kind and patient disposition treating us with courtesy and respect every step of the way. Awesome Job, Reggie! We will be looking for you down the road if we have a need for a new or used vehicle. Thank you Sir! Gary Hoffe More
We bought our first Hyundai 2021 Santa Fe from Tran. What a great and knowledgeable person Tran is. He made sure that all our questions were answered. We also want to thank Moustapha for his honest o What a great and knowledgeable person Tran is. He made sure that all our questions were answered. We also want to thank Moustapha for his honest opinion - greatly appreciated and refreshing to have a person that honest and a great customer services. Both Tran and Moustapha made our first time buying experience one that we will never forget. Thank you Hyundai on Hunt Clud. Lise and Joe. More
I had the best experience with Reg! It was my first car Corolla Le 2016 and seriously I'm soo happy that I bought it with him! He was so nice with me and explain everything and always had a great smile! If Corolla Le 2016 and seriously I'm soo happy that I bought it with him! He was so nice with me and explain everything and always had a great smile! If I ever change my car I would go back and see him 100% without thinking!! Good job Reg! More
Reg has been selling vehicles to my family for over 15 years. We have always been treated with the utmost respect, care and understanding of our wants and needs. I could not ask for a better experience fr years. We have always been treated with the utmost respect, care and understanding of our wants and needs. I could not ask for a better experience from the attention to detail, the willingness to listen, and the thorough explanations given. The dealership was very timely in getting everything done and the experience was perfect. More
Best non pressure sales I've ever experience, Reggie gave us the time and space to make out decision, and the quality of service never faltered! gave us the time and space to make out decision, and the quality of service never faltered! More
The staff were very friendly and helpful, and went above and beyond to provide great service, Reg in particular. I was a first time buyer and they made it easy, I would definitely recommend them to anyone l and beyond to provide great service, Reg in particular. I was a first time buyer and they made it easy, I would definitely recommend them to anyone looking for friendly, competent service. More
Reg Pulfer is a great salesperson, he is being very polite, friendly, helpful and nice. Overall Great service. Quick response. Helped me to decide the car by suggesting various pros and cons of differe polite, friendly, helpful and nice. Overall Great service. Quick response. Helped me to decide the car by suggesting various pros and cons of different cars. More