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Hyundai on Hunt Club
Ottawa, ON
956 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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956 Reviews of Hyundai on Hunt Club
December 24, 2014
Awesome Customer Service! Hussein Hassan and Jesse were awesome to work with, they've made my car shopping experience less stressful. Thank you for making this a wonderful expe Hussein Hassan and Jesse were awesome to work with, they've made my car shopping experience less stressful. Thank you for making this a wonderful experience!! :) More
by Sophie
Employees Worked With
Jesse Della Vedova, Hussein Hassan
December 21, 2014
Happy costumer ! Had a great experience! Vince really did amazing with the sale he showed me lots of options and help me work within my budget, which was perfect, & no Had a great experience! Vince really did amazing with the sale he showed me lots of options and help me work within my budget, which was perfect, & now I have a much better car. He was super friendly and I would recommend him to anyone! Thanks Vince More
by Sherry
Employees Worked With
Vince Wienecke
December 20, 2014
Excellent Service Randy was excellent. I met with him and he, along with Eli, worked within my budget to get me a beautiful car that I am loving! He was knowledgeable a Randy was excellent. I met with him and he, along with Eli, worked within my budget to get me a beautiful car that I am loving! He was knowledgeable and patient and I would recommend him to anyone I knew looking for a new car. More
by ToomeyJ
Employees Worked With
Nabil, Eli Nassrallah, Randy Haddad
December 18, 2014
Outstanding customer service! This was not my first car purchase but was definitely the best customer service I have ever received. I recently bought a Hyundai Elantra from Adam Fa This was not my first car purchase but was definitely the best customer service I have ever received. I recently bought a Hyundai Elantra from Adam Fata. He was very patient and took the time to listen to my needs and answered all of my questions. He was very friendly, knowledgeable and professional which made me comfortable in making my purchase. At the time of delivery Adam took the time to explain the features of my new car in great detail and even followed up the next day to see how I was enjoying the car and to ask if I had any further questions. He made me feel like a valued customer and I will definitely recommend Adam at Dilawri on Hunt Club to my friends and family. More
by SDinelle
Employees Worked With
Ahmed mustapha, Adam Fata
December 16, 2014
Reg is a great guy and a great salesperson This is our third Hyundai and second from Reg! We were happy to get transferred to him and appreciated his honesty and excellent service. He comes This is our third Hyundai and second from Reg! We were happy to get transferred to him and appreciated his honesty and excellent service. He comes highly recommended by us. More
by THunder737
Employees Worked With
Reg Pulfer
December 16, 2014
Great Team! Amin knew his stuff and was very helpful. Tim made sure we secured financing at an acceptable rate even though someone probably had to be convinced a Amin knew his stuff and was very helpful. Tim made sure we secured financing at an acceptable rate even though someone probably had to be convinced a little. Look forward to many more years of dealing with the dealership for all my vehicle needs. More
by JKMCR
Employees Worked With
Tim , Eli Nassrallah, Amin Omer
December 12, 2014
My experience at Hyundai on West Hunt Club with Tran Tuan was AMAZING. Not only was he very pleasant to deal with it, he was helpful, patient, and very friendly. I at Hyundai on West Hunt Club with Tran Tuan was AMAZING. Not only was he very pleasant to deal with it, he was helpful, patient, and very friendly. I have nothing but good words to say about my experience. I will definitely be recommanding all my friends and family to shop at Hyundai on West Hunt Club and to deal with Tran. He made my experience on buying my first brand new car one I will not forget. Tran is the best salesperson my boyfriend and I have ever dealt with. I want to thank Tran for all his help! -Stacey Proulx More
by staceprou
Employees Worked With
Tran Tuan
December 02, 2014
Terrible customer service. Everything is the customers fault I bought my 2013 Elantra in Nov 2012. They had me fill out a customer satisfaction survey within days of receiving my car, which was very smart on the I bought my 2013 Elantra in Nov 2012. They had me fill out a customer satisfaction survey within days of receiving my car, which was very smart on their part. From that day on it’s been nothing but problems and aggravation from the service department. For starters, my salesperson talked me into the rust preventing module. Within the first year of ownership I noticed a couple rust spots on the car. One on the front hood from an obvious stone chip, and one on the rear truck lid. I called the service department to arrange a scheduled oil change and mentioned I wanted them to take a look at it. Before even seeing the car, the guy on the phone said “we can look at it, but its probably not covered. We will have to take pictures, and send it off to the company and see ” I brought them the car, dropped it off at 9am with an understanding I’d have it back in a couple hours. At 4pm I called back to see what progress had been made and surprise my car was ready. When I got to the service desk a young guy handed my keys to me and said “all fixed”. I walked outside, looked over my car and absolutely nothing had been done. I walked back in, explained that nothing was fixed, and the same guy now knew nothing about why I was in for service. Another gentlemen told him to go outside and take pictures. I was not impressed, but decided I’d wait to hear about what would be done. Before I even got home I had a message saying that they were not covering the rust damage, because it was some type of rust that wasn’t covered? I called back and explained how the person who sold me on this module was promising me it would work, and if it didn’t I would be covered. The guy simply stated, “it goes to another company, and they’re not covering it.” My next service appointment was booked to swap my winter tires back to summer. I had to cancel that appointment the night before because my father passed away suddenly. I called in the middle of the night, left a message. I never heard back. I called weeks later to reschedule, and the guy laughingly said we’re booked for weeks. I changed the tires myself. This last service, they texted my phone 4 times asking me to call and book an overdue appointment. I booked the appointment for oil change and tire swap. They called me at 10am saying it would be around $200.00 for the service required. At 1pm they called back saying it would be $900.00 because of unexplained damage to the breaks, while still trying to sell me on a coolant flush. I asked how a car with 40,000 km would require a complete brake replacement, and they couldn’t give me an answer. They essentially blamed me, asking “did you drive with the parking break on?” When I went to pick up the car I asked to speak to the service manager. I explained that since the passing of my father, the vehicle had barely been driven and that I couldn’t understand this unexplainable break damage. He than said “it’s probably because the vehicle wasn’t driven.” I was shocked. I re-explained all of my previous frustrations, because he was new to the location. He came outside with me to look at the rust damage, and explained that I must have closed my truck on a rock- which chipped the paint causing the rust. He completely blamed everything on me, and gave explanations that made little to no sense. How does a rock get into the truck lid frame? How does not driving a car ruin the breaks? I told him to think about a resolution and get back to me. Four days later, still haven’t heard. I honestly believe I’ve been ripped off, and the service department at Hunt Club Hyundai think their clients are stupid. I would never suggest buying from them, and tell everyone who will listen to avoid this place. They’ll say whatever to get you in, but nothing to keep you happy. More
by nick villeneuve
Employees Worked With
Amin Omer
December 01, 2014
Great Experience! Eric was a great to work with! He had great knowledge about all the vehicles, and made me feel comfortable in my decision to purchase a new Hyundai El Eric was a great to work with! He had great knowledge about all the vehicles, and made me feel comfortable in my decision to purchase a new Hyundai Elantra! Will 100% be recommending Eric, as well as Hyundai on Hunt Club to friends and family looking to purchase a vehicle in the future! :) More
by laney29
Employees Worked With
Eric Almeida
November 30, 2014
Great car buying experience Thanks to Vince, Johnny and Eli for being supportive and accommodating throughout the car buying process. I have recommended them to friends and would Thanks to Vince, Johnny and Eli for being supportive and accommodating throughout the car buying process. I have recommended them to friends and would buy from them again. More
by Ernesto Bottero
Employees Worked With
Johnny Younes, Eli Nassrallah, Vince Wienecke
