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Hyundai on Hunt Club
Ottawa, ON
961 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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961 Reviews of Hyundai on Hunt Club
June 24, 2015
Sales Services I received excellent sales services during the purchase of my new car. The sales person is friendly and honest. He was able to answer my questions, co I received excellent sales services during the purchase of my new car. The sales person is friendly and honest. He was able to answer my questions, concerns and tried his best in meeting my requirements. I have no hesitation in recommending him to my friends when they plan to purchase new car. More
by alau118
Employees Worked With
Tran Tuan
June 23, 2015
Awful service by a totally inept anti-service department Hyundai on hunt club has without a doubt, the worst customer service I have ever dealt with. Once they have your money they could care less about the Hyundai on hunt club has without a doubt, the worst customer service I have ever dealt with. Once they have your money they could care less about the customer. The service department is unbelievably slow, if you book an appointment for an oil change be prepared to wait minumum an hour and sometimes two before your oil is changed (what is the point of having an appointment?) While you are there also be prepared for them to upsell you on expensive things you do not need. If I could go back in time I would avoid this place like the plague. I do not recommend buying a pre paid oil package unless you like waiting 2 hours for a simple oil change. I do not trust them to even do my oil properly so any other service work is out of the question. They seem to cycle through service managers pretty quickly but without any improvement. WORST EXPERIENCE EVER. More
by Sheld0n?
Employees Worked With
Doesnt matter they are all the same.
June 23, 2015
They make it easy! Great experience from start to finish. Fast and friendly sales team works hard to get you what you want. Fair and honest pricing with incredible Hyund Great experience from start to finish. Fast and friendly sales team works hard to get you what you want. Fair and honest pricing with incredible Hyundai warranties and even great extras like winter tires, and free oil changes for 5 years!! On pickup of new vehicle they make sure you feel at home in your new car. 10/10 experience! Keep up the awesome work. More
by TRTRsquared
Employees Worked With
Adam Fata
June 19, 2015
Great people Very helpful people. Service was great and not pushy. Very informative and tried to accommodate our needs and our schedule. Vince was very helpful and Very helpful people. Service was great and not pushy. Very informative and tried to accommodate our needs and our schedule. Vince was very helpful and made sure we got what we wanted More
by James
Employees Worked With
Vince Wienecke
June 16, 2015
Another great purchase This was the third vehicle my wife and I have purchased from this same dealership. All three times we dealt with the same sales rep, Eric (whom we as This was the third vehicle my wife and I have purchased from this same dealership. All three times we dealt with the same sales rep, Eric (whom we asked for by name after working with him the first time). After being to other dealerships, we found the experience here to be the best. We always feel welcome and actually have a good time when there. We feel at ease and have no trouble working out a deal every time. We have told family and friends to go here for their next cars and have had some end up purchasing from this dealership as well. Keep up the great work! More
by Richard G.
Employees Worked With
Eric Almeida
June 12, 2015
Any better I couldn't stand it! Exceeded my expectations! Had been searching for the perfect Sante Fe AWD vehicle for a number of wks - visited multiple dealers, but with nothing but frustrating results and w Had been searching for the perfect Sante Fe AWD vehicle for a number of wks - visited multiple dealers, but with nothing but frustrating results and wasted time. Was giving up hope when I visited the Hunt Club Hyundai dealer. What a Pleasant experience from the get go. Tony (Sale rep) was So reassuring and encouraging. Promised me he'd find something and true to his word I got a call later that day. Within 24 hrs. the deal was virtually sealed; exceeded my expectations. The Business Manager, Ahmed was equally welcoming and helpful and made the purchase experience stress free....just what I needed after a few frustrating wks of searching. Would Gladly recommend this dealer to anyone!! More
by Lorin776
Employees Worked With
Ahmed Mustapha / Business Mgr, Tony Nehme
June 11, 2015
Friendly and to the point My dealings with Mr Tran and Hunt Club Hyundai were very pleasant. Tran was knowledgeable and helpful. He was up front about costs and made an effort My dealings with Mr Tran and Hunt Club Hyundai were very pleasant. Tran was knowledgeable and helpful. He was up front about costs and made an effort to ensure the new car was completely understood by both my wife and myself and well serviced before pick-up. Thanks again. More
by dmx
Employees Worked With
Tran Tuan
June 09, 2015
pleasant and professional pleasant , professional, quick, and I got exactly what I wanted and what was promised. Vince was good. If I had one negative I would have like to have pleasant , professional, quick, and I got exactly what I wanted and what was promised. Vince was good. If I had one negative I would have like to have gotten more for my trade.. More
by cargal
Employees Worked With
Vince Wienecke
June 08, 2015
No customer service what so ever, very rude. Went to this dealership to buy a santa fe xl. Once we signed on the dotted line and paid our deposit, it was like we didn't exist anymore. We were tol Went to this dealership to buy a santa fe xl. Once we signed on the dotted line and paid our deposit, it was like we didn't exist anymore. We were told it would take 4 weeks for car to arrive (maybe 6, but it never takes 6 they said), well it took over 7 weeks, and during that time we had no info from them. We called and left messages, no return calls, we went in to the showroom, and were told the eta kept moving. The worst though was when they finally said the car was in on a Friday morning, we went in to finalize paper work, and were told we could pick up the car the following week, because they had to install the bug deflector and cross rails, which THEY DIDN'T HAVE IN STOCK, after almost 8 weeks!! When we inquired about their complete lack of service and asked what they could do to make it up to us we were insulted, then the supposed director of sales (that's a joke) jesse della vefova, came in, refused to talk about our concerns, told me I had no right to talk about customer issues, well that was it, I asked for my deposit back, and was then told to "Get out of his dealership". So sale lost to them, and Hyundai had lost as many people as I can influence into not buying them, at least do not go to this dealership, they just don't care about customers. More
by pvs1313
Employees Worked With
Jesse Della Vedova, Eli Nassrallah
June 06, 2015
overall satisfied, with qualifications I bought a "mint" certified used car, Hyundai Tuscon, 2011, 61000km, with snow tires. When we got the car home, after 121 point inspection, there was I bought a "mint" certified used car, Hyundai Tuscon, 2011, 61000km, with snow tires. When we got the car home, after 121 point inspection, there was a pronounced clicking from the front right brake, took it in and the car needed new brakepads, both sides! Missed a morning of work I did not anticipate. However, the brake job was done free of charge, and I really liked the service department, no questions asked. However it did make me question the 121 point inspection, and the term "certified". Also, it cost me $150 or so to get an extra key fob, including programming, as previous owner turned in only one, so to me this raised the purchase price of the car. So, I am wary of this car purchase, and am keeping fingers crossed. Eric was great, friendly and helpful, I found his manager who had to sign of on the deal, was exasperated with me, and a bit overbearing and patronizing unfortunately. More
by gca
Employees Worked With
Eric Almeida
