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Hyundai on Hunt Club

Ottawa, ON

2.8
961 Reviews

390 West Hunt Club Road

Ottawa, ON

K2E 1A5

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961 Reviews of Hyundai on Hunt Club

June 06, 2015

Knowledgeable and efficient Reg was amazing. He is so knowledgeable, honest and really listened to our needs. I felt he was honest and got us the best deal he could. He took the More

by Donna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reg Pulfer
June 05, 2015

Amazing Experience!! We had an incredibly amazing experience working with Vince and Nabil when we bought our 2015 Santa Fe Sport. Vince is a very knowledgeable salesman More

by Proud Owner of a 2015 Santa Fe Sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil, Vince Wienecke
June 05, 2015

pleased with our experience over the years For many years my family has been buying cars from West Hunt Club Hyundai. My brother had a Tiburon, my parents an Elantra then a Sonata which they st More

by proud new car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Eric Almeida
June 04, 2015

Slow process but worth the wait Despite having to wait a little longer for our vehicle, the team was very courteous and professional. All we dealt with seemed genuinely interested i More

by New car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Boileau, Tony Nehme
June 03, 2015

Very Poor Experience My experience with this dealership was not very good. My salesman was very nice but I was very disappointed with the service. My pickup date was del More

by R.N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Nehme
Jun 04, 2015 -

Hyundai on Hunt Club responded

Hi My name is Eli Nassrallah, I am one of the Sales Managers at Hyundai on Hunt Club. Please reply with a date you would like to come in and meet so that we can further discuss the issues you have had at our dealership. I look forward to meeting with you and resolving these issues.

Jun 04, 2015 -

R.N. responded

I will be in tomorrow at 10:00, a part still needs to be replaced and the vehicle needs to be checked for a rattling noise. I am also disappointed that you being the sales manager never once came to talk to me while I was there to apologize for the poor service and the inconvenience I have had to deal with. My sister-in-law's father purchased a vehicle at your dealership and was shocked to hear about my experience because he had a good one there. He bought a brand new vehicle, maybe that is the difference. If you buy new you are treated better than if you buy used??

Jun 04, 2015 -

Hyundai on Hunt Club responded

I am sorry that a sales manager did not come out to speak to you when you were having these issues. And to answer your question it does not matter if someone buys a new or used vehicle. It is all the same and you should have had your issues addressed sooner then this. I have a meeting tomorrow morning from 10 a.m to 11 a.m. Will you be around after that?

Jun 04, 2015 -

R.N. responded

I am dropping it off at 10:00 and then plan on walking up to Don Cherry's to take my kids out for breakfast and come back and get it. So, it all depends on when it will be done.

Jun 04, 2015 -

Hyundai on Hunt Club responded

I should be out of my meeting by 11 a.m so please ask reception for me when you get back from Don Cherry's.

Jun 04, 2015 -

R.N. responded

Will do

June 02, 2015

Good. We find Eric very helpful and polite and friendly. He was quite patient in explaining the various hi tech options built in the model to us. We w More

by Abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Almeida
June 02, 2015

Incorrectly told me a service was covered under my warranty. On May 14, 2015, I brought my 2012 Hyundai Accent in for a standard fluid servicing, which is covered under my warranty. The sales representative who More

by JamesandKristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn White
May 28, 2015

Wow great experience! I had a great first time car buying experience at Hyundai on Hunt Club! I wasn’t expecting to buy a car when I visited the dealership because I just w More

by happylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fata
May 27, 2015

Great, knowledgeable, friendly experience I was wandering the lot, just browsing for a new vehicle after my car was on it's last legs. Adam Fata walked over and we began discussing current mod More

by Kmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fata
May 26, 2015

Fast and effective When I walked in the dealership I told Chris exactly what I wanted and he showed me a selection of used cars that I could choose from. I decided to ta More

by elicayen
Recommend Dealer
Yes
Employees Worked With
Eric Almeida
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