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Hyundai on Hunt Club

Ottawa, ON

2.8
961 Reviews

390 West Hunt Club Road

Ottawa, ON

K2E 1A5

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961 Reviews of Hyundai on Hunt Club

July 26, 2015

First car buying experience A few months ago I tried to finance a car from Honda and was met with distrust due to my age, they didn't trust me to finance a car thinking I wouldn' More

by alexia13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nehme
July 24, 2015

Great customer service! Vincent was a nice guy to deal with, pleasant under difficult circumstances. The car, to this point has been great... Excellent car for the price, More

by Carina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Nassrallah, Vince Wienecke
Jul 24, 2015 -

Hyundai on Hunt Club responded

Hi My name Is Eli and I am the General Manager at the Hyundai on Hunt Club. I am sorry to hear about your experience at our location and would like to set up a date to meet so that I can turn this situation around and make you a happy customer. Please call me at 613-688-3602 so that we can set up a convenient time to meet or just message me back and let me know. I look forward to hearing from you. Regards, Eli Nassrallah General Manager Hyundai on Hunt Club

Jul 24, 2015 -

Carina responded

Hi Eli, thank you for responding to the rating...however, we live in Brantford, ON - we bought the car while visiting family in the Ottawa area. So it would be difficult for us to bring the car in... Thanks, Carina

Jul 24, 2015 -

Hyundai on Hunt Club responded

If I set up a cleaning for you in your home town would you be a happy customer and take down this negative review?

Jul 24, 2015 -

Carina responded

Hi Eli, Yes, as long as the cleaning also means steam cleaning the seats and carpets and removal of tinting from front windows. We currently have an appointment for next Friday (31st) at Mike's auto spa...he will also be removing the tinting on the two front Windows...it's all scratched and damaged...the total price we've been quoted is $175+ taxes. Thanks, Carina

Jul 24, 2015 -

Hyundai on Hunt Club responded

Ok so please get this review taken off and send me the bill for the cleaning and I will send you back a cheque for $175 plus taxes. Regards,

Jul 25, 2015 -

Carina responded

Sounds good. What mailing address should I use, or would a picture of the receipt emailed to you suffice. Thanks, Carina

July 22, 2015

Trustworthy, courteous and Knowledgeable There was a reason why I purchased a second Hyundai from Dilawri. Franklin, my sales rep was extremely knowledgeable on my Sante Fe. The vehicle was o More

by Uwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodriguez, Franklin
July 21, 2015

Great Experience First time car buyer and I was surprised how well it went. Tony was great in helping me from start to finish. The numerous times I came in asking ques More

by Diny1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nehme
July 20, 2015

Great customer service! The sales consultant Frankie was a pleasure to deal with and made the whole buying experience worthwhile. There was a very large delay [over 2 month More

by 2015Tucsonowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Rodriguez, Eli Nassrallah
July 20, 2015

Great customer service Eric did a great job showing all cars and made it affordable for my needs. I am so happy with the new car purchase which I never thought I would ever More

by ggajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Almeida
July 20, 2015

Pleasant and freindly experience Never having bought a new vehicle before at a dealership, I have nothing to compare as to the experience at this dealership to another. I will say tha More

by Pav9143
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Almeida
July 18, 2015

My new santa fee Eric is a very good and nice salesperson I will go to him again if I need to refer a friend.He is very friendly. More

by Elaine2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Almeida
July 16, 2015

2015 Hyundai Elantra Our experience with Adam was great. The only thing that I was not impressed with was the cleaning of the vehicle. When I called Adam to tell him about More

by Hyundai Elantra 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fata
July 12, 2015

just what i wanted! Great costumer service! Did not pressure me on purchasing my vehicle. Answered all my questions and help understand all necessary information. The veh More

by appetiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fata
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