Hyundai of Regina

Fantastic Experience! I recently had an increase in family size and therefore needs and amoung other things needed a new vehicle. I went to all our dealerships use thrying I recently had an increase in family size and therefore needs and amoung other things needed a new vehicle. I went to all our dealerships use thrying to get an idea of what I would want and I stumbled into Hyundai of Regina and was happily greeted by Pat Windrum! I said I was sent so see Kevin Farebrother specifically and he was respectful of that and proceeded to show me the Hyundai options. I test drove the Tucsan and Santa Fe. Viewed a variety of packages and options. Pat Windrum answered all of my questions and then some! He was extremely helpful and genuinely cared about what needs me and my family had. I ended up purchasing the Santa Fe and Pat Windrum gave me "orientation" Which was awesome! Otherwise I may not have used all of the options. My vehicle came with. I also had a concern with my final price and unlike previous buying experience, I was able to voice my concerns and also be heard. The discrepancy was rectified immediately and I felt comfortable again! At Hyundai of Regina the customer IS ALWAYS RIGHT!! And what a releif! The way car buying should be :) Thank you Kevin Farebrother, Pat Windrum and Jaret Veresh More

Lied to me about extra life/disability insurance I was quoted by Michael a finance manager that the best rate he could find me was 5.9%. UNLESS I bought this extra insurance for $1800 then he could g I was quoted by Michael a finance manager that the best rate he could find me was 5.9%. UNLESS I bought this extra insurance for $1800 then he could get me 2.99%. Well that turned out to be a load of crap and I didn't figure it out until a year later. Now I'll get $700 back but I've lost $1100 of it. Basically insurance DOES NOT change the financing rate that a bank will give you. I've talked to BMO and they stated this is true. It's all a lie by the finance manager who probably gets a kickback from the finance company. More

" They care about me " I am so very happy with the service I have received at HYUNDAI in Regina. Several times I have had to phone the service mgr or other staff to explai I am so very happy with the service I have received at HYUNDAI in Regina. Several times I have had to phone the service mgr or other staff to explain some features on my 2015 Santa FE that I was not sure of. All staff consistently courteous and make me feel like they care. They definitely care about their customers. More

2015 HYUNDAI ELANTRA The best part of dealing with Kyle, Sales at Regina Hyundai was that not once did he talk down to me. In my past automobile dealings every sales or ma The best part of dealing with Kyle, Sales at Regina Hyundai was that not once did he talk down to me. In my past automobile dealings every sales or maintenance person has talked to "my husband" even though it was my car they were talking about. When John would direct them to discuss matters with me, they would still bypass me, no eye contact at all. Kyle spoke in general terms to both of us but understood from the get-go that the "deal" was up to me. Words cannot express how proud that made me feel. I did not purchase my car for that reason alone but it went a long way towards it. Thank you Kyle. More

Liked Them so Much I bought Two After less than stellar treatment at our local dealer, I decided to give these folks a try. From my first emails to Kevin Butler to picking up our San After less than stellar treatment at our local dealer, I decided to give these folks a try. From my first emails to Kevin Butler to picking up our Santa Fe Sport on New Years Eve, Kevin and Ryan Miller were absolute pleasure to deal with. When it came time to replace our other vehicle, a couple of quick calls with Kevin was all it took and we were away in our new Santa Fe XL. The best dealership experience I've had in a very long time. More

you need to find the right salesman!! This is my 2nd Santa fa vehicle. So far happy with it. What brought me back their was the salesman GARRY, an older gentleman whom I dealt with the fir This is my 2nd Santa fa vehicle. So far happy with it. What brought me back their was the salesman GARRY, an older gentleman whom I dealt with the first time. He is very professional, very caring of a person's needs. What is a turnoff for me is someone who is pushy and wants to make a sale ASAP. Garry is NOT AT ALL LIKE THAT!!he is friendly, curtious, very well mannered. He is someone that would try to help u, anyway he can.UNBELIEVABLE!!HE'S THE MAN TO SEE. More

they were awesome klye my salesperson was very helpful in picking me out a new car that would fit my business needs and price range reviewed everything with me polic klye my salesperson was very helpful in picking me out a new car that would fit my business needs and price range reviewed everything with me policies how everything in the car worked answered all my questions was an overall great buying experience. More

Terrible Service I was visiting Hyundai for a problem with my AC and a vent that wasn't adjusting on my 2013 VT. i dropped the car off at 9 am and was called back by 3 I was visiting Hyundai for a problem with my AC and a vent that wasn't adjusting on my 2013 VT. i dropped the car off at 9 am and was called back by 3 pm to go and pick up my car. So I went expecting the car to be fixed given everything is under warranty and to no surprise to me nothing was fixed. the tech said that the vent was fine and it still wasn't adjusting and the put more Freon in my condenser just to tell me that my condenser was damaged and leaking and it is not going to covered under warranty. they told me that it was due to a front end collision and upon further inspection from myself and my personal mechanic, half of my condenser is bent upwards. they also told me that there would be a $260 diagnostic fee on a part that should have been warrantied and they also told me that it was going to be $1200 to replace the condenser (that should be under warranty) even though it has not been in a front end collision since i have had it. i have talked to service and the general manager and they are not accommodating at all. Poor poor service for spending that amount of money. I do not recommend this dealership to anyone. nor will i bring my car to be serviced there ever. Dont get my wrong i love my VT but Hyundai of Regina needs to get their head out of their A##. More

Go out of their way to accommodate out of town customers My 2014 Hyundai Sante Fe is my third from this dealership. I have a 2:15 minute drive from home to Regina and they always find the best time for me t My 2014 Hyundai Sante Fe is my third from this dealership. I have a 2:15 minute drive from home to Regina and they always find the best time for me to come in for service. In addition, they will give me a vehicle to "test drive" for the day if they need my vehicle more than a couple of hours. That was extremely helpful when my daughter and I came in to do her pre-wedding shopping a couple of years ago. And when the vehicle had to stay in an extra day, they sent me home with a loaner and then brought my vehicle to me when the recall repairs were complete. A great deal on a vehicle doesn't mean a thing if you don't get great customer service with it. More

Activate engine check light on purpose for second visit I have bad experience with the service center three times. All three times were related to the check engine light issues. The purpose of the recent I have bad experience with the service center three times. All three times were related to the check engine light issues. The purpose of the recent visit was to replaced the spark plug and take care two of recall issues for my 2007 Entourage. After one day of completed service, the engine check light was on. I booked the appointment to find out why the engine check light was on after the service done. In the meantime, the light was on and off a couple of times. I hooked up the code reader and read the code as P0451 which is related to the evaporative emission control system. I searched online and find out that problem could be related to a disconnected hose to the purge line. It turned out the technician forgot to connect the hose back to the purge line and leading to the check engine light on. This is not a careless mistake and the technician did it on purpose so that I had to go back to the dealer for a second service. The same problem had been happened to me for the last two times. Even the technician apologized for his careless mistake, but I am sure they all did it on purpose. They are trying to rip you off on the second service since the diagnostic charge is around $ 90 for reading the computer code which can be done in 1 minute if you have the code reader.On top of the basic diagnotic charge, they charge you extra for fixing the engine check light issue. More