Hyundai West Island
Dorval, QC
Filter Reviews by Keyword
By Type
141 Reviews of Hyundai West Island
Very Happy Customer I bought my Hyundai Elantra at this dealership but was uncertain where to follow up with service, because there was another Hyundai Dealer much closer I bought my Hyundai Elantra at this dealership but was uncertain where to follow up with service, because there was another Hyundai Dealer much closer to where I live. I decided to 'try' Hyundai West Island (where I had purchased my Elantra) for my first servicing, thinking that if I wasn't pleased, I'd continue with the closer dealership near my home. To my surprise, EVERYONE here was so friendly, courteous, and obliging, which made me feel very comfortable. No one was out to be pushy with servicing just to make money! Whatever was suggested was absolutely truthful and valid. René was very helpful with his recommendations, as well as Kevin advising me. Louis was very knowledgeable with the job that he did, and Janelle was always attentive whenever I called. (Steve and Rak were also very hospitable and cordial for the short time that I had spoken to them.) Sophia, customer relations manager, was partly instrumental in my decision to continue here, and now HYUNDAI WEST ISLAND is my new home! I'm willing to travel twice as far to come here (compared to the other place), but it's certainly worth it. In other words, I'm 'going the extra mile' to come here, and the employees are 'going the extra mile' to do things right and to serve me well. I've noticed that they go out of their way to satisfy their clients. More
Outstanding Professional, friendly, knowledgeable, detailed and well organized describe the efficient and dynamic Hyundai West Island team of Ziad, Hikmat and Kar Professional, friendly, knowledgeable, detailed and well organized describe the efficient and dynamic Hyundai West Island team of Ziad, Hikmat and Karine.Their excellent customer service reinforced our decision to purchase an Elantra GT-GLS. We love the drive and the sporty look of our car and definitely recommend a visit to this dealership. A five star experience from start to finish! More
Amazing service and people We bought our first Hyundai from here in 2012 and went back a couple of weeks ago to to trade it in for a newer model. The service was excellent from We bought our first Hyundai from here in 2012 and went back a couple of weeks ago to to trade it in for a newer model. The service was excellent from start to finish, when we walked out with exactly what we wanted, both in a car and for our budget. Thank you to Hikmat, Ziad and Dani for the excellent service, and especially to Sophia for entertaining our children for almost 3 hours whilst we were going through our decision making process. This dealership is not only family friendly, but filled with great people so I will definitely be coming back to get my car serviced here! If you are looking for a Hyundai, I would highly recommend purchasing it from here! More
Service I love being served by Steve Guntrip, he always makes my day. If he isn't there I'll wait for Mike Houtman. He is very calm and takes the time to expl I love being served by Steve Guntrip, he always makes my day. If he isn't there I'll wait for Mike Houtman. He is very calm and takes the time to explain what needs to be done in a language I understand. If the technicians find additional problems Mike comes out tells you everything found, what needs to be fix immediately and what can wait. He also gives you a heads up on how much extra time you'll be waiting. More
service excellent Jai ete changé mon pneu d hiver , en possant mes pneus d ete ils sont remarquer un probleme!! Rapidement il lont regler , super service chaque fois. J Jai ete changé mon pneu d hiver , en possant mes pneus d ete ils sont remarquer un probleme!! Rapidement il lont regler , super service chaque fois. Je reviens a tous les entretiens de mon auto et je suis satisfais. Merci More
Concessionnaire hors pair! Dès ma première visite chez Hyundai West Island, j'ai eu droit à un accueil chaleureux de mon vendeur M. Marc-André Gélinas. Il à su m'écouter et m'or Dès ma première visite chez Hyundai West Island, j'ai eu droit à un accueil chaleureux de mon vendeur M. Marc-André Gélinas. Il à su m'écouter et m'orienter vers le choix de véhicule qui me convenait le mieux.Du début à la fin, l'interaction entre les employés de ce concessionnaire, ainsi que l'atmosphère qui s'en dégageait m'ont mis en confiance. Ce dernier a fait preuve de professionnaliste et je le recommande grandement à tous. Merci à Hyundai West Island. More
Great place to buy & to get your car repaired!!!! I have been a customer of Hyundai west island since 2003. I would recomend this dealership to everyone I know because of the excellence service I have I have been a customer of Hyundai west island since 2003. I would recomend this dealership to everyone I know because of the excellence service I have always received. My sister has bought cars here atthe dealership and I assure you she is always satisfied. Best regards, Helen More
Delighted customer Wow !what great service from both Kevin and Michael in the service dept today !!merci a vous deux sans oublier Sophia Dir. Customer relations Mgr.Merc Wow !what great service from both Kevin and Michael in the service dept today !!merci a vous deux sans oublier Sophia Dir. Customer relations Mgr.Merci encore...Paulette More
AWESOME and NOTHING LESS!!!!! Incredible service and most helpful team. I absolutely love my 2013 Hyundai Elantra. I would not trade it for anything else. I am always greeted with Incredible service and most helpful team. I absolutely love my 2013 Hyundai Elantra. I would not trade it for anything else. I am always greeted with a friendly hello, how are you today? I am extremely pleased with the fast service to get me back on the road. Hyundai West Island is 100 percent TOPS in my books. THANK YOU!!!!! More
Love this dealership I have been dealing with Hyundai west island for several years. Ive bought both cars from them and maintained both cars through them with their servic I have been dealing with Hyundai west island for several years. Ive bought both cars from them and maintained both cars through them with their service department. Great staff, always willing to go the extra mile to ensure excellent customer service. Go to Hyundai west island to by a car or to maintain your hyundai, they are well worth it!! More