Hyundai Of Oakville

Terrible service I took my dad to Hyundai of Oakville Jan '14 and purchased a '13 Elantra brand new. My dad has only put 14,000 km on the care since. Well, there are 2 I took my dad to Hyundai of Oakville Jan '14 and purchased a '13 Elantra brand new. My dad has only put 14,000 km on the care since. Well, there are 2 slow leaks in the front tires (lot's of construction on the street) but no key for the lug nuts. I took the car in for him, specifically for the lug nuts and have the tires plugged. The service person comes out "You need 4 new tires". Huh? The rear tires are like new, front's hardly worn. They wanted $1,200 to replace the tires, BEFORE TAX! I said "No, thanks. Just replace the lock nuts with lug nuts and plug the tires". Service person "No, we won't plug the tires." xxx! They bring me my car, didn't replace the lock nuts and sent me off with 2 slow leaks in the tires. What a bunch of complete xxxxxxx! After my dad spent over $20k on a new car with them and religiously took it there for service and this is how they treat a customer?!!! NEVER AGAIN WILL I EVER GIVE THEM BUSINESS OR SEND ANYONE THERE!!!!!!!!!!! More

Service I sent in and asked for a regular maintenance and windshield wipers-- they Over charged this by about 10 to 5 more more than most places. I was going I sent in and asked for a regular maintenance and windshield wipers-- they Over charged this by about 10 to 5 more more than most places. I was going to be charged $75.00 for just the windshield wipers. But no let me know that the back one was $25.00-- I was to ask about a small rust stain but was not given the opportunity. I went to Burlington and bought and they installed them for free, and was able to provide to e a place to deal with the rust. More

Vehicle purchase Purchased a 2018 Tucson on May 2nd made an appointment 2 days before spoke to Hardik and he was very helpful came in on his day off for me to test dri Purchased a 2018 Tucson on May 2nd made an appointment 2 days before spoke to Hardik and he was very helpful came in on his day off for me to test drive the vehicle, purchased it and picked it up on May 16th again Hardik came in on is day off ,very great experience from start to finish I would definitely recommend Oakville to my family and friends and refer them to Hardik. Thanks for making my purchase a great one. Tony Rupolo, Burlington More

Terrible Service Manager I originally came to this dealership for two recalls on my car. The lady at the front desk was very friendly, provided me with excellent service and a I originally came to this dealership for two recalls on my car. The lady at the front desk was very friendly, provided me with excellent service and arranged a shuttle for me. I loved this location as I live five minutes away and it is very convinent for me. My dads friend and our trusted mechanic had discovered an issue with my engine on a separate occasion. It is a known engine knocking sound that Hyundai has been having issues with certain 2L motors in their vechicles. I have called Hyundai Canada twice and they have acknowledged there is in fact a service campain out for this and that I should have no issues having a disganostic run and the dealership should be more then happy to help me figure it out. I called a couple weeks ago and spoke to the service manager Jay Langton and was shut down before I could even fully state my inquiry. I was told originally that there was no known issue and that if there was no recall there was nothing that would be done without a charge. Once I expressed Hyundai Canada had told me there was a service campaign he immediately informed me “if your car is over 100,000 kilometres this conversation is basically void.” He took no time nor wanted to help me with the car that I have just recently purchased from Hyundai. I decided to go visit the dealership in person to see if someone could hopefully help me out and found myself speaking with someone who again was shutting my down as soon as I stated my inquiry. I found out I was again speaking with the same manager that I had spoken with in the phone. I told him I just called the Milton location for a quote on a diagnostic and that it was $54 rather then the $150 he was demanding to even look at my vechicle. He suggested I “scoot on over there then.” The way this service manager speaks to clients is absolutely appalling. I am actually in shock how someone in a managerial position has been so condescending and blantantly rude to one of their clients. I am a paying customer and partly believe because I am young and female and am not the most knowledgeable when it comes to explaining my car problems I was completely disregarded and undervalued. Jay single-handledley has insured I will never be returning, purchasing or recommending this specific dealership again. In conclusion I would not be recommending this dealership for the soul fact this manager has no interest in helping his clients or shows any basic level of respect for his customers. More

Greatwestlife service employees Muhammed Khan who was the service attendant was very prompt, kind and attentive and helped a lot when I took my car in for service. Muhammed Khan who was the service attendant was very prompt, kind and attentive and helped a lot when I took my car in for service. More

Bad attitude Brought my Elantra in for service and advisor (Jay?) said my car needed brake service. I told him I need to shop around and he said “If you don’t do t Brought my Elantra in for service and advisor (Jay?) said my car needed brake service. I told him I need to shop around and he said “If you don’t do the service now you will get into an accident”. I know cars well and the brakes had 40% pad like remaining, so what the guy said was bs. I was upset and asked to speak with management, and Derek who apparently runs the place spoke with me. He didn’t know anything about cars and had bad attitude too. Apples don’t fall far from the tree, no wonder the staff are rude there! Never going there again. More

Oil change Always very courteous and friendly service. I'm always surprised by how quick the service is. All around a great team and a great service center. Always very courteous and friendly service. I'm always surprised by how quick the service is. All around a great team and a great service center. More

Horrible Service Staff The staff at Hyundai of Oakville has really dwindled. They had a great employee last year who is no longer there and what you’re left with is rude, un The staff at Hyundai of Oakville has really dwindled. They had a great employee last year who is no longer there and what you’re left with is rude, unhappy people. More

Break Service Error I brought my car in for an oil change in October prior to a 3000KM road trip. They called me to say the front brakes need to be serviced. I gave them I brought my car in for an oil change in October prior to a 3000KM road trip. They called me to say the front brakes need to be serviced. I gave them the go ahead and they completed the work. When I had my other mechanic put my winter tires and after that I heard a clicking noise. I brought it back to my mechanic thinking there was an issue with the tires. My mechanic discovered a bolt missing from the front drivers side brakes. I went to the dealership to voice my concern as they made a huge error and thankfully didn’t result in a worse off scenario. The service manager downplayed the situation, didn’t listen to me when I spoke and treated as if I knew nothing, but confirmed at the end it was their error. I have notified Hyundai Canada who will be speaking to the GM. But I will never return to Hyundai Oakville. If you are looking for a dealership in the area I have had nothing but great experiences at Milton Hyundai. More

Above expectation - overdue thank you I brought my Tuson 2016 in a year ago because the belt buckle got stuck in the door closer and I could not lock my doors. I took my car to several de I brought my Tuson 2016 in a year ago because the belt buckle got stuck in the door closer and I could not lock my doors. I took my car to several dealerships and nothing stories wanted $$$$$$$ I came across the Oakville Hyundai and it was the best thing I ever did this was not my dealership I was sooooo impressed with their work, it has been over one year and no problems with the door lock since. They were very nice to me and I am so happy and want to Thank them so much for the excellent work. PS THEY WENT OUT OF THEIR WAY TO HELP ME IT WAS AMAZING at no cost. More