Hyundai Of Oakville

Worst experience ever I bought my vehicle from this dealership and I went to get my first oil change at mr.lube after about 2/3 months and they told me I had a rust hole in I bought my vehicle from this dealership and I went to get my first oil change at mr.lube after about 2/3 months and they told me I had a rust hole in my oil pan. I went to the dealership to see if my extended warranty would cover it and after almost 3 months of waiting for a response, I was told it wouldn't be covered. I was told by the service manager that he would see if the sales manager would assist me in paying for the oil pan (which is almost $700). He was supposed to call me the next day and a week later, I hadn't heard anything from anyone at the dealership. When I called to see what was happening since I needed service on my car right away, the sales manager was too busy to speak with me even though I had been waiting for almost 3 months to find out if this would be covered. The sales manager had spoken with him though and told me what he said. He said that once the vehicle is off his lot, it's no longer his problem basically. I am so unsatisfied with the service I have received from this dealership. They seem to not care whatsoever once the vehicle is bought. The car was delivered with absolutely no antifreeze in it and the gas tank was almost empty! I was given the wrong information about my extended warranty details, no one at that dealership knows what they are talking about. They need to get their information straight!! I will NEVER be returning to them for a car or for service! Only go to this dealership if you wish to be screwed over! More

Fast and efficient I am a new client to Oakville...living in an adjacent town where the service is terrible. While only an oil change the young lady service person was I am a new client to Oakville...living in an adjacent town where the service is terrible. While only an oil change the young lady service person was courteous efficient and my car was thru the system in very little time. The dealership is clean and modern with people to match. More

Rip-off on trade-in Hi folks, for those who want to get a good value on their trade-in, I wanted to share my experience. I wanted to trade my car that has a $14k-$19k va Hi folks, for those who want to get a good value on their trade-in, I wanted to share my experience. I wanted to trade my car that has a $14k-$19k value on Canadian Black Book (CBB) and retails for at least $20k. These guys offered me $11k for trade-in value. CBB estimates are typically on the low side to begin with, so if you deal here, beware of the super low-ball offers on your trade-in. It appears, at least from my experience wqith this dealer, that they want to make a killing on both ends, at the expense of the customer. As an example of CBB conservative pricing, on a previous trade-in, CBB valued it at 2500-4950 and I got 8200+. More

Liars and Theives I bought my car less than 4 months ago, and so far ive had to replace the CV joint, Axle, reprogram the transmission, get new rotors, get new nuts, an I bought my car less than 4 months ago, and so far ive had to replace the CV joint, Axle, reprogram the transmission, get new rotors, get new nuts, and new rims, ALMOST HAD MY TIRE FALL OFF BECAUSE THE NUTS FELL OFF OH and the dealership told me "youre car is in perfect condition" and then called me a liar DO NOT TRUST THEM, save your money and go somewhere else that wont bury you in repair costs More

Nice salespeople I went in two separate times for two separate vehicles and both times they were polite and let us try the cars and gave us honest detailed information I went in two separate times for two separate vehicles and both times they were polite and let us try the cars and gave us honest detailed information. More

Disappointing experience I have purchased a vehicle from this dealer and at that time, I had a wonderful,experience. The sales person with whom I dealt was warm, friendly, re I have purchased a vehicle from this dealer and at that time, I had a wonderful,experience. The sales person with whom I dealt was warm, friendly, respectful and honest. This year, I was in the market for a second new vehicle and I went back to hyundai to check out the deals.What a mistake! Unfortunately, the wonderful sales person is no longer at the dealership. The new person with whom I dealt was not great. I was upfront and honest about my budget as I did not want to waste time. I told the sales person I did not want to waste my time and I asked her if my budget was reasonable for what I was proposing. She told me to come back, that she thought it was, indeed, doable and that she understood my budget was firm. I did return and In the end she quoted prices that were double what I had told her I was willing to pay. Why did she waste my time? Did she think I would find extra money on my money tree? Was she using a calculator from a another dimension? Was she trying to squeeze me? Of course I understand that this is sales, but I was completely forthcoming. If only she had been honest in the previous discussion I could have avoided the entire time consuming ordeal. Further, when the numbers were disclosed to me she couldn't explain them. I still do not know how much the entire vehicle purchase price was going to be. The lack of transparency was disconcerting. Such a contrast to the experience I had when I purchased my first Hyundai from this dealer. The first time I purchased from them, Christine (sales person) calculated different scenarios in front of me and asked me questions to ensure I was part of the process. At any rate, this week I purchased my new vehicle ($30,000) from a different manufacturer and dealer as I will never purchase another Hyundai due to the dishonest and disrespectful way I was treated. Next year I will be in the market for a another new vehicle and I will be certain it is not purchased from Hyundai. Does Hyundai make a good product? Of course; however, there are comparable vehicles from which to choose. I choose to support businesses who respect their clients, conduct business in a transparent fashion, and at least pretend or fake some level of empathy. Unfortunately, I did not experience that this time around and it has left a really bad taste in my mouth. More

great time at oakville hyundai. the great friends at Oakville Hyundai help out so great. thanks to Afsheen Baig and Carina Fullerton .I would go back there to buy anther car. the great friends at Oakville Hyundai help out so great. thanks to Afsheen Baig and Carina Fullerton .I would go back there to buy anther car. More

I recently went this location for service. Worst experience ever with service team. And I been to a lot of different dealer shop for service, but this location service team was the worst. I recentl experience ever with service team. And I been to a lot of different dealer shop for service, but this location service team was the worst. I recently bought a car from this location everything was wonderful until i had a noise and vibration from engine. I brought my car to service first time they told me its normal and nothings wrong and told me its because of dual clutch which is something new to them they dont know until they open and pull it out all the transmission. Made us to visit them for 4 time in 1 week to fix the problem and never heard an apology. My car was in service for two days they provided the another car because I was angry, which they told me to come in early and wait until they fix it which never know how long it will take to fix. And the service manager has the anger attitude towards the customer. Never ever heard an apology from Simon who is service manager. Still very upset and surprised with the customer service what hyindai oakville has. They need to hide their anger and try to make customer happy and satisfy. The first thing they need it to say is sorry, if they did I would not been this angry. I will not recommend this location to any other people who wants to get a service. I'm not even 1% satisfied with the customer service. They should go get more training for customer service More

Absolutely fantastic dealership. I was in search of a difficult to find vehicle with a very specific feature set. Marie was able to accommodate my wishes and got me into the car at a price point that ma difficult to find vehicle with a very specific feature set. Marie was able to accommodate my wishes and got me into the car at a price point that made sense. Other staff members were very friendly and helpful. Car was delivered on the date promised, freshly detailed and ready to go! From start to finish, it was a great experience. I will be buying my next car here and will not hesitate to recommend this dealership to anyone. Thanks Marie! More