Hyundai Gallery

Fraudsters and crooks! I was told by service advisor I need an expensive repair. Would be $1000 to 1300. I check with an independent garage mechanic I have used for years a I was told by service advisor I need an expensive repair. Would be $1000 to 1300. I check with an independent garage mechanic I have used for years and no repair is required. More

NEVER BUY FROM HERE! I bought a Santa Cruz about a year ago. For more than half that the AWD has not worked. I’ve taken it in to be fixed 8 times. As of writing it’s bee I bought a Santa Cruz about a year ago. For more than half that the AWD has not worked. I’ve taken it in to be fixed 8 times. As of writing it’s been sitting in their shop for a month and a half. They never even offered a loaner. I asked for one 3 weeks ago and I still have nothing. Ridiculous. I’ve contacted Hyundai Canada 6 times to tell them how dangerous this vehicle has become. They don’t seem to care either. HUGE RIP OFF! More

I made an appointment to have the oil changed and the winter tires put on. An hour and a half would be reasonable to have the work done. I dropped the car off, after waiting more than 3 hours I called th winter tires put on. An hour and a half would be reasonable to have the work done. I dropped the car off, after waiting more than 3 hours I called them and they hadn't done anything to the car. I told them I need my car and I went back to get it expecting they would reschedule my appointment. I didn't get any apology or offer to reschedule. What I did get from the service person was a lot of arrogance and a condescending attitude that it was my fault that my car wasn't serviced because I didn't tell them what time I wanted my car back. They never asked me when I wanted it back! Absolutely a horrible and demeaning experience I had with the service person. The service manager listened in the whole time and never said a word. I bought the car there and it is still under warranty, but I am never returning to that dealership. More

Thanks to Eric Afable very dependable. All the questions were answered. Will definitely go back here. All the questions were answered. Will definitely go back here. More

Rude staff, false promises! They charge unnecessary fees on refundable deposits. Beware, especially of the used car manager. Avoid this dealership at all costs! They charge unnecessary fees on refundable deposits. Beware, especially of the used car manager. Avoid this dealership at all costs! More

Customer service is POOR. Took car in with 17000km and told if we didn't order the $18.00 Fuel Injector fluid they would cancel the free oil and filter deal (paid for at time Took car in with 17000km and told if we didn't order the $18.00 Fuel Injector fluid they would cancel the free oil and filter deal (paid for at time of purchase for life or sold the car). Hyundai has Fuel injector cleaner (suggested) to me that is an OPTION not a reason to threaten to cancel something we purchased. In short They bullied us into something that; 1. I don't use (Costco Fuel has detergents already) 2. The car is low milage and driven daily. 3. No signs of injector problems. 4. It should be add to a full tank not half empty (I don't believe in it but have read up on it years ago). My biggest problem with the dealer is pushing unnecessary items! More

I got my sister’s Kona windshield chip filled in the same day. Great service! Special thanks to Aaron B for accommodating this day. Great service! Special thanks to Aaron B for accommodating this More

Im happy with my new vehicle but the customer service is lacking. I came in to pick up my new vehicle and sat here for two hours waiting for "paperwork" and it still took another hour before it was all done lacking. I came in to pick up my new vehicle and sat here for two hours waiting for "paperwork" and it still took another hour before it was all done. Painful. More

You try to support local business, but when they state that other things need to be done, you take their word. A $249 bill became $692, then you wonder. If this was the first time, I wouldn`t mind, but it that other things need to be done, you take their word. A $249 bill became $692, then you wonder. If this was the first time, I wouldn`t mind, but it is not. Had a oil change on Monday, and was charged for more oil, claiming that it was unusable. This was brought to the Manager of Service, that is the way they deal. no change. This will be the last time I go into this dealership. More

Horrible experience. I was interested in the new Elantra. Basically they saw a young woman and assumed I was knew nothing and gave me the run around. The finance guy t I was interested in the new Elantra. Basically they saw a young woman and assumed I was knew nothing and gave me the run around. The finance guy treated abhorrently. They made it sound like I was getting the best deal and wouldn't get a better deal anywhere else then would lie repeatedly to me and lie more when I called out their mistakes. I had told Matt Henderson that I was willing to accept a black coloured car. He said there was none. When I called to get my deposit back I was told by the other finance guy (the nice one)-- that there WAS a black one available. He said that was very bad and apologized and said he would get the GM to give me a call. Of course that never happened. Basically I am never setting foot in that place again. I have switched dealerships. The service department is just as bad. Don't waste your time here. More