Hyundai Gallery

I recently had the opportunity to work with Ryan Shank at Hyundai Gallery, amazing experience, honest, professional and true to his word. Tim Sprung Hyundai Gallery, amazing experience, honest, professional and true to his word. Tim Sprung More

Service was really good. Kate in Service was very tentative with updating me during my visit and they even cleaned my vehicle for me without asking! See you in a couple of Kate in Service was very tentative with updating me during my visit and they even cleaned my vehicle for me without asking! See you in a couple of weeks to have my Winter Tires put on. More

I had the absolute pleasure of working with DJ! Honest, efficient and trustworthy! Recommend! 5 Stars! Honest, efficient and trustworthy! Recommend! 5 Stars! More

From Start to finish the process and quick, easy and stress free. Thanks to Everyone @ Hyundai Gallery! stress free. Thanks to Everyone @ Hyundai Gallery! More

Service was nice and the guy Lois was super friendly and entered me into a draw for a clean after my service! Always so friendly when I come in! entered me into a draw for a clean after my service! Always so friendly when I come in! More

Hands down best experience! Had no appointment was urgent and kate and Christine welcomed me and got my car back quickly so that I can pick up my kid on time! and coffee was a Had no appointment was urgent and kate and Christine welcomed me and got my car back quickly so that I can pick up my kid on time! and coffee was a bonus! Will be coming here from now on! More

friendly staff, overall a great experience every time we bring our vehicle in for service bring our vehicle in for service More

We were originally quite happy with the speed and ease. However we were told false information AFTER we had signed the financial papers. The communication and follow up was very disappointing. Management w However we were told false information AFTER we had signed the financial papers. The communication and follow up was very disappointing. Management was no help to us either. Derek and Sandra Livingston More

I have asked 3 times about the cost of getting a spare key and being told they wouldn't even start looking at it till I paid $200 upfront, then whatever costs they added after that. Didn't make for a feel key and being told they wouldn't even start looking at it till I paid $200 upfront, then whatever costs they added after that. Didn't make for a feeling of confidence. I asked if I couldn't just go to a locksmith. They told me absolutely not because the key was electronic. Well, my key and ignition were dysfunctional yesterday, the wait list for an appointment would be a week - without use of my car. I called a locksmith and they had all the work done, including 2 new keys and fixing the ignition done in 3 hours. Thanks - NOT - for the honesty! More

Inherited a 2015 Genesis after he passed away and this was the regular spot my Dad had used to service his vehicle due to proximity. It took 5 times to personally ask for the dealership to stop calling was the regular spot my Dad had used to service his vehicle due to proximity. It took 5 times to personally ask for the dealership to stop calling me by my deceased fathers name after supposedly creating a file under my name each time and asking them to remove his. The customer service is abysmal outside of the one guy who is excellent there named Louise. No one smiles, they push sales on you, it’s over priced and they upsell you on wheel alignments and storage every single xxxx time that you go in. Then the cherry on top was that I was quoted $1800 on an urgent fix for resealing the oil pan. I was quoted by 5 other spots from $350 to the absolute highest being $700. I take it in to another mechanic and he wouldn’t even charge me because he said that there was 1 drop of oil and no work needed to be done other than maybe a quick clean up. Scummy spot and until Genesis gets their own mechanics and stops using Hyundai it’s enough to not buy a Genesis because of this. Hyundai is absolute garbage. More