Hunt Club Nissan
Ottawa, ON
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1,041 Reviews of Hunt Club Nissan
FUN ! I have never had such a fun experience at a dealership, great crew of guys work here. The whole time the vibe was relaxing, comfortable and fun! We en I have never had such a fun experience at a dealership, great crew of guys work here. The whole time the vibe was relaxing, comfortable and fun! We ended up purchasing a brand new Maxima which I love. We dealt with Ediz and Frank D they made sure the process was simple and easy! More
Best experience The customer service I received here was outstanding! This was by far the best experience I've had at a dealership, with extremely knowledgeable staff The customer service I received here was outstanding! This was by far the best experience I've had at a dealership, with extremely knowledgeable staff and caring attitude, I definitely felt well taken care of. More
Exceptional customer service Ediz greeting me with a smile and was able to answer any of my questions or concerns, I had a great experience dealing with him at Hunt Club Nissan. I Ediz greeting me with a smile and was able to answer any of my questions or concerns, I had a great experience dealing with him at Hunt Club Nissan. I ended up purchasing a brand new Nissan and couldn't be happier with the price and options I choose for my new vehicle. Thanks again! More
Great experience I purchased a used vehicle from Ediz. He was an excellent salesperson, offering both his knowledge of the automobiles as well as his great customer se I purchased a used vehicle from Ediz. He was an excellent salesperson, offering both his knowledge of the automobiles as well as his great customer service skills. The entire purchase and post purchase experience at this dealership has been great. More
Great service Omar and Frank at Hunt Club Nissan were great to work with. Omar knew I only had a small window of time to work with as did Frank. Omar got me in the Omar and Frank at Hunt Club Nissan were great to work with. Omar knew I only had a small window of time to work with as did Frank. Omar got me in the suv I wanted and lined everything up for me. Frank also was great to work with to the point not pushy at all. Just what I was looking for. Thanks boys! Billy J. More
Tremendous service Amazing service ! I enjoy every time I come into service ! I would definitely recommend his place to anybody, they are knowledgable and always try and Amazing service ! I enjoy every time I come into service ! I would definitely recommend his place to anybody, they are knowledgable and always try and help in any way they can. More
Shady, rude, non-transparent, unprofessional, overpriced. Hunt Club Nissan has the most shady, frustrating, non-transparent and archaic way of dealing with its customers. When I asked for a quote, the sales Hunt Club Nissan has the most shady, frustrating, non-transparent and archaic way of dealing with its customers. When I asked for a quote, the sales rep left his desk to see his manager only to come back later with two numbers : a handwritten final price and a biweekly payment on a piece of paper. Very shady and unprofessional. No breakdown of the cost, no itemized list of selling price, fees, options, taxes, discounts, etc... A customer is supposed to accept these two numbers, no questions asked ??!! Their final price was way more expensive than the MSRP I price built myself on the NIssan Canada's website. When I insisted on seeing the breakdown of the price, the sales rep seemed annoyed, asked for my credit card to prove that I was serious, and left his desk again to see the manager. He came back fifteen minutes later with a partial breakdown on a paper. I negotiated a discount and asked him to re-calculate the numbers, and in the most archaic way, he pulled out a hand calculator and even then, he messed up his math on paper. He left his desk again to "see his manager's software" and then came back with a final price and a biweekly payment. No breakdown of the price including the discount I had asked for ... How annoying and stupid is that? I could not check if my discount was included correctly and if his final number was correct. When I asked the rep what was the amount of the discount he had given me, he said he did not know. It was buried somewhere in the final number that "his manager" had given him. Again, how annoying, stupid and unprofessional is that? I walked away, seeing that the negotiation is obfuscated and going nowhere and frustratingly long due the "back-and-forth-to-the-manager". Other Nissan dealers and other brand dealers have a computer software for the sales reps to work at their desk on the dealership's standard price and numbers with the customers. The sales rep and the customer can work out and see various scenarios of the options, taxes, fees, down payment, and the software would automatically adjust and calculate the final price and monthly payment, without revealing the dealership's trade and profit "secrets" and the manager still has the final authority for approval. But at Hunt Club Nissan, no, they still live in the stone age, the rep goes back and forth to the "manager computer" to only come back with the final price and payment. So Hunt Club Nissan is crippling its sales reps and customers in the negotiation process. Hunt Club Nissan wants to pressure the customers to accept the manager's final number without revealing the basic details. Seeing that I walked away, the sales rep left to see the manager who had my credit card. The manager tried to block the door and pressured me into reconsidering the offer. I asked for my credit card back, and told him his way of dealing is frustating and shady. The manager got angry and told me to "NOT come back here again". In many years of being a consumer of ANY product, NEVER have I ever seen a manager losing his cool and insulting the customer like that. Of course, I did not come back. I went to Myers Nissan and bought my car there at a better deal with a transparent and pleasant negotiation process. Stay away from Hunt Club Nissan. Go to Myers. More
Disrespectful! My husband and I went into their showroom looking for a brand new Pathfinder and spoke with Imad the sales person. Imad was very nice and respectable My husband and I went into their showroom looking for a brand new Pathfinder and spoke with Imad the sales person. Imad was very nice and respectable towards us. We eventually went on to the Finance department to speak with Frank Abouchakra. We were told so many things that changed from day to day and we were so confused by what they were saying. The manager Sayyid and Frank were telling us two different things. Eventually we were fed up with them not being honest with us and we told them to cancel. Sayyid was being very disrespectful and rude with my husband on the phone when we were cancelling. They told us we were the worst customers of all time. I guess if you question what is on the contract they do not like that. They already had our ownership for our car we were going to trade in so my husband asked for it back but Frank INSISTED that he mail it out to us. We never received our ownership for our car and when we tried to call them about it nobody was available to speak with us all of a sudden! When my husband showed up at the dealership they said they just stepped out of the office. He eventually spoke with Frank and he did not want to talk to my husband saying "I don't have time for this". After a couple of weeks we received a ticket in the mail from Quebec for $450 for a 2015 Nissan Pathfinder with our Quebec plates on it. We did not buy the Pathfinder and our car is actually a 2003 Nissan Murano. Basically the guys at the dealership forgot to transfer our names back onto our Murano ownership! Now we have to go to court and prove that we do not have a 2015 Pathfinder and that our 2003 Murano is ours! I bought my Murano with them years ago and it was fine but this time it was a horrible experience. They threw our ownership out and never transferred us back on it. More
They do the impossible... with ease. I came to Hunt Club Nissan to get out of an over-leveraged vehicle with too many months left on it and too much month at the end of every gas tank. Sa I came to Hunt Club Nissan to get out of an over-leveraged vehicle with too many months left on it and too much month at the end of every gas tank. Sayid and his team got my total loan amount reduced SIGNIFICANTLY, shortened the term, reduced my monthly payments, gave me a comparable rate and got me into a car that drinks 1/4 of the gas that my Jeep loved so much. Service is top-notch: attentive, professional, accommodating and aggressive with the lenders on the customer's behalf. The car was used - certified pre-owned, in perfect condition, and delivered in two days. The whole team is to be commended for their work. More
Extremely Happy with Service, Sales and Staff. I am not new to the car buying experience, and have had my share of bad experiences. Dealership is always clean and tidy. Staff are always profession I am not new to the car buying experience, and have had my share of bad experiences. Dealership is always clean and tidy. Staff are always professional and polite. This (2016 Nissan Maxima) is my second purchase from Hunt Club Nissan. Joe Sleiman was fantastic...He helped make the purchase painless and easy! Francois Daoud was fantastic...He also helped to make the purchase painless and quick! Nothing was left to chance. Thank You Hunt Club Nissan ! Todd Stanzel Proud Nissan Owner More