Humberview Volkswagen

Absolutely horrible service We have 2009 VW "Passat" 75K mileage had been running perfectly fine , till we received a letter about fuel pump urgent recall . As it was advices we We have 2009 VW "Passat" 75K mileage had been running perfectly fine , till we received a letter about fuel pump urgent recall . As it was advices we brought our VW to Humberview Volkswagen service center anticipated professional service by scheduled appointment and that's when problem started. Instead of the part replacement a tech offered a "cleaning" pricing it 300$ right away after we refused he chucked that 98% cars were coming back for cleaning anyway. The parts has been replaced and we picked the car . Very next day in the Morning , surprise, there was "engine alarm" . We brought the car back saying that after their "recall" we had engine for very same reason , which a service manager David Williams (416)201-6619 offer to fix by , another surprise,... cleaning!! with a only difference this time : 1000$. Well , nice business . Crooked hands VW dealership's technicians or bad quality VW - you decide . J.D. More

Service Great service. Friendly. Free car wash, and great care of the car. Let you know upfront on costs. Will return in the future for other servicing Great service. Friendly. Free car wash, and great care of the car. Let you know upfront on costs. Will return in the future for other servicing More

Excellent Friendly staff, excellent services , communication it’s very good , understanding my expectations, them you can send and relax with your coffee or you Friendly staff, excellent services , communication it’s very good , understanding my expectations, them you can send and relax with your coffee or your choice . Thank you More

Humberview VW Service staff are polite friendly and efficient. Guest lounge is too noisy. TV bad radio station and loud sales guys are all distracting. Seating is Service staff are polite friendly and efficient. Guest lounge is too noisy. TV bad radio station and loud sales guys are all distracting. Seating is nice and comfortable. Coffee machine is basic no healthy snacks available More

Top of the notch service I would personally like to take the time to thank the service team at Humberview VW. They have always been great to me for over 2 years. But recentl I would personally like to take the time to thank the service team at Humberview VW. They have always been great to me for over 2 years. But recently when I put my car in service, I was supposed to get picked up from the station in the evening to pick up my car. When I was waiting for my ride I realized I had left my wallet at home. The driver, his name is Rudy - he ensured that was taken care of by taking me home first and then taking me to the service centre. This may sound obvious and easy, but my area is full of construction and terrible traffic in the evening. I will always be grateful for that extra step he took. I hope his Co workers and supervisors read this so they can acknowledge the type of employee this guy is. He made my day. Cheers to the whole service team! More

Very professional Produce knowledge very good and reassuring very professional handling of the transaction with support staff and other courteous ease regarding my old Produce knowledge very good and reassuring very professional handling of the transaction with support staff and other courteous ease regarding my old VW and licensing More

Service I have not had any issues dealing with humberview VW. I got my first car from this dealer back in 2011 and everything has worked great I have not had any issues dealing with humberview VW. I got my first car from this dealer back in 2011 and everything has worked great More

Top notch service Unbelievable service and hospitality from start to finish. It was busy but there was more than enough staff to accommodate, unlike other dealers I hav Unbelievable service and hospitality from start to finish. It was busy but there was more than enough staff to accommodate, unlike other dealers I have experienced. Vehicle is new so this was my first visit. Frank got me checked in and took car of all the items on the list and out on Time. More

Awesome service! Frank did an amazing job throughout the whole service process and even after when I had additional questions, I will recommend this location to family Frank did an amazing job throughout the whole service process and even after when I had additional questions, I will recommend this location to family and friends! Keep it up! More

Dieselgate Fix I chose Humberview VW to do the fix on my Jetta TDI. They were friendly, curteous and helpful. Time will tell on how well the fix works. I chose Humberview VW to do the fix on my Jetta TDI. They were friendly, curteous and helpful. Time will tell on how well the fix works. More